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Basil C. Puglisi

Artificial Intelligence (AI) & Digital Marketing Since 2009

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Google Business Profile

Wrap Summer Strong on Google Maps and Gear for Fall

August 6, 2025 by Basil C. Puglisi Leave a Comment

Review summer engagement and plan fall posts.

Transition periods risk engagement drops. Summer insights guide your fall strategy. What it is: Analyzing campaigns for ongoing tweaks. How it works: Check stats, repeat winners for fall. SocialPilot strategies emphasize this for content flow. What to do this week: Go to Performance in your dashboard, note which posts got most views/clicks, then plan 4 […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Turn Google Reviews Smarter to Win New Customers

July 2, 2025 by Basil C. Puglisi Leave a Comment

Google Reviews and AI

Patterns in feedback hold marketing gold. AI uncovers them for easy wins. What it is: Theme detection in reviews for post features. How it works: AI analyzes, you feature positives. BrightLocal’s study links reviews to higher click-throughs. What to do this week: Scan with AI, feature one theme in a post. Why it matters: Turns […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

Let AI Handle Your Google Profile Updates

June 4, 2025 by Basil C. Puglisi Leave a Comment

AI Tools

Consistency without constant effort? AI schedulers make it happen. Set once and stay active. What it is: Tools for auto posts and photos. How it works: Connect and queue content. Zapier’s picks keep things consistent without daily work. What to do this week: Connect a tool for automatic post refreshes. Why it matters: Effortless activity […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

Keep Your Google Listing Safe from Sneaky Changes

May 7, 2025 by Basil C. Puglisi Leave a Comment

Google User Edits

User edits can alter your info overnight. Regular scans stop the damage before customers notice. What it is: Weekly monitoring for accuracy. How it works: Look for changes, fix quick. Google’s guide warns of these silent shifts. What to do this week: Check your profile and correct any edits. Why it matters: Prevents misdirected customers. […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Attract Tax Clients with Google Maps Tips This Season

April 2, 2025 by Basil C. Puglisi Leave a Comment

Tax Clients via Google Maps

Filing frenzy means desperate searches. Categories determine if you appear at all. What it is: Specific service labels plus offers. How it works: Add the category, post deals. PinMeTo explains how this unlocks relevant visibility. What to do this week: Add ‘Tax Preparation Service’ and one seasonal offer. Why it matters: Meets stressed locals where […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: Business Consulting, Visibility

Grow Your Spring Visibility on Google Maps

March 5, 2025 by Basil C. Puglisi Leave a Comment

Spring Checklist for Google Listings

As weather warms, dormant listings sink. Steady updates keep you surfacing strong. What it is: Regular posts and photos for ranking signals. How it works: Add one each week. Sked Social ties this to better local SEO performance. What to do this week: Add one photo and one post. Why it matters: Consistency outperforms bursts. […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Make Your Valentine’s Deals Shine on Google

February 5, 2025 by Basil C. Puglisi Leave a Comment

AI to generate business

Valentine’s urgency drives impulsive searches. Visuals make the difference in getting chosen. What it is: Visual promotions in Google posts. How it works: AI creates a themed graphic for your offer. Sterling Sky analysis shows visuals double engagement. What to do this week: Use AI for one themed promo graphic in a Valentine’s post. Why […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: Visibility Marketing

What’s Fresh on Google for Small Businesses in 2025

January 8, 2025 by Basil C. Puglisi Leave a Comment

Google Visibility 2025

Google’s annual shifts can redefine rankings. Catch them early, or watch competitors pull ahead. What it is: New dashboard tools and ranking factors. How it works: Check for updates, adopt quick. Whitespark’s survey lists annual changes as key influencers. What to do this week: Review your dashboard and try one new feature. Why it matters: […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

End the Year Strong with a Google Listing Check-Up

December 4, 2024 by Basil C. Puglisi Leave a Comment

Run the audit, clean categories, add new photos.

Year-end audits catch hidden issues. Start next year clean, or risk early stumbles. What it is: Full review of hours, photos, categories. How it works: Scan and fix, add fresh shots. Synup’s guide recommends annual checks for accuracy. What to do this week: Run the audit, clean categories, add new photos. Why it matters: Starts […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Gear Up for Holiday Rush with Google Review Alerts

November 6, 2024 by Basil C. Puglisi Leave a Comment

Turn on auto-alerts and prepare reply templates.

Reviews flood in during peaks. Quick systems keep your rep intact when it matters most. What it is: Alerts and templates for swift responses. How it works: Enable notifications, use short replies. BrightLocal studies show spikes during peaks, so prep matters. What to do this week: Turn on auto-alerts and prepare reply templates. Why it […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

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Responsible AI (#AIgenerated by Agents)

New AI Certificates for Doctors and Teachers Teach Checking. Do They Certify It? #AIg

Google launched an AI certificate for healthcare professionals that takes under five hours and carries up to 5.0 CME credits, and Scale and UMSL launched a 12-hour microcredential for teachers. Both teach evaluation of AI output. A European teacher framework asks for evidence of it, and employers can too.

OpenAI Built Four Layers to Watch Its Agents. Human Paging Mostly Keeps Business Hours #AIg

OpenAI’s October 29 post describes up to four automated layers that watch its agents, then discloses that human paging runs at any hour only for highest-priority alerts on frontier training runs, during business hours for most other traffic, and is currently off for internal Codex. For enterprise deployments, alerts go to the customer’s own webhook, and on our reading so does the decision.

House Democrats Ask AI Labs for Incident Reports Within 48 Hours of Discovery #AIg

Letters dated October 27 ask five frontier AI companies for a full accounting of misalignment incidents by November 11 and notice within 48 hours of discovery. None of the fourteen requested items asks who inside a company decides a flagged event is an incident, and that decision is what starts the clock.

A New Jersey Bill Takes Reasonable Care Off the Table for Chatbot Injuries #AIg

New Jersey’s A5607, reported out of committee on October 19, would make a chatbot a product and hold its provider liable for any injury to a user from its use, even after all reasonable care. The monthly harm assessment it requires still needs a named person to decide what the numbers mean.

Europe Proposes Free Access to the Standards Behind AI Act Compliance #AIg

The European Commission proposed on October 6 to make standards referenced in EU law free to read, speed up how they are requested and assessed, and write its own common specifications when standards bodies run late. With EN 18286 now the first AI Act standard, the question is what a faster standard can certify.

New York City Wants a One-Step Exit From Every Customer Service Chatbot #AIg

New York City’s consumer agency proposed rules on October 20 for AI chatbots and phone menus: disclose the bot up front, offer a one-step path to a human, and keep logs showing whether customers got help. The 72-hour repeat-contact count may matter most.

Barclays and Amex Cut 5% Each for AI. Neither Said Who Will Check the Work #AIg

Barclays plans about 5,000 job cuts with fewer developers as AI lifts productivity, and American Express is cutting about 5% of positions to prepare for AI. Wider spans of control and fewer reviewers meet more AI output. Four questions to answer before an AI-justified cut.

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