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Basil C. Puglisi

Artificial Intelligence (AI) & Digital Marketing Since 2009

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A Munich Court Rejected the AI Disclaimer Defense. A Frontier AI Company Answers for What It Publishes.

June 17, 2026 by Basil C. Puglisi 1 Comment

Editorial image linking a navy courthouse to a dissolving search card, illustrating accountability for AI output.

A German court just told Google it answers for what its AI publishes. The Munich ruling treats AI Overviews as Google’s own statements, not safe search results, and says the disclaimer does not transfer the duty. Read what the decision means for AI accountability and why it mirrors New York’s Part 161 from the other end.

Filed Under: AI Artificial Intelligence, AI Governance, AI Policy Regulation, AI Risk, Business, Digital Factics Blog, Enterprise AI, Multi-AI Governance, Policy & Research, Search Engines, Thought Leadership Tagged With: AI accountability, AI Governance, AI Liability, AI Overviews, Checkpoint-Based Governance, google, Part 161

Turn Google Reviews Smarter to Win New Customers

July 2, 2025 by Basil C. Puglisi Leave a Comment

Google Reviews and AI

Patterns in feedback hold marketing gold. AI uncovers them for easy wins. What it is: Theme detection in reviews for post features. How it works: AI analyzes, you feature positives. BrightLocal’s study links reviews to higher click-throughs. What to do this week: Scan with AI, feature one theme in a post. Why it matters: Turns […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

Let AI Handle Your Google Profile Updates

June 4, 2025 by Basil C. Puglisi Leave a Comment

AI Tools

Consistency without constant effort? AI schedulers make it happen. Set once and stay active. What it is: Tools for auto posts and photos. How it works: Connect and queue content. Zapier’s picks keep things consistent without daily work. What to do this week: Connect a tool for automatic post refreshes. Why it matters: Effortless activity […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

Kick Off 2024 Right, Make Sure Folks Find Your Spot on Google Maps

January 3, 2024 by Basil C. Puglisi Leave a Comment

Google Maps

Most customers decide in seconds if your business is worth a click. Old holiday hours or stale photos? They scroll right past. Here’s how to grab their attention and start the year with more visits. What it is: Your free listing on Google Maps for hours photos updates and posts. How it works: Sign in, […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, local search

Responsive Design or Die: Why Your Website Must Go Mobile-First

May 28, 2013 by Basil C. Puglisi Leave a Comment

By now, you’ve likely heard the buzz about responsive design — the ability for a website to adapt its layout based on the device viewing it. But in May 2013, this isn’t just a design trend. It’s a business necessity. With Google subtly shifting its algorithm toward mobile performance and smartphone adoption skyrocketing, “mobile-first” is […]

Filed Under: Digital Factics Blog, Uncategorized Tagged With: google, Search engine optimization, SEO

The End of Google Reader & the Coming Content Shock: What It Means for Your Digital Strategy

March 26, 2013 by Basil C. Puglisi Leave a Comment

Google just dropped a bomb on the digital community. On March 13, 2013, the company announced it will be shutting down Google Reader by July 1st. For many marketers, journalists, and SEO professionals, this is more than just the end of an RSS feed aggregator — it’s a wake-up call. In a world where we […]

Filed Under: Digital Factics Blog, Uncategorized Tagged With: content, digital, google

Google AdWords, Part 2 [Internship]

November 3, 2012 by Basil C. Puglisi Leave a Comment

As you read in the Google Adwords part one, pay per click (PPC) is one of the options Google offers as an advertising feature. However, PPC is not the only feature. Cost Per Impression (CPI) is another online advertising tool that Google offers. CPI usually is in the form of a banner ad on a […]

Filed Under: Authors, Digital Factics Blog, General, Search Engines, SEO Search Engine Optimization Tagged With: advertising, adwords, business, google, internet marketing, Marketing, ppc

Why use Google AdWords? – Part 1- [Internship]

October 8, 2012 by Basil C. Puglisi 2 Comments

Ever search something on Google and wonder what makes the first search result better than the next? With a little help from AdWords it can help you achieve a higher rank in the search results. AdWords bid on keywords that will help trigger their sponsored ads. How much they bid is one of the things […]

Filed Under: Authors, Business, Business Networking, Digital Factics Blog, General, Sales & eCommerce, Search Engines, SEO Search Engine Optimization Tagged With: advertising, adwords, google, Marketing and Advertising

How Exact Match Domains Have Weathered the Penguin Storm

September 25, 2012 by Basil C. Puglisi 3 Comments

Exact match domains have always had the added advantage of direct-type in traffic, giving them certain immunity to algorithm updates. Once an EMD is linked to a website, the webmaster’s behavior has more to do with rankings. Penguin sought out sites with too many exact match anchor text links, but the outcome had more to […]

Filed Under: Digital Factics Blog, General, Guest Bloggers, Search Engines, SEO Search Engine Optimization Tagged With: google, SEO, SEO Search Engine Optimization

How to Budget for Marketing

May 27, 2012 by Basil C. Puglisi 2 Comments

Whatever it is, the budget you put in place for your marketing for the year ahead will shape the results you achieve. Now is the ideal time to define your marketing approach and the budget that will support it. In a recent Toluna survey of businesses, 40% of businesses surveyed stated that they did not […]

Filed Under: Branding & Marketing, Content Marketing, Digital & Internet Marketing, Digital Factics Blog, General Tagged With: business, google, Inbound marketing, Marketing, Marketing and Advertising, Marketing strategy, Target market, twitter

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Responsible AI (#AIgenerated by Agents)

New AI Certificates for Doctors and Teachers Teach Checking. Do They Certify It? #AIg

Google launched an AI certificate for healthcare professionals that takes under five hours and carries up to 5.0 CME credits, and Scale and UMSL launched a 12-hour microcredential for teachers. Both teach evaluation of AI output. A European teacher framework asks for evidence of it, and employers can too.

OpenAI Built Four Layers to Watch Its Agents. Human Paging Mostly Keeps Business Hours #AIg

OpenAI’s October 29 post describes up to four automated layers that watch its agents, then discloses that human paging runs at any hour only for highest-priority alerts on frontier training runs, during business hours for most other traffic, and is currently off for internal Codex. For enterprise deployments, alerts go to the customer’s own webhook, and on our reading so does the decision.

House Democrats Ask AI Labs for Incident Reports Within 48 Hours of Discovery #AIg

Letters dated October 27 ask five frontier AI companies for a full accounting of misalignment incidents by November 11 and notice within 48 hours of discovery. None of the fourteen requested items asks who inside a company decides a flagged event is an incident, and that decision is what starts the clock.

A New Jersey Bill Takes Reasonable Care Off the Table for Chatbot Injuries #AIg

New Jersey’s A5607, reported out of committee on October 19, would make a chatbot a product and hold its provider liable for any injury to a user from its use, even after all reasonable care. The monthly harm assessment it requires still needs a named person to decide what the numbers mean.

Europe Proposes Free Access to the Standards Behind AI Act Compliance #AIg

The European Commission proposed on October 6 to make standards referenced in EU law free to read, speed up how they are requested and assessed, and write its own common specifications when standards bodies run late. With EN 18286 now the first AI Act standard, the question is what a faster standard can certify.

New York City Wants a One-Step Exit From Every Customer Service Chatbot #AIg

New York City’s consumer agency proposed rules on October 20 for AI chatbots and phone menus: disclose the bot up front, offer a one-step path to a human, and keep logs showing whether customers got help. The 72-hour repeat-contact count may matter most.

Barclays and Amex Cut 5% Each for AI. Neither Said Who Will Check the Work #AIg

Barclays plans about 5,000 job cuts with fewer developers as AI lifts productivity, and American Express is cutting about 5% of positions to prepare for AI. Wider spans of control and fewer reviewers meet more AI output. Four questions to answer before an AI-justified cut.

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