@BasilPuglisi

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Mobile & Technology

SmB Digital Trends: Groupon, Google Offers & Facebook Deals

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Small Business Trends: Groupon, Google Offers & Facebook Deals

Groupon burst into the scene of business client relationship in 2008, and changed the advertising model. It’s mindboggling rise in 2010 is proof they’ve hit the jackpot – an uncharted territory of local businesses and internet users. The virtual world and the physical world intersecting with each other.

A deal-a-day website, Groupon focuses its attention on the buying power of the surge. Every day a new deal in a specific area is advertised, announced by e mail to users by geographic location. The deal offers deep discounts – between 50%-90% off the regular price, and it can be made on merchandise or services (diving lessons for example). For businesses, even though the margin of profit shrinks, the deal has the potential of brining in many new customers and creating repeat business. For the customers it is an opportunity to buy something at a drastically reduced price.

Groupon’s scouts reach out to local businesses they deem worthy and offer to make a deal. Today, Groupon has scouts in over 300 markets in 35 countries, looking for businesses that meet their standards. There are some businesses they stay away from; shooting ranges, abortion clinics, plastic surgeons and strip clubs to mention some. Groupon has a subscriber base of 50 million members.

Forbes Magazine said about Groupon, as was quoted in The Wall Street Journal “We are projecting that the company is on pace to make $1 Billion in deals faster than any other business, ever.”

With the success came attempts by bigger companies to buy them out. Yahoo was rumored to make an offer, which was rejected, then, at the end of 2010, Google offered to buy Groupon for $6 billion. The offer was rejected in December 2010. It is rumored they are preparing for an IPO that can bring in as much as $16 billion.

Google didn’t wait long. At the end of January 2011, Google announced a new product which is in its testing stages. It is called Google Offers.

Google Offers

On January 20, 2011, Google announced on their blog “… a new product to help potential customers and clientele find deals in their area through a daily e mail”.

On the surface it seems to be the same deal as Groupon, but those who saw the program say it is a different model.

It will be an extension of their Google Coupons. You can see it if you google: coupons site:maps.google.com intitle:Google Offers. There you’ll find a list of coupons for businesses according to the geographical location. As you can see on the page, it is not very attractive and it is not easy to find deals in your area. But, if Google will let you know the deal in a daily e mail, incorporating their Gmail service, their potential customer base is enormous.

Opportunity? – With google shifting to local search results in Nov 2010, it might set the stage for a local offer to be ties into the search results in a big (or popup) way! Currently for as little as $25 a month Google places lets business owners produce a deal or coupon special, but this is likley just the begining.

Nate Tyler, Google spokesman, sent this statement a few days later:

“Google is communicating with small businesses to enlist their support and participation in a test of a pre-paid offers/vouchers program. This initiative is part of an ongoing effort at Google to make new products, such as the recent Offer Ads beta, that connect businesses with customers in new ways. We do not have more details to share at this time, but will keep you posted.”

And they are not alone. Where Google goes, so does Facebook (or vice versa).

Facebook Deals

Millions of people use Facebook Places to tell their friends where they are at a certain moment. Now Facebook is going a step further and launching an additional program for smartphone users called Facebook Deals.

We all like to feel we got the best deal possible, especially when it is shared with friends. Starting in November 2010, when you ‘check in’ to a business page on Facebook on your computer or mobile phone, you will see notations if the business is offering a deal. Clicking on it will show you the type of deal this business is offering.

Facebook Places lets you share where you are with your friends and see where they are. With Deals you can also see which businesses offer discounts in the area you are and share that information with your friends. When you go to the establishment, all you have to do is show your phone to the cashier to get your discount or gift.

There are 4 kinds of deals Facebook Deals is offering: Individual, friend, loyalty and charity.

  • Individual deals offer discounts or rewards for you, like a free cup of coffee, a free entrée etc. When you check in you get the offer for yourself.
  • Friend – You have to bring your friends with you. Tagging a number of friends to a business will get all of you a discount or free stuff (like a free T shirt in a rock concert). But you have to be in the company of all those you tagged.
  • Loyalty deals – a local establishment can offers deals that are similar to the punch-in cards, in the vein of buy 5 and get the 6th one free.
  • Charity deals – The establishment will donate money to charity when you use their services.

Since the end of January 2011, Deals is available in the US, Canada, France, Germany, Italy, Spain and the UK.

Which system is best for your business? It depends on your niche, what a surge on clients can bring, or whether you want it to be a one-time deal or an ongoing discount for repeat customers. But one thing is certain – all those offers open a new way for businesses to advertise themselves to customers in their physical area.

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Basic Guide to Understanding Code

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Making a website can be a complicated process, especially when there are all different types of code out there that you can use. Each type of code is a little bit different, with the end result going unnoticed by most casual viewers. However, the real results are highly noticeable by professionals in the web design field, as well as in the management and maintenance of the website itself.

The purpose of this post was to give a short introduction to Small Business Owners on a variety of codes. This is to provide a basic understanding and help you navigate “what my IT guy said”.

Scripting Languages

  • PHP

Scientifically known as Hypertext Processor, PHP is a scripting language created for the development of web pages that have been prepared with fresh information for each individual viewing. This is known as a dynamic web page. Although most people do not choose to run their website around this programming language, there are many great websites that are based on PHP such as Facebook and Digg.

  • Java

Widely used from web applications to an intensive variety of software, Java is still a top programming language across the net. Java is highly used for the creation of programs from applets to massive full-blow applications, that are incorporated into websites to make them more efficient, and ultimately faster. Created from C and C++ syntax, Java was first created for an idea in interactive television. However, it ultimately proved too advanced for its time. This was in 1991.

  • Flash

Flash is a scripting language developed to create vector animations for web site usage. From the creation of interactive websites as well as e-stores and even high tech digital management systems, Flash is a leading competitor for Java in the coming years. Flash has fast load times and can save on download times due to its vector base. Creating caches so future viewings do not require reload is also an incredible feature of flash programming. Viewing Flash scripting gives the viewer the impression of viewing a movie instead of a still picture, regardless of how digitally enhanced. While there are disadvantages to flash not running on Apple products and some of the SEO limitations a good programmer and/or web developer can overcome this shortfall rather easily. While there are disadvantages to flash not running on Apple products and some of the SEO limitations a good programmer and/or web developer can overcome this shortfall rather easily.

  • ASP

Similar to PHP, this language is for creating dynamic webpages. ASP is formally known as ASP.Net. It is a form of web application framework created by Microsoft. ASP assist in building dynamic web applications, web services and web sites. Web pages officially created as ‘web forms’ are some of the largest building blocks for application development in an extensive amount of areas.

  • HTML

Which stands for Hyper Text Markup Language, is the predominant markup language for web pages. HTML is the basic building-blocks of webpages.

HTML is written in the form of HTML elements consisting of tags, enclosed in angle brackets (like <html>), within the web page content. HTML tags normally come in pairs like <h1> and </h1>. The first tag in a pair is the start tag, the second tag is the end tag (they are also called opening tags and closing tags).

The purpose of a web browser is to read HTML documents and compose them into visual or audible web pages. The browser does not display the HTML tags, but uses the tags to interpret the content of the page.

HTML elements form the building blocks of all websites. HTML allows images and objects to be embedded and can be used to create interactive forms. It provides a means to create structured documents by denoting structural semantics for text such as headings, paragraphs, lists, links, quotes and other items. It can embed scripts in languages such as JavaScript which affect the behavior of HTML webpages. (Wikipedia, 2011)

  • FBML

FBML is Facebook’s mark-up language but these elements will take any HTML as well. So you have the ability to add newsletter sign-up forms, e-book downloads, and other HTML based elements. It is like HTML, but it lets you include social content inline in your markup. It is Facebook’s version of HTML, the language that web pages are written in. For the most part, knowledge of HTML is all that is needed to utilize the functionality of the Static FBML application. (Pitt, 2011)

Summary:

Although a random casual observer may not know right away what scripting language your web site uses, it is important to the type of niche, features and opportunities your site will employ. When it comes to making a decision on which scripting language is best for your site, you should always consult a professional, or at least be willing to invest many hours of research on the topic to understand it enough to make a remotely educated decision.

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iPad2 Announced and Motorola Xoom Released!

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Even though it was questionable as to whether he would make an appearance today or not, Steve Jobs had an announcement he wanted to be the one to share. As he strode out to the tune of “Here Comes the Sun,” he brought with him the information on a much awaited device. The iPad 2.

While some of the newest viewers claim that the iPad 2’s cover is far more impressive than the moderate upgrades and updates made to the new iPad, others heartily disagree. Jobs wants users to understand, that this isn’t a simple tweaked and fluffed upgrade, but a new device created from the ground up.

Narrow Augmented Reality

This version of the iPad will be a bit thinner, a tad lighter and have a few more features than the old version. Front and rear-facing cameras will allow users to use applications like Facetime as well as take photos or video. In addition, augmented reality applications that require users to ‘look through’ the iPad while drawing data atop of the normal view is supported.

Motorola Xoom has already been tested with an augmented reality option in the recent past. In fact, the March 2011 issue of Popular Science will feature a 3D interactive cover that will reveal Android’s 3.0 Honeycomb-powered Xoom device. Xoom comes with a 1.3MP front camera, and a 5MP rear camera.

More Apps

Apparently, there can never be enough apps. With over 65,000 apps currently fueling the iPad, the new iPad 2 has already generated a whole new generation of apps. A YouTube application allows users to watch videos directly from YouTube. With a high resolution screen, users can also choose to view their videos in high definition with impressive results.  

Xoom already has its own impressive list of apps in those such as the Wall Street Journal Tablet Edition app that allows more than just an informative read, but also allows users to download entire papers to read at their own pace, even if out of range of a wi-fi connection.  Fuze Meeting, that helps to facilitate communication between team or group members has proved another reliable Xoom app.

New Processors

The new main CPU on the iPad 2 is the Samsung A5 dual-core processor. This processor will offer speeds up to nine times faster than its original device. Additionally, there is also a newer graphics processor that is twice the speed of the original iPad.

On the Xoom you will also find a dual-core processor, the Tegra 2 powered by NVIDIA. 

Aesthetics

Although unlikely to be dubbed fashion-forward by anyone, it will come available in white or black from day one this time. Also, the iPad 2 is only a mere 8.8mm thick. This is thinner than the iPhone itself. Think that is amazing? It has become even lighter at a slight 1.3 pounds.

Motorola Xoom comes in black.

However, as with just about any other mobile device, both products have already sparked another set of case and cover industries so your customization options, in the manner of accessories, is nearly limitless on both devices.

Verizon Support

If you are one of the many consumers locked into a Verizon data-network, than you will be delighted to know that there will also be a version of the iPad 2 that will support Verizon’s cellular network. Since Verizon claims one of the most widespread networks in the United States, this could be incredibly good news for an incredible amount of iPad users. Although Verizon isn’t known to be the most affordable carrier, they do boast incredible coverage that will make this version of the iPad 2 nothing short of phenomenal in coverage for this type of device.

Xoom has this covered as well. There is an available Verizon version for this device as well. The Xoom like the Ipad2 will has data and non data options.

Under the Bling and $$$’s of the iPad 2

Although iPad 2 sure does seem to sport some shiny bells and impressive whistles, in the end, it may not be enough to talk consumers out of anywhere between $500 and $1200.00 of their hard earned cash, and those at ‘auction’ pricing. 

The new iPad will be released for purchase on Friday, March the 11th, 2011 in the United States and on March the 25th in other selected countries worldwide.

Under Xoom’s Hood

Although personal choice in applications or abilities and even things such as accessories can always be weighing factors in personal choices between these types of technological devices, these specifics or details are still likely not the deciding factor for most who may be weighing which of the newer devices they actually plan to sink the funds into. Although Xoom may be a bit more expensive in initial cost at around $800 for the Verizon version and $600 for open wi-fi, in the long run, its application cost and accessories are likely to cost far less than its Apple counterparts.

My Biased Opinion

    Apple has its core following, it has grown as far as it can, now that more reasonable and advanced players are in the Market with Android it shouldn’t be long before the Android platform surpasses the iPad just like it did the iPhone.

   Steve, its called Flash, wonderful little upgrade you missed.

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Google’s New Algorithm

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Do you stay glued to financial news for the biggest trends, or failing ones, to keep your business thriving and productive? If so, you may want to take a seat for this one. Designed to improve search results, Google has initiated a new algorithm.

For those who have made a habit of providing the highest quality content, you are about to be rewarded. However, low ranking sites that regularly copy content or provide low quality information, should expect to take a bit of a beat down.

The new algorithm will target a few key issues about the way content is promoted by their search engine. Content that is rich in helpful informative information, charts and graphs,  properly key worded and updated regularly, will get high priority by the new implementation, while those with second hand content and low quality outlines will be bumped further down on the search results regardless of their current page rank or unique visitors. In fact, the new algorithm is likely to change the latter aspects for those fluffy sites altogether.

Google’s Goal

Google says their goal is to provide users with the most relevant answers to their search engine queries, and as fast as possible. They intend to achieve this while also reducing the search engine rankings of things like content farms and over advertised spam ad.  Considering the user ship of Google, it is fair to say that when we refer to us, we really do mean, the huge collective US, that will be greatly affected by these changes. This could literally make or break some online businesses.

Although an algorithm change such as this may likely turn the search engine world as we know it upside down, the service it should begin providing, with the changes having taken place immediately, should definitely be a positive one.

Positive for the effectiveness of the search engine users that is. For sites who may have raised their page rankings and traffic with less than notability informative content, they may have already noticed a significant loss of traffic due to their new rankings on this algorithm system.

Some Win, Some Lose

Google also acknowledges that any changes to their algorithms, including the most recent ones, can cause some websites to achieve much greater results in readers or consumers, it can also cause previous winners on this path to suddenly be set back greatly.

However, take note also that if your rankings have dropped you may either be the false positive, or a unfortunate casualty of Google’s new algorithm, or you may need to sit back and take a longer look at your site and determine the best course of action to ensure that it provides helpful and informative content, not spun or copied content.

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SquareUp – Your Credit is good everywhere & anywhere!

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As the story goes, the idea for this new service came about when Twitter inventor and co-founder, Jack Dorsey, happened to see a street artist which he liked.  Wanting to support him Jack found he didn’t have cash. The artist did not have a way to swipe a credit card.

With that idea in mind, a company was formed, co-founded by Jim McKelvey and Jack Dorsey. Money was raised (mainly from Digg’s Kevin Ross) and the prototype was unveiled to the world in beta trials at the end of 2009.

SquareUp.com enables merchants to accept payments via credit cards through their smartphones and tablets. No electricity is needed and it can be done any place where cellular reception is available.

By signing up with the company, merchants get, free of charge, an attachment which plugs into the earphone socket of their smart phones. The card is swiped through a slot at the top of the attachment.

When activating the program (as an app) on the smartphone or tablet, the process becomes very simple and self-explanatory. Input the amount, let the client sign with his finger and you get the approval very quickly. What’s more, you can send a receipt immediately to the customer’s e mail. A map helps you track where you have used the device recently.

As with any other credit card service, service fees apply. The current rate is 2.75% on a swiped transaction (with no additional FEE) and 3.5% + 15¢ per keyed-in transaction.

Who would use this?

On a Plum TV interview, Jack Dorsey put the example out there of, the Babysitter. Everyone from Babysitters to street vendors can find value in this new product, and he was just referring at the time to the recipient. Jack continued on to talk about how much convenience it makes for those of that simply do not carry cash and still want to purchase, support or partake in activities that until now had no method of payment besides cash, which less and less people carry.

What Can This Mean For Small Business?

Although most online businesses have methods for sending and accepting payments online, these systems are certainly not fool-proof, and often users in different countries may suffer from restrictions or high fees just to accept incoming funds. This has actually created quite a gap in money exchanges carried out online because just as with instant messengers, there are just so many to choose from, that users will select the one most convenient and manageable for them.

However, this does leave the aforementioned gap, some users simply cannot accept the form of payment that you may be restricted to.

If consumers suddenly had a way to accept credit cards on the spot, how much would this change how small businesses function? How much would this actually benefit those who are struggling to make a break into the world of bigger business? Who can really benefit from on the spot credit card charging access?

  • Street Sellers
  • Flea Market Vendors
  • Catering Companies
  • Musicians
  • Artist
  • Charities
  • Small Venues
  • Craigslist Sellers

I think the point is made. Those who previously had no other method to transfer funds, or the ability to sit down at a computer and manage their accounting from there, can now use their smartphone to manage funds literally on the go. 

Although service fees do apply, most small business or vendors will not mind the loss of required transaction funds, since some fee has always been associated with credit card processing and the fact that without the SquareUp application, they would have never been able to initiate the transaction in the first place.

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Sneak Peak: Digital Brand Marketing 411: Educate, Embrace, Brand

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So, the internet is flooded with 101 courses, be it Social Media 101, SEO 101, Digital 101, SEM 101 and so on. The shocking part is that we are well beyond Freshman year, perhaps now it’s time for an advanced course.

This is a book in progress and the purpose of this post is to get feedback and support from fellow professionals who will have the chance to help shape its final publication.

Educate, Embrace, Brand

If training programs are a natural part of any induction to new employment, then should we not use this time to maximize the experience both professionally and personally?

Imagine a company that spends time introducing its new employees to Social Media during the training, helps them set up accounts, teaches them etiquette and the role that each different social media has both in personal and professional communication, even if it is at the most basic level.

That same company now embraces its new employees, like a press release, announcing their employment on the company’s Facebook page, twitter accounts, foursquare and more. At stage one, the companies’ own Social Media, has just gone viral with opportunity that has yet to be realized by corporations.

Educating and supporting an employee’s personal brand with the company would touch every contact that the employee has on a regular basis (i.e. profile pictures that resemble something like a baseball card with the team name, or in this case, the company name). The natural progression of Social Media would give the brand a reach and repetition beyond traditional marketing campaigns (This is not even considering the value for professional outreach to clients, service providers and more).

Features, Benefits & Pitfalls

“This section will be the core of the book”

Why?

The ability to control your brand has been lost for some time.  The introduction of reviews, facebook, twitter and more have shifted the spectrum. The current chain of command climate, has corporations and their brands operating as spectators or participants at best.

Your employees are already doing it! A claim like “When John/Joan made that racist, sexist, ageist, etc. etc. comment on facebook, it was not endorsed or supported by [insert company name]”. That’s a PR nightmare, because we all know s/he works for you and now your associated with the people you surround yourself with, or in this case employ.

Already employees are engaging or starting to engage in social media.  In most cases, the biggest threats come from those that will not let you into their social network.  Social Media demands a proactive approach or a great damage control team and understanding stockholders. The best way to understand what your employees are doing on social media is to be an active participant and take a stake in it.

The Coca-Cola Example:

In 2006, The Coca-Cola Company stated that 71,000 people worked for that company.  Imagine what that means in the way of networks if Coca-Cola Educated, Embraced and Branded their people!

If each employee averaged a modest 100 unique Facebook Friends, that’s a reach of 7,100,000 people that will directly see the company name, product or message at least once, if not on a repetitive basis. Take a minimal assumption that 10% of them may do something that others find worthy of sharing in their networks just once in a month and you just doubled your direct impact to a whopping 14 million direct touches with your brand, product or message.  That’s 14 Million a month based on just one touch. We are more than likely talking about a more realistic value of about 30 Million at least once and most of them more than once. How much would you spend to reach 30 Million people? Remembering you have to do it with someone they know and possibly trust or value.

The influence for the book:

Social Media has transformed the way we do business, “This is a massive socio-economic shift that is fundamentally changing the way consumers and companies communicate and interact with each other”, Erik Qualman (Socialnomics, 2010).

Is this True?

I believe that Erik Qualman is correct. However, what most are missing is that we are still stuck in the entry level courses or just fulfilling our general education requirements and the time to be undecided is at an end.

Companies continue to adjust to the trend that Social Media dictates on how consumers spend. Their reactive state has paralyzed them, and no one has taken a moment to stop, think and produce a proactive campaign or policy.

Social Media 101 was the introduction of Away Messages, Chat rooms and Buddy lists. Social Media in the 200’s was all about the personal networks we build.  Whereas, Social Media 300’s have been a consistent battle to generate ROI for business and balance the separation of personal and professional.

Social Media in the 400’s (Senior Year) will be the race towards the podium. The first to Educate, Embrace and Brand will be the Valedictorian. This senior year has some big potential leaders that are laying the ground work. However,  there’s not a single corporation in that list!

The Preview

This is a part of the conceptual work of my book that will be released in 2011. This post is to introduce the concept and ideas of the power behind Social Media that has yet to be realized by corporations. I specifically target corporations because small business owners all across America are already transitioning into this next stage.  Stating “separation” as the key to a business or professional image is proving everyday in small business to be false.

The Naysayers

Some will be quick to jump at the hesitation of individuals to cross the personal and professional barrier, as much as, the companies they work for. However, social media has already crossed those barriers. For those that wish to continue to try and separate the two on a continual basis, Mark Zuckerberg has already covered that for them. That is why education is the first step in this process. There is no one way to accomplish this goal.  Like fire, we can get burned, but without embracing fire we would be hard pressed to stay warm or protected. Companies, Businesses and Organizations are made of people and now more than ever its harder to hide who we, or they are, it’s just a matter of time.

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Google’s Social Search

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A few days ago Google changed the way the company is dealing with social media.

Since the launch of its Social Search in 2009, Google’s social media was kept a little hidden from the general public. You had to know about it and opt-in through Google Labs. Once you did, Google’s search results page would display the results to your query as it is vetted by machines (logarithms) and by people – what did your personal contacts on the social  search wrote about it. The results of people’s recommendations were displayed at the bottom of the page. All that would appear only to those who signed up for the service.

On Feb 17, 2011 Google unveiled its changes to the Social Search, publishing it in beta and turning it on for all who are signed in, in English (so far).

With this new integration, which includes Google images as well, Google is introducing a tie to social search outside its own circle, from Twitter, Flickr and Quara. It uses social profile connected to your profile on Google to deliver items such as photos or blogs and tweets that come from you friends.

The search results will not appear, as they did until now at the bottom of the page, but will be integrated in the search itself, blended throughout the page. This is done through a system that lets you know when a friend shared a specific link or search result in the subject of your query. It appears in the search result page under the site’s url.

In other words, now you can see what your friends have recommended, not only what the logarithms have found out, making the search more personal and specific.

The other change is in its appearance in the search results. Any comment done by your friends on Twitter for example will appear as an annotation saying that your friend “shared this”. The more recommendations, the higher this site will go in the ranking.

Users have control over what gets displayed in social searches. The user page gives the ability to connect their profiles publicly or privately, to their other Google accounts, Twitter etc.

One thing this update does not include is a connection to Facebook. Not at the moment anyway. While still in beta, the rollout will occur in the next few days.

What does it mean?

Even though this announcement went through pretty quietly, it might create a shock wave as far as SEO goes. Search Engine Optimizations means making your site as visible as possible. To be visible, your site should appear on the first page of Google. The ranking on the page is determined by rules Google has put in place years ago: the size of the site, the activity on the site, the backlinks and the keywords that relate to the specific query, among other things.

Now, with the new Google social search – what was written about the subject using social media will have an impact on the placement on the page. The more people wrote and commented about the subject, the higher on the page the article or site will go. Social media, especially those sites connected to Google social search, have become more important in the placement of the search results.

What’s more; the search results may appear differently to different people depending on their circle of friends! If many of your friends talked about a ski resort in Alaska – this resort will move up in your page, but not in mine. Those who didn’t sign up for the social search will get different search placements without the comments, since only the user of the service will be able to see those elements.

With this swipe, Social Media has become more important in Search Engine Optimization. That is, if this service will grow in popularity.

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QWiki: Full Media Search Engine with Results You Actually Need

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Is it the sum of all human knowledge? Tidily gathered in one place and put in the hands of every individual on earth, the internet has brought us unparalleled research capabilities, unforeseen technologies, and untold fortunes. However, there is no doubt that there are issues with the current systems.

[vimeo http://vimeo.com/15444551]

That said, Jan 24, 2011 marked the day that the term “Google It” started to fade away! On Oct 1, 2010 I mentioned qwiki as one of the major future technologies of the future and now just 24hrs after they have gone live I add to my thoughts.

Notoriously, as expansive as it is, it has for the most part remained a one way street. We bash some letters into a search engine, and patiently await a relative return. Google, Yahoo, Bing, and others have had great purpose, but also been an incredible source of confusion for some users who may not be incredibly aware of its algorithms and nuances.

The Solution?

Facebook Co-Founder, Eduardo Saverin launched a new search engine known as Qwiki that provides what is referred to as a ‘rich media narrative’ format. In the spirit of Wikipedia, a user can add to the knowledge available on any topic. This engine provides a combination of photos, audio and video clips that relate to the queried topic.  Opened for public testing on Monday, January 24, 2011, the game has just begun.

Qwiki says their goal is to bring science fiction film to life by enabling computers to collect data on the behalf of their human counterparts. Not exactly mind reading, but not the passive system utilized so widely now. Qwiki wants to make the internet a two-way street.

So far, reviews say they are doing just that. Instead of providing one-shot information, it provides more help when even deciding on a better topic of interest.

Using Qwiki

This is a straight-forward interface. Users land on the home page, input their topic and Qwiki will load and begin to play automatically. No more robotic sounding readers. Qwiki’s voice-over has almost completely removed the non-human, monotone Robbie the Robot voice, and replaced it with a surprisingly pleasant female voice that includes highs and lows in the appropriate places.  If you never thought an artificial voice could sound soothing, Qwiki may change that for you.

Resources? I would have imagined loading all of this media would have caused a bit longer load time. On a 64bit dual core processor +6000, it took no longer to load the search bar than Google blank page, it took .03 seconds longer to load the rest.

After your initial search plays, Qwiki offers you more options below and the topics seem to be highly relevant after many searches.

What Now?

I don’t see how Qwiki can help but change the way that internet searches currently work. The results are entertaining and at some point someone needs to jump on a research group that can dig into the details about learning curves and get Qwiki right now to the users who may be able to better retain information because of it. It is hard not to focus when you have a calming voice reading the text as it scrolls below gripping slideshows and photo galleries.

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How to Protect Your Digital Brand Online

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One of the first things the small or large business manager needs to learn is how to protect your digital brand online. Your digital brand is comprised of everything that is online about you so it is important to know what is already there before going any further.

[youtube=http://www.youtube.com/watch?v=9SRVIuNPCmo]

Damage Control

One of the easiest things to do is to go to a search engine such as Google and perform a search for your name. Googling yourself will give you a good place to start if you need to do some housekeeping on the web. You may be surprised at what you find and see the need to start performing some damage control.

Social networking is the way many people communicate these days and almost everyone has or has had a Facebook or MySpace account possibly beginning in their college days. If these sites do not project you or the brand that you represent in the way that you would like to be perceived, either clean up the site or take it down. Be aware that traces may remain on your friends’ pages.

Don’t Forget About the Good Old Days!

Go back through old history that you may have forgotten and delete comments and pictures that project you in a less than favorable light. You may still appear on your friends pages so if there is something particularly bad, contact your friend and ask them to remove it for you.

Training to Protect Your Digital Brand

When setting up social networking sites for your business, it is important that the people responsible for setting up these accounts realize their possible impact on the digital brand. Twitter can be one of the worst offenders as many business rush to have a brand presence on Twitter. An untrained employee can cause irreparable damage by tweeting unprofessional comments that may poorly reflect on the digital brand.

If you find untrue content on the web that is unflattering to your brand, you can ask the webmaster of the site to remove it. Many will do that just to avoid any possible legal consequences. Depending on your circumstances you may want to check the web for fake sites that are plagiarizing your content or products that can affect how people see your brand. The important thing is to stay informed so you can perform damage control.

Create a Positive Online Image

An online presence is a must for a brand to be successful in today’s competitive marketplace. A positive impact from your digital brand can be expected if you stay on top of the situation and take control. Make sure there are many positive images of your digital brand online which also helps bury any bad content that may exist.

Make sure that those who are trusted with the responsibility of maintaining these social networks are aware of the language, tone, and values that you want your digital brand to project. This is how to protect your digital brand online and make it work for you.

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Social Brand Visibility: Connotea (Great Academic Tool)

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Connotea has been in operation since 2004, but is not widely known because it caters mainly to scientists, researchers and clinicians’ communities. It is a free management service; it is a social network bookmarking service, similar to del.icio.us where users can save links to their favorite sites.

Although it is aimed primarily for the scientific community, it is growing among other academic disciplines; it incorporates special functions for academic resources.

Connotea is linked to a number of scientific sites and collects metadata for the page or article being bookmarked, including author and publication information. When saving a page to Connotea, users tag the articles with keywords of their choice so they can retrieve the information easily.

To make it easier on researchers the site has the capability to export the references in RIS format to a citation manager program, which means it is possible to save references without bibliographic software. It also allows easy sharing of bookmarks with colleagues.

As for the social aspect of this website, it recognizes what people have bookmarked and alerts them to related material. It also provides RSS feeds that allow users to keep track of interesting articles published by the websites they have bookmarked.

Each user can comment any number of times on any bookmark in his library, and comments from different users are combined to display a chronological, and conversational, thread about a resource.

References can be accessed from any computer, and can be saves with just one click, without leaving the page you are viewing at the moment.

Essentially you can create a library of important articles for research and study. There is nothing to download to your computer and there is no need for cutting and pasting. References can be public, private or shared with a selected group.

As of November 2010, Connotea had about 40,000 visitors a month and has 6,557 sites linking in.

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