@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

Publishing

How to Write Great Web Content if You’re Not a Writer

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We’ve all heard it before: Content is King. And your website needs it. Your site’s content is what tells your customers who you are, what you’re offering and why your business is better than the rest. It tells them where to go, who to call and what the next step is. It drives traffic to your site from Google. Your business cannot afford poorly-written content, but unfortunately, not everyone can afford a professional copywriter to convey their message for them.
There’s good news: Writing great Web content, even if you’re not a great writer, is not impossible. Here are several tips to get you started.
Less really is more.
Yes, your business is awesome, and you want everyone to know it. Yet there’s also something to be said about the guy who talks way too much about himself. Be brief with your website content. This can be tough when there’s a lot to say, so the first step involves understanding what your audience needs and giving it to them. No more, no less. If your company offers credit card processing for non-profits, outline the best services for accepting donations, but don’t go into too much detail. Long chunks of text that are loaded with jargon can get confusing and turn customers off.
Use call to actions.
A call to action gives your visitors direction and encourages them to take that next step to connect with your company:

  • Call now to speak with a representative.
  • Download our PDF to learn more about vehicle tracking using GPS.
  • Make an appointment to start improving your smile today!

Call to action text is usually linked to another page that brings visitors to a contact form, or it can be a single-word phrase within a button that downloads a program or PDF. Don’t hide your call to actions within the copy – make them clear and easy to see so your visitors know exactly what to do next.
Subheads and bullet points are your best friends.
While content is king, your website visitors probably aren’t spending too much time reading every single word. Instead, they’re scanning the copy to find what they’re looking for – benefits, product details, services, rates. Make it easy for them by breaking up your content into short paragraphs with clear subheads, as well as bullets that outline key points.
Add keywords with caution.
Search Engine Optimization (SEO) is crucial to helping your website get ranked and found through search engines. Optimizing your content with relevant keywords will help drive users to your site as they search Google for certain products and services.
However, it’s not as simple as stuffing your headlines and body copy with keywords and calling it a day. Your visitors can tell when you’re adding keywords just to add them, especially when you put no thought into how the keywords affect the flow of copy. More importantly, Google values quality content and penalizes keyword stuffing. Your site will rank higher when your content provides truly valuable information to your visitors.
Do you have any tips for writing great Web content?
Author:
Jacqui MacKenzie is a writer for Straight North, one of the leading Chicago Web design companies specializing in Internet marketing, social media and SEO. She writes for a wide range of clients, including providers of vehicle tracking using GPS and credit card processing for non-profits. Check out the Straight North blog! @ straightnorth
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Turning Downloads into Leads

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A download symbol.
A download symbol. (Photo credit: Wikipedia)

Do you have an eBook, whitepaper, or newsletter available as a download online? If so, you may want to consider that many business owners have been able to turn those downloads into direct leads and even clients. Downloads can be a great source of lead generation for several reasons.

  • At any given moment, tons of people from virtually every industry are on the hunt for educational material for themselves, their businesses, their employees.
  • Providing free material can help to build your business’s brand and reach by getting your name, and your link, in various places around the net.
  • Often those who use your material will credit you on their site, generating an even wider coverage for your business, possibly in areas even you may have not considered relevant previously.

What are You Offering?

Make sure before you begin trying to generate leads that you have a strategic foundation in place. Will you be sharing a Whitepaper, eBook, Newsletter as a download? All of those are great ideas, but implementing the plan requires great thought combined with aggressive action.

  • Choose the industry in which you plan to focus your marketing efforts.
  • Develop your marketing message that includes the answer to the problem you are solving with your offered content.
  • Get visible.

Whether you plan to offer your material on your own site or to branch out and have it added on any accepting format online you can find, may determine the speed at which your content can spread across the web. There are just as many reasons to promote content aggregation regardless of the content as long as viewers will be brought to a landing page where they can sign up for your free download and grab it via instant download, or even in an auto-email attachment.

Gather an Email List for Future Efforts

These days you can always combine your offered download strategy with your own need to generate a customer list for email campaigns, newsletters, and more. To do so you simply need to require users, whether on a website, a social network page, or even a blog, to enter their email to proceed to the download.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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What a Successful Company Blog Says about Your Business

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We’ve all seen them – the company blog that is buried within the site map, with a single “Welcome” post that is three years old. Or the blog that is littered with bad grammar, typos or business jargon. A bad company blog can give off the impression that you’re lazy, technology-challenged, or you think you’re smarter than your readers. No blog at all is better than a bad blog.
Writing a successful company blog takes time and effort. It’s a way to start, continue and strengthen a meaningful conversation about your business and your brand.
So what does a great company blog say about your business?
You care about your customers.
The blog is your opportunity to reach out to your customers and provide them with in-depth, valuable information that they can’t find on your website. It allows you to connect and engage with them daily – answering questions, providing feedback and responding to comments. This interaction shows your commitment to building a community that benefits your business and your customers.
You know what you’re talking about.
When you write comprehensively about industry-related topics, you can establish your company as a leading authority in your field. Let readers know that they can rely on you for sound advice, useful information and knowledgeable opinions – and they can count on your products and services, as well.
You’re not a dinosaur.
You should be sharing your blog through Twitter and Facebook. Being active through social media channels can help you connect even further with your audience, and lets readers know you’re up-to-date with current trends and always thinking forward.
You’re well-known and respected in the industry.
Networking with other bloggers in your niche can increase blog traffic and in turn, increase leads. Engage other industry thought leaders in the conversation – contributing guest posts for other prominent blogs, for example, can help you expand your blog’s reach even further.
You have the resources to create quality content and designs.
Readers can tell if you’ve created a company blog with no knowledge of Web design or copywriting. A well-designed, well-written blog is crucial to drawing attention to your blog and keeping it there, and demonstrates the ability and talent behind the scenes – whether you have a staff of designers and writers maintaining the site, or you have taken the time to learn these skills yourself.
You’re friendly. 
Blogs allow for a more casual, personal tone than your company website. Your blog has a voice – your voice – to give readers a sense of the people behind the business. Don’t fill your posts with industry jargon or make your readers feel inferior; this will only repel readers from your blog and your business. A blog that reads like a friendly chat over coffee, containing stories with which readers can relate, makes your company seem more approachable.
Do you know what your company blog says about your business?
Author:
Jacqui MacKenzie is a writer for Straight North, one of the leading Internet marketing companies in Chicago. She writes for a wide range of clients, from merchant account providers for credit card processing restaurants to manufacturers of electrical gloves. Check out the Straight North blog, or follow @StraightNorth on Twitter.
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Snaptag Versus QR Codes

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QR codes have been a new and unique source of executing mobile marketing campaigns in recent times. Many seem to not only enjoy participating by using them, but have actually begun to look for offers from those with QR codes and may even have begun to ignore those that do not have them at all.

What is a QR Code?

QR is short for quick response and that is exactly the purpose of the QR code. These codes take an element of data from transitory media and sends it to your mobile device. The code will give you details about that business, item, or even discount information on products and services.

QR Codes are more useful than a standard barcode in that they can store a more data and a wider variety of it. QR codes commonly include URL links, text, coordinates and more.

How Does This Benefit Businesses?

Most marketers are well aware that mobile marketing is becoming increasingly more important, almost by the day. No method of advertising could be easier than one that consumers reach out for, instead of being asked to look. QR codes allows those consumers who prefer not to be barraged with overt marketing tactics to choose where they will show interest in a product or service.

There is really no limit to the options that can be embedded in a QR code.

  • Running a restaurant? – Embed a great recipe, a buy a meal get one free discount, a special on this evenings dessert.
  • Authors – Add a QR code to the back of your book that enables a consumer to get extra features or hidden endings to your script.
  • Good health practices – Doctors, or other medically related practices can add good tips and tricks for healthy living to their QR codes, update them every month for innovative creativity in the medical field.

Vital Aesthetics Arrive to QR Coding

Traditionally, QR codes have retained a Rorschach look to them, leaving the responsibility on the advertiser to make sure consumers know whose QR code they are scanning. However, with Snaptags, QR codes and increasing brand awareness have meshed nicely. Snaptags have traded out that whole inkblot look for a code ring that serves the same functional purpose.

Who is Using Snaptags?

Because of the applied branding ability on Snaptags not previously available on QR’s, we can now see who is actively using them.

Picture c/o http://www.socialsnaptags.com/

Snaptags Cons?

Although Snaptags no doubt win out in the aesthetic element, there are other issues that can make Snaptags less beneficial than they appear. Many venture because of the supporting copy, Snaptags are not as easily accessible as QR codes. Snaptag stands by the fact that all advertisers would need to do is determine the required supporting copy, but this does lend itself to the inaccessible accusation.

Many current QR code advertisers agree that if a mobile marketing campaign is managed correctly, the aesthetic element of the Snaptags versus traditional QR’s is hardly advantageous.

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Customer Engagement for Small Business

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Telling business owners that they need to have some plans for customer engagement is easy. However, once they have absorbed that tidbit of helpful information, many may be lost as to what customer engagement can actually entail. Most likely, there is nothing that you in particular are selling, that can’t be found somewhere else. So what can the small business owner do to show that their product is the right choice for the consumer?

Be a Customer for a Day

Spend a day emulating the actions that your prospective consumers do.

  1. Call your customer service number.
  2. Go through the motions of purchasing your own product.
  3. Fill out your contact forms.

Make sure that your customer experience matches your outlook and ideas.

Build Communication Options

Not everyone uses Facebook and Twitter believe it or not. Make sure you have traditional methods of communication as well as digital ones. List phone numbers and a physical address for your business, even if it is online based.

Exercise and Act on Your Listening Skills

It isn’t enough to reply to customers questions or request with generic terms. When prospective consumers ask for discounts or other beneficial options, show them you are listening by enacting them. You will get no better word of mouth advertising then having a consumer who can say “I asked for a discount, and they gave me one!” This doesn’t mean you have to offer that discount to everyone who asks, but you should never outright ignore those request.

Show Your Integrity

Since bad news can travel with light speed on the internet, you may need to go out of your way to show your customers that not only are you expert at what you do, but that you back that professionalism with personal integrity. Show your customers that the people behind the brand care.

Let Your Customers Advertise for You

Anything that you can do to get your consumers to share their product or service experiences with the public will provide you with two benefits. Obviously it will give you the valuable advertising you are seeking, but it will also provide you with media that you can post to help build top-notch links for your site. Don’t expect your customers to do this for no reward though. Their time is valuable too. Try to run contest for the best written or video reviews of your project. Reward the winners appropriately for their time spent talking about your products and services.

Above all it is important that any consumers approaching you for your products or services walk away with the sense that you are a brand they can trust and rely on.

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“Privacy” is a great way to stay unemployed, unconnected and extinct [Opinion]

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Social Media does not create a brand, it takes the brand (or character impression) and carries it. Just like in the “old” days when you worked in a community and everyone knew everything about you anyway, social media has played into the global business revolution.

“Privacy is for old People” but perhaps we misunderstood “old”? It was my interpretation, it was for people who try to “network” the “old” way. Keep sending out those paper resumes, no really keep doing it, in the mean time those that are out in the digital space that have embraced transparency are taking all the job leads and finding and creating careers.

[youtube=http://www.youtube.com/watch?v=pexGCUPlUeA]

“Think Digital, Act Social”, this is the best way to find a career and not a job. Your resume starts with one word, Google! This is what almost 90% of hires will go through before they get a job or enter into their career. The power of LinkedIn is not just in its ability to connect, it’s in the uniformity that the professional social tool provided.

A resume was traditionally put on a piece of paper that had a million different formats, was presented in infinitely different ways and contained a variety of info that could range from too little to too much. The paper resume then needed to be mailed, emailed, uploaded into a system that could scrape keywords, if you knew how and where to put them.

LinkedIn created a space that provided basic continuity in your digital resume, then provided you the flexibility to be different without losing the Education, Experience, and transparent influence.

If your concern is privacy, then good luck, your “old” way of thinking is what has you unemployed or in a dying industry.

Here lets show you a example of why this is so important and relevant.

  • Position: Writer
  • Duties: On a regular basis produce a variety of articles on subject “A” that people want to read to help increase site/paper/blog readership.

How will you apply? How will you be evaluated?

  • Traditional Applicant: Resume with impressive samples, clean resume, quality education, phone numbers for references.

vs.

  • Digital Applicant:  LinkedIn Account, this includes a good work history, quality education, samples of articles from the connected blog. The impression that you understand digital, with 500+ LinkedIn connections, a Twitter account with 3,000 followers a Klout score that shows that you influence people in a call to action style with your tweets/articles. A Facebook page that shows who you are as a person, Spouse? Parent? Sports Fan? Alumni? Hobbies? the things that provide comfort about the applicant being hired is of good and cohesive character to the organization. How about the power of say 12 “Recommendations” on LinkedIn from people who you can see are reputable, professional and also of good character.

If you’re going to spend money on mailing paper resumes or email spam, you might want to consider target marketing ads on Facebook or LinkedIn, as you’ll only pay for who you target when you know they have looked at you.

Why this matters?

Social Media transparency is better than the traditional background check, this gives you a look into what has been legally off limits and even though you may say it doesn’t belong as part of the hiring process, the data shows that it clearly is! Now consider the business model, the writer with the traditional resume path only tells they can do the work, the digital resume can show you that they can do the work and generate revenue!

How?

Writers generate content to create readers, the first shows they can create content that people might be interested in, the second using the digital resume shows that they CAN and DO produce followers and views for their content. If you’re an online media source, like a news paper gone digital, you NEED the second writer more. Advertising revenue is about “eyes” the more eyes you get on your content the more valuable the ad space is, the second writer shows that they can generate more “eyes” or views from the start.

Now the same can translate to PR positions, Sales, Business Development and any position where reaching people is important. Then imagine you’re a prospective employee that can show a following or influence over 50,000 people across the social networks that drives 10,000 clicks or views a month, you’re on your way to being your own business. Big brands got to their ivory towers on the shoulders of their employees being representatives in their communities, social media is an extension of that practice.

This is why it’s important to “Think Digital, Act Social”. Having transparency allows you to show value by using digital means to display who you are, the professional and the personal. Things like video, websites, social sites create a foundation that then allows you to act social by reaching out in both traditional networking and digital networking methods.

[youtube=http://www.youtube.com/watch?v=u5e-6psDk8U]

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Jeff Pulver’s Second #BRANDSconf Kicks off This Month!

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The second Jeff Pulver’s #BrandsConf will be kicking off on November 9th, 2011. BrandsConf helps businesses to explore the options for ‘humanizing your brands’ as well as the possible effects this can have on your business.

In recent times, many businesses on and off the web have begun to find that utilizing Facebook and Twitter as a part of their business marketing plan has helped to firmly establish their presence on the web. This provides a new challenge in a business’s marketing campaign. Do you need to need a person, or a team of them to help establish and maintain your brand in the social world?

Views From BrandsConf on Humanizing Brands

[youtube=http://www.youtube.com/watch?v=zBqSRXYMaog]

What to Expect at #Brandsconf

Instead of just standing by and watching those who have achieved success and trying to learn from them at a distance, Jeff Pulver has invited them to attend #Brandsconf  and participate in the vital discussions held there.

You will hear from some of the most creative and innovative thinkers who will share their personal knowledge from the inside of several types of business segments. Since brands can transcend business elements, Jeff Pulver’s hope for #Brandsconf is to have a wide variety of industries represented.

With the same tradition practiced in the #140 Conferences and events, panels will run for ten to twenty minutes and presentations will remain ten minutes long.

Exploring a wide range of topics with the best practices for corporate branding, everyone should be able to come away with a new insider perspective in their particular industry.

About Jeff Pulver

Jeff Pulver is a top-notch entrepreneur who grew up in Kings Point, New York.  Graduating from Great Neck North High School, some of his early accomplishments include the founding of Spreadsheet Solutions Corp. that marketed macros and add-ins for Excel and Lotus.

In 1995, Pulver cultivated an interest in Internet Telephony. During this time, he was a systems administrator for the Cantor Fitzgerald firm. In 2003, Business Week listed him as a tech guru. Co-founder and shareholder in Vonage, a voice-over-ip provider, Pulver also invented a device known as CellSocket. Cellsocket could make and receive cell voice calls through standard telephones.

Pulver also helps to organize the #140conf, or 140 Character Conference, and is an investor in many startup companies.

Guest Speaker Ryan Osborn (@rozzy) – Director of Social Media at @NBCNews

In the summer of 2010, Ryan Osborn was named the first social media director at NBC News. With earlier beginnings as an aspiring journalist, he went from a page on The Today Show in 2002, to reaching the rank of Director of Social Media. However, Osborn does not have the typical view of how to utilize social media.

Osborn concentrates his efforts on Facebook and Twitter in the form of extended storytelling editorials from NBC News, instead of using it solely as a marketing tool. Osborn knows his organization well and knows the specific personalities that make it function smoothly. He believes that if you tell the right story, it will market itself. Having discovered Twitter in 2007 at a SxSW conference, he carried this knowledge back to The Today Show and began a feed. Ryan brings loads of vital social media marketing knowledge to  #BrandsConf .

Please help share awareness for the event by sharing the Twitter hashtag #BrandsConf

Want to attend? Enter Discount / Coupon Code “dbmei.com” to save 10% OFF, special discount for dbmei.com readers.

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Facebook Changes & Facebook Timeline: Successful Social Media Disaster [OPINION]

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Often the missing element in successful social media is emotion. Why do millions flock to social media every hour, but only a few engage?

Traditional businesses have missed the mark, and Facebook’s recent changes are an example of how important it is to hit the mark, even if it seems contrary to your brand.

Facebook’s changes in September 2011 should mark the most “Successful Social Media Disaster” of the Social Media Revolution. At every turn the top topic inside of Facebook is Facebook’s changes. While the overwhelming majority are quick to criticize, most have failed to realize that the change is creating the most talked about event in social media history, well in social media anyway.

How did Facebook create a “Successful Social Media Disaster”

Anger! The keystone to successful social media is emotion. While thousands of would be social media experts flood our networks with useless posts every day, the small group that manages to actually capture our attention are the ones that are unconventional and tap into our emotions.

Facebook did not make its changes slowly, it didn’t even transition people into the new features. Facebook’s policy was a flat out “here you go, deal with it”. This change and introduction captured one of the key emotional states in social media. While others lay claim to Google+ being the big winner having opened their G+ network to everyone in the same week, all the talk or buzz is Facebook!

Opening the Google+ network to everyone should have been an event that created buzz for Google. This G+ buzz should have lasted over the course of at least a few weeks, allowing it to capture articles and feedback from both followers and critiques, but Facebook’s move cut that off cold. G+ might get a mention here and there among the articles, but Zuckenburg has stolen G+’s thunder and managed to evolve his social network in one swoop.

The purpose of this article is not to support or criticize the changes to Facebook, but to highlight the importance of emotion in social media, and how Facebook has used it to trample Googles G+ public launch. How Facebook uses this to their brands advantage is another story. Most politicians claim there’s no such thing as bad PR, only bad PR managers and brand storytellers who fail to capitalize on the spotlight. This would seem to be the case with Social Media, most are better having something being said then nothing at all, then you can direct and capitalize on being talked about in one fashion or another.

Enter Facebook Timeline:

This new feature looks to be the family, tree and life story publication of YOU! No Publisher needed!

Get Timeline NOW! Click Here!

***Your timeline is now live — Developer Release****

****Please note: During the developer release, only other developers will be able to see your new timeline. Everyone else will see your old profile.***

PS: Looks like there’ll be no way to hide who you are ever again!

[youtube=http://www.youtube.com/watch?v=9CYATYjk5N4&feature=player_embedded]

Sources:

 

Facebook Changes & Facebook Timeline: Successful Social Media Disaster [OPINION]

by Leave a Comment

Often the missing element in successful social media is emotion. Why do millions flock to social media every hour, but only a few engage?

Traditional businesses have missed the mark, and Facebook’s recent changes are an example of how important it is to hit the mark, even if it seems contrary to your brand.

Facebook’s changes in September 2011 should mark the most “Successful Social Media Disaster” of the Social Media Revolution. At every turn the top topic inside of Facebook is Facebook’s changes. While the overwhelming majority are quick to criticize, most have failed to realize that the change is creating the most talked about event in social media history, well in social media anyway.

How did Facebook create a “Successful Social Media Disaster”

Anger! The keystone to successful social media is emotion. While thousands of would be social media experts flood our networks with useless posts every day, the small group that manages to actually capture our attention are the ones that are unconventional and tap into our emotions.

Facebook did not make its changes slowly, it didn’t even transition people into the new features. Facebook’s policy was a flat out “here you go, deal with it”. This change and introduction captured one of the key emotional states in social media. While others lay claim to Google+ being the big winner having opened their G+ network to everyone in the same week, all the talk or buzz is Facebook!

Opening the Google+ network to everyone should have been an event that created buzz for Google. This G+ buzz should have lasted over the course of at least a few weeks, allowing it to capture articles and feedback from both followers and critiques, but Facebook’s move cut that off cold. G+ might get a mention here and there among the articles, but Zuckenburg has stolen G+’s thunder and managed to evolve his social network in one swoop.

The purpose of this article is not to support or criticize the changes to Facebook, but to highlight the importance of emotion in social media, and how Facebook has used it to trample Googles G+ public launch. How Facebook uses this to their brands advantage is another story. Most politicians claim there’s no such thing as bad PR, only bad PR managers and brand storytellers who fail to capitalize on the spotlight. This would seem to be the case with Social Media, most are better having something being said then nothing at all, then you can direct and capitalize on being talked about in one fashion or another.

Enter Facebook Timeline:

This new feature looks to be the family, tree and life story publication of YOU! No Publisher needed!

Get Timeline NOW! Click Here!

***Your timeline is now live — Developer Release****

****Please note: During the developer release, only other developers will be able to see your new timeline. Everyone else will see your old profile.***

PS: Looks like there’ll be no way to hide who you are ever again!

[youtube=http://www.youtube.com/watch?v=9CYATYjk5N4&feature=player_embedded]

Sources:

 

6 of the Best Guest Posting Tips

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Guest posting can be a very lucrative venture for all parties involved. The owner of the blog is provided with free content, and the writer of the content is given acknowledgement of their wisdom on the chosen topic. In this aspect, guest posting seems to benefit both parties equally. However, it can be just as difficult to find high-quality blog owners who will allow guest posting, as it is to find high-quality writers to make guest appearances on your blog.

Keeping in mind a few helpful guest-posting tips can be beneficial for all involved and will help to produce the highest quality content that will reflect well on both the blog owner and the content creator.

Posting Tips for Guest Bloggers

  1. Aim High – Look for highly traveled blogs or those with impressive page rankings. These links will also be highly valuable portfolio material.
  2. Research the Blog – In order to create what is fresh content for the blog, you will need to know what content has already been created. If the blog is a lengthy one, check for tag clouds or keywords on the topics that are the same as your posting idea.
  3. Catchy Title – Catchier content. Be sure that you supply an eye catching title for your content, and make just as certain that the content lives up to the title. A good blogger knows that even the most boring topic can be made interesting with the right language.
  4. Give Your Best Stuff Away – This may be a hard concept to swallow for some bloggers but you want your guest posts on any blogs to be the most shining examples of your work. Not only will this garner the blog owner increased traffic or interest in their site, but it may also cause others to take notice, and perhaps even offer you paying gigs.
  5. Interact – Reply to commenters and pay attention to your re-tweeters. Get involved and make sure that you are available to ponder any issues about your blog posts with others who may be doing the same. Building a rapport with readers is valuable regardless of the blog posted on. Thanks to social media, people with similar interest or interest in you, can find you with a simple click once you have engaged them on site.
  6. Promote Your Posts – Promoting your own post is never more important than it is when posting on someone else’s site. Show them that their effort to give you a great link in exchange for great content has not gone unnoticed. Tweet, share, Digg, and do all you can to make sure the posts receives all of the coverage that is in your power to create.

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