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Publishing

Amazon Self-Publishing for Beginners

June 9, 2012 by Basil Puglisi 2 Comments

Cover of "Kindle Wireless Reading Device,...
With all the new blogs and recent news articles urging writers to publish their eBooks on Kindle, the topic is probably one you’re at least familiar with by now. As most people know, Amazon has leveled the playing field for authors by making the process of publishing eBooks as simple as a few mouse clicks and a couple of file uploads.
Before the recent self-publishing revolution began, the difficult part was getting your book in the hands of readers to begin with. However, that’s the exact same challenge that independent authors face when publishing for the Kindle as well. It turns out that making your book available is much easier than getting people to actually buy it or be interested in reading it!
This low entry bar also creates a new challenge for debut Kindle authors – since anyone and everyone can now publish whatever they want, that’s exactly what is happening. The result? A fair amount of low quality eBooks and a highly competitive environment for unknown authors.

Learning to Stand Out in the Crowd

So how do you stand out in such a crowded and popular new marketplace that is open to anyone? What does it take to attract the type of author publicity that helps build a brand and sell more eBooks?
Here are a few eBook marketing ideas that have proven effective for many debut authors using Kindle to publish:

  1. Write and distribute a press release after you’ve launched your eBook. If you are not familiar with press release writing, outsource it and consider paying for distribution. Include quotes, contact information and hook in readers with a strong headline. Remember, you have a tiny window of time to capture the interest of readers who are likely skimming headlines and you must find a clever way to set your story apart from all the others. The main idea of a press release for your book is to generate curiosity and get people excited about the story you have to tell.
  2. Encourage book reviews. This is probably the most obvious way to promote books or anything else, for that matter. It’s probably the first one that comes to mind as well. Alas, it is also going to be the hardest form of promotion to land as a debut author. Don’t let that get you down though. Reach out to book review bloggers, fans from social media or anyone else who might be willing to share their thoughts on Amazon or elsewhere on the web!
  3. Start living and breathing social media life into your author platform. Just remember that you are not limited to Twitter and Facebook. Find the communities centered around readers and books. GoodReads is a great example and it offers tons of innovative ways to share and promote your writing. Get started by setting up an author profile and adding your eBooks. Next, experiment with groups, quotes and book giveaway contests. There isn’t a better online community for finding passionate readers.

These fundamental tips should give new authors a viable starting point. As with any type of marketing, your ultimate goal should be to determine who your target audience is and find out the best ways in which to engage them and turn them into loyal readers.
Author:
AshlyLorenzana is a freelance writer, published author and passionate blogger who lives in the Portland, OR area. Her interests include social media, online marketing and digital publishing. You can follow her on Twitter @ashlorenzana
Sources:

  1. 9 WaystoUseSocialMediatoLaunchABook
  2. PromotingYourBookOnlineThroughSocialNetworking: GoodReads.com
  3. AnatomyofaSuccessfulPressReleaseforBookPromotion

 

Filed Under: Basil's Blog #AIa, Design, General, Publishing Tagged With: Amazon Kindle, Author, E-book, GoodReads, Kindle, Press release, publish, twitter

Four Secrets Every Freelance Writer Should Know

May 28, 2012 by Basil Puglisi Leave a Comment

Finding the right balance between writing what you want and writing for a living can be a difficult challenge for freelance writers. There may not be a good target market for the style and subject you would prefer to write about, but there is an endless supply of work for social media, technology and business experts, online. Here are four ways you can increase your chances of finding the right balance and earning enough money.
1.     Finding the right publisher
You can choose to write material and seek a publisher to sell your work to, or you can agree to write what a publisher requires. The two sets of work are often miles apart in subject choice unless you are one of the lucky writers who happens to live in an online social networking and SEO world.
However good your own work is, if you cannot find a suitable publisher, you will not be paid for your work. Your research hours may have reduced your pay per hour too far. Also, you need to consider the constant flow of rejections and your underlying stress levels.
If you are given an assignment you must complete on time or preferably, sooner, so you can guarantee payment. Of course, it must meet the brief offered and be suitable work for the personality with the check book.
2.     Finding jobs that pay enough
The jobs are out there and you need to find out how to locate them if you want to earn enough to extend your standard of living, at the very least.
Often the work offered by organizations will be mind-numbingly boring, but there is enough of it to ensure you can pay your bills. There isn’t always sufficient work in the area of your expertise, so you will spend time online researching the subject so you can write as an authority, taking care not to copy work directly from another source.
3.    The competition is fierce
You are not the only writer out there who has found they can work from home to avoid long car chases and the endless office politics that prevented real work at the office.
You are in competition with many countries where English isn’t the first language, but they can write for figures you wouldn’t dream of taking for a job. Just because others will work for the price of an expensive coffee each day, it doesn’t mean you should try to compete. You need to fight with your skills to not only write to the brief, but to ensure you meet all deadlines and are easy to work with.
4.   The editor is not always right
Editors vary in how they wish to see a finished product. If you write for several editors you will need to remember and apply each individual’s choice of style and composition. Otherwise, you run the risk of your work being returned for a re-write.
Even when editors are wrong in their choices, you must still apply to their terms and not fight an editor over your preferred alternative to writing sentences, paragraphs or layout. If they prefer short sentences while you maintain that long sentences make for better English, you will lose out in the long term. You might win the battle, but you won’t win the war which means they won’t offer you further work if you become a nightmare to work with.
Author:
Tim Brookes is the Managing Director of Storage Concepts a UK-based mezzanine floor & suspended ceiling company @storageUK
Sources:

  • The Two Things Every Piece of Web Content Should Lead With
  • Copywriting Tips to Become an Effective Copywriter
  • The Quickest Way to Become a Freelance Writer

Filed Under: Basil's Blog #AIa, General, PR & Writing, Publishing Tagged With: business, communication, editors, Freelancer, publishing, Search engine optimization, Writer Resources, Writing

The Two Things Every Piece of Web Content Should Lead With

May 20, 2012 by Basil Puglisi 3 Comments

When you’re crafting Web content, it can often feel like there are so many factors to consider, so many things to get caught up with, that it’s hard to ever prioritize what really matters most. You think about the style of your writing, specific conversion goals you’re working towards, promotional strategies for helping you to bring more eyes to your content—and yet one of the simplest parts of writing good Web content is often one of the most overlooked: do you know what your Web content should always begin with?
The secret about good Web copy is that it should always begin by stating who should read it and why they should read it. It’s that simple.
Why You Want to Say Who Should Read It
Whatever you’re writing, start by saying whom it’s for—Bloggers? Copywriters? Business owners? Stay-at-home moms? Whatever audience you’re targeting, let them know. Here’s why:

  • Shows That You Know:  Addressing your audience builds credibility. When readers see you’ve put the planning and thought into creating content to meet their needs—and that it does—they begin to trust that you’re a worthy source of information.
  • Addresses the Right Audience: While of course you want people to be reading your content, the fact is that not everyone will find it helpful or interesting. But by stating your audience upfront, you automatically target those individuals who are most likely to find value in what you’re saying.
  • Increases Effectiveness: Here’s the biggest reason to state your audience: it makes your content more effective. You’ve got to know your audience in order to reach them, and this is true in any industry, whether construction or travel, transportation or fashion.

Why You Want to Say Why They Should Read It

The very next question in a reader’s mind after knowing Web content is for them is this: what’s in it for me? Here are the benefits of answering that question:

  • Engages Your Audience: Writing to a specific audience is only half the battle—it’s just as important that you engage with them. And in terms of Web content, when readers know what’s in it for them, they are much more interested and willing to respond.
  • Communicates Value: Saying why someone should read your content is basically the same thing as sharing the benefits it offers. Maybe your content is going to answer a question or explain a topic thoroughly; maybe it will show how to do something or provide life-enriching stories that touch readers’ hearts. Whatever the case, make the benefits clear to communicate value.
  • Sets up Expectations You Will Meet: Giving readers a reason to read your content and then delivering on that reason gives them satisfaction, as well as the sense that you are someone who meets expectations. Likewise, it helps them track with you as they’re reading, staying interested throughout your writing.

Tips & Examples for Putting This into Practice

Maybe you’re reading the above tips and wondering what this looks like in actual Web content. Should every webpage start with the same, “This page is for X and you should read it Y”? Not exactly. Here are some tips for putting the two most important parts of content leads into practice.

  • Address the Reader Early: Begin your post by talking to the audience you’re addressing, kind of like this post does by starting with “when you’re crafting Web content.”  As soon as you see that, you know this post is for Web writers and by the end of the first paragraph, you know what it’s going to give them—the two key elements to starting any piece of content.
  • Use Your Title: Sometimes you might use the title to state your audience and why they should be reading, like Jacqui MacKenzie does in “How to Write Great Web Content If You’re Not a Writer.” In it, she says whom she’s writing to and why they should care all in that initial title phrase: non-writers, to learn how to write great Web content.
  • Through an Interesting Intro: Some webpages and online articles are most powerful not through a super-direct title but through a more vague or nuanced one, used to build interest and anticipation. In Craig E. Yaris’s post, “The Need to Blog,” for example, the title alone doesn’t give his specific audience or intention away. Will this be about why people should blog? Why they need to blog? What to do about it? He opens with a story that leads into a more clear audience and purpose statement in the fourth paragraph, phrased as a question, “But, where does the average small business owner find that good information to write about?”

What other strategies have you used or can you think of for implementing these two important keys to beginning Web content? Or if these ideas are new to you, how could they impact the effectiveness of your Web writing?
Author:
Shanna Mallon is a writer for Straight North, a leading Chicago SEO firm. She writes for clients in various B2B industries, from broadcasting equipment suppliers to flame resistant apparel. Check out the Straight North blog! @straightnorth
 Sources:

  • How to Write Great Web Content If You’re Not a Writer
  • The Need to Blog
  • Ten Tips for Writing the Best Web Content

Filed Under: Basil's Blog #AIa, Content Marketing, General, PR & Writing, Publishing Tagged With: Audience, business, Chicago, Great Comet, Jacqui MacKenzie, Reading (process), Straight North, Web content, World Wide Web, Writing

BlogWorld and New Media Expo 2012 NY [Event]

May 16, 2012 by Basil Puglisi Leave a Comment

The BlogWorld Social Media Conference and Expo returns to New York again this year from June 5th through 7th as a must-attend social media networking and educational event. They are expecting thousands of attendees from over 50 countries with more than 200 speakers for the event. With a great trade-show planned this may be the only industry-encompassing event that will help bring together those in the content creation and publishing businesses together.

BlogWorld Speakers

There will be many notable speakers attending the BlogWorld Social Media Conference and Expo in 2012.

Greg Cargill –  VP of Client Services for Social & Media, Blitz

Greg’s professional career is focused on helping celebrities, brands, and products develop awareness through strategic and internet partnerships. Greg and his team at bigMethod have worked with some of the world’s largest brands such as City of Hope, Harley-Davidson, and Honda. They have successfully brought these organizations to the online social media marketing landscape. bigMethod was recently aquired by Blitz agency.

Greg will host a session called What Makes Big Brands Spend Money on Your Blog. He will share key points such as:

  • What makes brands decide to spend money on a blog
  • How much do they spend?

Linus Chou –  Product Manager, Google

Product manager for Google Analytics, Linus Chou focuses on social attribution as well as real time analytics products. Before arriving at Google, he was an engineer for display advertising at Amazon.com.

Linus will host a session called Measuring Social Media Using Google Analytics. His key points will be.

  • Always measure ROI
  • Understanding  how social channels are generating conversions for your business
  • Learn the difference between upper and lower funnel social channels and what that can mean for your social media marketing campaigns.

Katie Richman – Director of Social Media Strategy , ESPN / espnW

Director of Social Media Strategy for ESPN Digital Media, Katie Richman is part of the startup team that is building ESPN’s women’s sports business. Katie began her career in 2001 with MTV Networks Brand Creative and moved onto Oxygen Media in their startup days as well.

Katie will be hosting a session titled Creation, Curation and Collection: Getting to know Pinterest, Instagram and Tumblr with key points focused on providing a good understanding of tastes, metrics and segmentation options as well as information on cutting edge platforms.

Who Should Attend?

Anyone who publishes online can benefit from the knowledge shared at this event. Content creators, publishers, bloggers, podcasters, radio and WebTV broadcasters will benefit from new understanding on topics such as trending strategies, best practices, and trusted techniques to improve content creation and monetization.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

Sources:

  • BlogWorld Expo 2012
  • BlogWorld & New Media Expo NY at BookExpo America (BEA)
  • BlogWorld & New Media Expo NY 2012 – Plancast

Filed Under: Basil's Blog #AIa, Branding & Marketing, Content Marketing, Digital & Internet Marketing, General, PR & Writing, Publishing Tagged With: BlogWorld, BookExpo America, business, Ellisdale Fossil Site, google, Google Analytics, Marketing and Advertising, New York, Social Media

How to Write Great Web Content if You’re Not a Writer

May 13, 2012 by Basil Puglisi 1 Comment

We’ve all heard it before: Content is King. And your website needs it. Your site’s content is what tells your customers who you are, what you’re offering and why your business is better than the rest. It tells them where to go, who to call and what the next step is. It drives traffic to your site from Google. Your business cannot afford poorly-written content, but unfortunately, not everyone can afford a professional copywriter to convey their message for them.
There’s good news: Writing great Web content, even if you’re not a great writer, is not impossible. Here are several tips to get you started.
Less really is more.
Yes, your business is awesome, and you want everyone to know it. Yet there’s also something to be said about the guy who talks way too much about himself. Be brief with your website content. This can be tough when there’s a lot to say, so the first step involves understanding what your audience needs and giving it to them. No more, no less. If your company offers credit card processing for non-profits, outline the best services for accepting donations, but don’t go into too much detail. Long chunks of text that are loaded with jargon can get confusing and turn customers off.
Use call to actions.
A call to action gives your visitors direction and encourages them to take that next step to connect with your company:

  • Call now to speak with a representative.
  • Download our PDF to learn more about vehicle tracking using GPS.
  • Make an appointment to start improving your smile today!

Call to action text is usually linked to another page that brings visitors to a contact form, or it can be a single-word phrase within a button that downloads a program or PDF. Don’t hide your call to actions within the copy – make them clear and easy to see so your visitors know exactly what to do next.
Subheads and bullet points are your best friends.
While content is king, your website visitors probably aren’t spending too much time reading every single word. Instead, they’re scanning the copy to find what they’re looking for – benefits, product details, services, rates. Make it easy for them by breaking up your content into short paragraphs with clear subheads, as well as bullets that outline key points.
Add keywords with caution.
Search Engine Optimization (SEO) is crucial to helping your website get ranked and found through search engines. Optimizing your content with relevant keywords will help drive users to your site as they search Google for certain products and services.
However, it’s not as simple as stuffing your headlines and body copy with keywords and calling it a day. Your visitors can tell when you’re adding keywords just to add them, especially when you put no thought into how the keywords affect the flow of copy. More importantly, Google values quality content and penalizes keyword stuffing. Your site will rank higher when your content provides truly valuable information to your visitors.
Do you have any tips for writing great Web content?
Author:
Jacqui MacKenzie is a writer for Straight North, one of the leading Chicago Web design companies specializing in Internet marketing, social media and SEO. She writes for a wide range of clients, including providers of vehicle tracking using GPS and credit card processing for non-profits. Check out the Straight North blog! @ straightnorth
Sources:

  • How To Write Great Website Content
  • Five Tips For Writing Great Web Content
  • Steps to Writing Great Website Content

Filed Under: Basil's Blog #AIa, General, Publishing Tagged With: google, GPS, Great Comet, internet marketing, Search engine optimization, Web content, website, World Wide Web

Turning Downloads into Leads

May 9, 2012 by Basil Puglisi Leave a Comment

A download symbol.
A download symbol. (Photo credit: Wikipedia)

Do you have an eBook, whitepaper, or newsletter available as a download online? If so, you may want to consider that many business owners have been able to turn those downloads into direct leads and even clients. Downloads can be a great source of lead generation for several reasons.

  • At any given moment, tons of people from virtually every industry are on the hunt for educational material for themselves, their businesses, their employees.
  • Providing free material can help to build your business’s brand and reach by getting your name, and your link, in various places around the net.
  • Often those who use your material will credit you on their site, generating an even wider coverage for your business, possibly in areas even you may have not considered relevant previously.

What are You Offering?

Make sure before you begin trying to generate leads that you have a strategic foundation in place. Will you be sharing a Whitepaper, eBook, Newsletter as a download? All of those are great ideas, but implementing the plan requires great thought combined with aggressive action.

  • Choose the industry in which you plan to focus your marketing efforts.
  • Develop your marketing message that includes the answer to the problem you are solving with your offered content.
  • Get visible.

Whether you plan to offer your material on your own site or to branch out and have it added on any accepting format online you can find, may determine the speed at which your content can spread across the web. There are just as many reasons to promote content aggregation regardless of the content as long as viewers will be brought to a landing page where they can sign up for your free download and grab it via instant download, or even in an auto-email attachment.

Gather an Email List for Future Efforts

These days you can always combine your offered download strategy with your own need to generate a customer list for email campaigns, newsletters, and more. To do so you simply need to require users, whether on a website, a social network page, or even a blog, to enter their email to proceed to the download.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

Sources:

  • Are Downloads valuable? How do they turn into clients?
  • Turning PDF Docs into Lead Generation Solutions
  • How to Turn Your Website into a Lead Generation Machine

Filed Under: Basil's Blog #AIa, Content Marketing, General, Publishing Tagged With: Basil C. Puglisi, business, Chief executive officer, Digital Brand Marketing Education, Executive director, Hedge fund, Puglisi Consulting Group, Small Business Owners

What a Successful Company Blog Says about Your Business

March 18, 2012 by Basil Puglisi 7 Comments

We’ve all seen them – the company blog that is buried within the site map, with a single “Welcome” post that is three years old. Or the blog that is littered with bad grammar, typos or business jargon. A bad company blog can give off the impression that you’re lazy, technology-challenged, or you think you’re smarter than your readers. No blog at all is better than a bad blog.
Writing a successful company blog takes time and effort. It’s a way to start, continue and strengthen a meaningful conversation about your business and your brand.
So what does a great company blog say about your business?
You care about your customers.
The blog is your opportunity to reach out to your customers and provide them with in-depth, valuable information that they can’t find on your website. It allows you to connect and engage with them daily – answering questions, providing feedback and responding to comments. This interaction shows your commitment to building a community that benefits your business and your customers.
You know what you’re talking about.
When you write comprehensively about industry-related topics, you can establish your company as a leading authority in your field. Let readers know that they can rely on you for sound advice, useful information and knowledgeable opinions – and they can count on your products and services, as well.
You’re not a dinosaur.
You should be sharing your blog through Twitter and Facebook. Being active through social media channels can help you connect even further with your audience, and lets readers know you’re up-to-date with current trends and always thinking forward.
You’re well-known and respected in the industry.
Networking with other bloggers in your niche can increase blog traffic and in turn, increase leads. Engage other industry thought leaders in the conversation – contributing guest posts for other prominent blogs, for example, can help you expand your blog’s reach even further.
You have the resources to create quality content and designs.
Readers can tell if you’ve created a company blog with no knowledge of Web design or copywriting. A well-designed, well-written blog is crucial to drawing attention to your blog and keeping it there, and demonstrates the ability and talent behind the scenes – whether you have a staff of designers and writers maintaining the site, or you have taken the time to learn these skills yourself.
You’re friendly. 
Blogs allow for a more casual, personal tone than your company website. Your blog has a voice – your voice – to give readers a sense of the people behind the business. Don’t fill your posts with industry jargon or make your readers feel inferior; this will only repel readers from your blog and your business. A blog that reads like a friendly chat over coffee, containing stories with which readers can relate, makes your company seem more approachable.
Do you know what your company blog says about your business?
Author:
Jacqui MacKenzie is a writer for Straight North, one of the leading Internet marketing companies in Chicago. She writes for a wide range of clients, from merchant account providers for credit card processing restaurants to manufacturers of electrical gloves. Check out the Straight North blog, or follow @StraightNorth on Twitter.
Sources:

  • HOW TO: Create a Successful Company Blog
  • 11 Pro Tips for Better Business Blogging
  • 12 Most Successful Corporate Blogs
  • 10 Principles of Successful Business Blogging

Filed Under: Basil's Blog #AIa, General, PR & Writing, Publishing Tagged With: blog, business, Chicago, facebook, internet marketing, Social Media, twitter, Web design

Snaptag Versus QR Codes

January 17, 2012 by Basil Puglisi Leave a Comment

QR codes have been a new and unique source of executing mobile marketing campaigns in recent times. Many seem to not only enjoy participating by using them, but have actually begun to look for offers from those with QR codes and may even have begun to ignore those that do not have them at all.

What is a QR Code?

QR is short for quick response and that is exactly the purpose of the QR code. These codes take an element of data from transitory media and sends it to your mobile device. The code will give you details about that business, item, or even discount information on products and services.

QR Codes are more useful than a standard barcode in that they can store a more data and a wider variety of it. QR codes commonly include URL links, text, coordinates and more.

How Does This Benefit Businesses?

Most marketers are well aware that mobile marketing is becoming increasingly more important, almost by the day. No method of advertising could be easier than one that consumers reach out for, instead of being asked to look. QR codes allows those consumers who prefer not to be barraged with overt marketing tactics to choose where they will show interest in a product or service.

There is really no limit to the options that can be embedded in a QR code.

  • Running a restaurant? – Embed a great recipe, a buy a meal get one free discount, a special on this evenings dessert.
  • Authors – Add a QR code to the back of your book that enables a consumer to get extra features or hidden endings to your script.
  • Good health practices – Doctors, or other medically related practices can add good tips and tricks for healthy living to their QR codes, update them every month for innovative creativity in the medical field.

Vital Aesthetics Arrive to QR Coding

Traditionally, QR codes have retained a Rorschach look to them, leaving the responsibility on the advertiser to make sure consumers know whose QR code they are scanning. However, with Snaptags, QR codes and increasing brand awareness have meshed nicely. Snaptags have traded out that whole inkblot look for a code ring that serves the same functional purpose.

Who is Using Snaptags?

Because of the applied branding ability on Snaptags not previously available on QR’s, we can now see who is actively using them.

Picture c/o http://www.socialsnaptags.com/

Snaptags Cons?

Although Snaptags no doubt win out in the aesthetic element, there are other issues that can make Snaptags less beneficial than they appear. Many venture because of the supporting copy, Snaptags are not as easily accessible as QR codes. Snaptag stands by the fact that all advertisers would need to do is determine the required supporting copy, but this does lend itself to the inaccessible accusation.

Many current QR code advertisers agree that if a mobile marketing campaign is managed correctly, the aesthetic element of the Snaptags versus traditional QR’s is hardly advantageous.

Sources:

  • What is a QR Code and Why Do You Need One?
  • Will Snaptags Destroy QR Codes?
  • Forget QR Codes – Use Snaptags
  • Snaptags Push Scanning Tech Forward
  • Snaptags Vs QR Codes

Filed Under: Basil's Blog #AIa, Branding & Marketing, Content Marketing, Design, Digital & Internet Marketing, General, Mobile, Mobile & Technology, PR & Writing, Publishing, Traditional Marketing, Video Tagged With: advertising, brand, Marketing, mobile, Visibility

Customer Engagement for Small Business

January 8, 2012 by Basil Puglisi Leave a Comment

Telling business owners that they need to have some plans for customer engagement is easy. However, once they have absorbed that tidbit of helpful information, many may be lost as to what customer engagement can actually entail. Most likely, there is nothing that you in particular are selling, that can’t be found somewhere else. So what can the small business owner do to show that their product is the right choice for the consumer?

Be a Customer for a Day

Spend a day emulating the actions that your prospective consumers do.

  1. Call your customer service number.
  2. Go through the motions of purchasing your own product.
  3. Fill out your contact forms.

Make sure that your customer experience matches your outlook and ideas.

Build Communication Options

Not everyone uses Facebook and Twitter believe it or not. Make sure you have traditional methods of communication as well as digital ones. List phone numbers and a physical address for your business, even if it is online based.

Exercise and Act on Your Listening Skills

It isn’t enough to reply to customers questions or request with generic terms. When prospective consumers ask for discounts or other beneficial options, show them you are listening by enacting them. You will get no better word of mouth advertising then having a consumer who can say “I asked for a discount, and they gave me one!” This doesn’t mean you have to offer that discount to everyone who asks, but you should never outright ignore those request.

Show Your Integrity

Since bad news can travel with light speed on the internet, you may need to go out of your way to show your customers that not only are you expert at what you do, but that you back that professionalism with personal integrity. Show your customers that the people behind the brand care.

Let Your Customers Advertise for You

Anything that you can do to get your consumers to share their product or service experiences with the public will provide you with two benefits. Obviously it will give you the valuable advertising you are seeking, but it will also provide you with media that you can post to help build top-notch links for your site. Don’t expect your customers to do this for no reward though. Their time is valuable too. Try to run contest for the best written or video reviews of your project. Reward the winners appropriately for their time spent talking about your products and services.

Above all it is important that any consumers approaching you for your products or services walk away with the sense that you are a brand they can trust and rely on.

Sources:

  • Customer Engagement for Small Business
  • High-Impact Customer Engagement Ideas
  • The Present and Future of Customer Engagement

Filed Under: Basil's Blog #AIa, Branding & Marketing, Business, Business Networking, Content Marketing, Digital & Internet Marketing, General, PR & Writing, Publishing, Sales & eCommerce, Traditional Marketing Tagged With: advertising, business, Customer Engagement, listen, Marketing, small business, Visibility

“Privacy” is a great way to stay unemployed, unconnected and extinct [Opinion]

November 6, 2011 by Basil Puglisi Leave a Comment

Social Media does not create a brand, it takes the brand (or character impression) and carries it. Just like in the “old” days when you worked in a community and everyone knew everything about you anyway, social media has played into the global business revolution.

“Privacy is for old People” but perhaps we misunderstood “old”? It was my interpretation, it was for people who try to “network” the “old” way. Keep sending out those paper resumes, no really keep doing it, in the mean time those that are out in the digital space that have embraced transparency are taking all the job leads and finding and creating careers.

[youtube=http://www.youtube.com/watch?v=pexGCUPlUeA]

“Think Digital, Act Social”, this is the best way to find a career and not a job. Your resume starts with one word, Google! This is what almost 90% of hires will go through before they get a job or enter into their career. The power of LinkedIn is not just in its ability to connect, it’s in the uniformity that the professional social tool provided.

A resume was traditionally put on a piece of paper that had a million different formats, was presented in infinitely different ways and contained a variety of info that could range from too little to too much. The paper resume then needed to be mailed, emailed, uploaded into a system that could scrape keywords, if you knew how and where to put them.

LinkedIn created a space that provided basic continuity in your digital resume, then provided you the flexibility to be different without losing the Education, Experience, and transparent influence.

If your concern is privacy, then good luck, your “old” way of thinking is what has you unemployed or in a dying industry.

Here lets show you a example of why this is so important and relevant.

  • Position: Writer
  • Duties: On a regular basis produce a variety of articles on subject “A” that people want to read to help increase site/paper/blog readership.

How will you apply? How will you be evaluated?

  • Traditional Applicant: Resume with impressive samples, clean resume, quality education, phone numbers for references.

vs.

  • Digital Applicant:  LinkedIn Account, this includes a good work history, quality education, samples of articles from the connected blog. The impression that you understand digital, with 500+ LinkedIn connections, a Twitter account with 3,000 followers a Klout score that shows that you influence people in a call to action style with your tweets/articles. A Facebook page that shows who you are as a person, Spouse? Parent? Sports Fan? Alumni? Hobbies? the things that provide comfort about the applicant being hired is of good and cohesive character to the organization. How about the power of say 12 “Recommendations” on LinkedIn from people who you can see are reputable, professional and also of good character.

If you’re going to spend money on mailing paper resumes or email spam, you might want to consider target marketing ads on Facebook or LinkedIn, as you’ll only pay for who you target when you know they have looked at you.

Why this matters?

Social Media transparency is better than the traditional background check, this gives you a look into what has been legally off limits and even though you may say it doesn’t belong as part of the hiring process, the data shows that it clearly is! Now consider the business model, the writer with the traditional resume path only tells they can do the work, the digital resume can show you that they can do the work and generate revenue!

How?

Writers generate content to create readers, the first shows they can create content that people might be interested in, the second using the digital resume shows that they CAN and DO produce followers and views for their content. If you’re an online media source, like a news paper gone digital, you NEED the second writer more. Advertising revenue is about “eyes” the more eyes you get on your content the more valuable the ad space is, the second writer shows that they can generate more “eyes” or views from the start.

Now the same can translate to PR positions, Sales, Business Development and any position where reaching people is important. Then imagine you’re a prospective employee that can show a following or influence over 50,000 people across the social networks that drives 10,000 clicks or views a month, you’re on your way to being your own business. Big brands got to their ivory towers on the shoulders of their employees being representatives in their communities, social media is an extension of that practice.

This is why it’s important to “Think Digital, Act Social”. Having transparency allows you to show value by using digital means to display who you are, the professional and the personal. Things like video, websites, social sites create a foundation that then allows you to act social by reaching out in both traditional networking and digital networking methods.

[youtube=http://www.youtube.com/watch?v=u5e-6psDk8U]

Sources:

  • How Recruiters Use Social Media to Screen Candidates
  • Privacy is for Old People says LinkedIn Founder
  • Who Are You? A Life Balance & Social Media Practice

Filed Under: Basil's Blog #AIa, Branding & Marketing, Business, Content Marketing, Digital & Internet Marketing, General, PR & Writing, Publishing, Social Brand Visibility, Social Media Topics, Traditional Marketing Tagged With: brand, digital brand, digital you, Employment, Marketing, personal brand, PR, privacy, Social Brand, Social Media, Visibility, Visibility Marketing

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