Branding & Marketing

Is Google Plus (G+) the key in the transition to Web 3.0

July 27, 2011 by Basil Puglisi Leave a Comment

A Google account has become the most powerful tool that any entrepreneur or small business owner could ever hope for. While Google’s general public brand has been tied to Search, Google has been building a monopoly that can and will change the shape of business, politics, and education forever. In fact, Google is Web 3.0!

Google has many, many tools and products in its offering, most of which are free! If you have not taken the time to look around I suggest you spend a few minutes and start to familiarize yourself with them, they will save or make you A LOT OF MONEY!!!

Google recently made a few updates, but the top bar has been around for longer than most realize, it is in this bar that Google is writing the book on Web 3.0.

What is it that makes Google such a force? Why is Google Plus or G+ such a big deal?

As seen above, Google has captured the “cloud” era ahead of schedule. Without even looking at the advanced features or Google Apps, one can create and store documents on their google account, set appointments organize and share a calendar, find new information and search for products, solutions, books, or even watch a movie or a how to video.

Social Media has changed the way that people interact and use the web, in fact web 2.0 was all about social media. Websites, software and plug-in updates that allowed people to interact with one another and turned a one directional internet into a multi directional web. In web 2.0 not only can you talk back to the media or information source, you could share it or pass it around. The individual web user could claim the brand of a company for better or worse. Dell had individuals that were not related or employed by the company providing customer support in the forums, and Milton’s Scrabble lost thousands, arguably millions in its brand because two other developers claimed the brand in Facebook.

Web 3.0 has been branded the “cloud” era where information, both public and personal is stored on the world wide web and accessed via data plans, Wifi or traditional cable and dial up. This includes massive files for things like high definition media, entire company databases, etc. This is really not something that is new, just look at how startups like Patch Media use google to simulate a traditional IT infostructure or Saleforce.com to organize track and distribute leads, sales and work. With only one main hub in NYC, Patch Media delivers people and content without traditional overhead in over 800 communities around the United States.

Google Plus bridges the gap between Web 2.0 and Web 3.0

In Google Hangout people interact in a real time public space. Others now have to rethink how they look, speak and the body language or facial features that they use. (The innovative marketers and advertisers will need to think how to get a coke can on the desk during that hangout, how to get a new movie poster on the wall behind that person on the hangout etc.)

Google Hangouts has a game changing advantage for those that know how to present, speak and are truly genuine in public. Users should be aware that this new social tool is a lot like “Larry King Live” and you better be prepared for questions that you may not want to answer.

Google Plus has an A symmetrical sharing system, which means that we can send to others but not get a share in return. G+ from its creation allows users to separate professional and personal lives and even organize beyond the largest separation issue that has plagues social users. This interface along with many other features makes Google Plus the most advanced social media site/tool/software that has ever been created, but all that pales in comparison to why Google is so powerful in web 3.0.

If you are in a space where you are using social in a way that allows you to network and share both your personal life and professional life, what could be better than the Google suite of products? You can share and update documents in real time, video conference, make appointments, develop leads, search out information, shop and buy products, services and so on…

A small business now has an IT Dept. in one place. They can seek out support, generate leads, share reports, organize their schedule, promote their business with video, learn from other videos, advertise in Search, not to mention capture the power of social or viral activity. The digital business can now provide face to face support in a familiar environment something that many still crave.

A teacher or tutor can instruct a class or group from half way around the world, share documents, collect home work in real time. A educator or small college can now reach millions and take online learning into a space that captures the best of brick and mortar with distance learning once only done through text based posts.

A politician can capture and organize moral entrepreneurs, organizations and supporters from an account that brands who they are, what they are doing and interact with them with little or no technical experience or knowledge.

The shift in the world economy has come from millions of individuals competing with large corporations and brands that once held a monopoly on professional marketing, networking and talent. Thanks to a Google account you can now work with the best talent, develop a impressive network and generate a brand that is professional, technologically competitive and organized.

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New Facebook Features

July 26, 2011 by Basil Puglisi Leave a Comment

Facebook seems to be well intent on stepping up their game in the world of social networking. Whether a knee-jerk reaction to Google +, or a long planned idea, following a recent press conference at their headquarters, Facebook launched their newest options for their users.

Skype

One of the newest features includes Skype powered video chat, for single or group chat connections. Many users have already lauded the ease in which a user can initiate first a solo chat, and then simply initiate another to create an instant video conference call.

From an unbiased point of view this does offer awesome capabilities to those who would not have been able to communicate this easily before. Soldiers and others abroad can quickly strike up a video chat with Mom and their spouse when time is short and connections are vital. Students traveling countries away from their homes can do much the same.

This is what the internet is about and it does feel good to know the great connections that can be made here now with not much hassle, but just as with anything else, this already leaves a hole open for those who abuse such things to begin doing so. If you have an incredibly huge network on Facebook, you may find yourself the recipient of unwanted phone calls. This could quickly become another source of frustration for those who use Facebook who may not be entirely fond of their privacy policies.

Group Chat

Although the new group chat is certainly more user-friendly, aesthetically pleasing, and in general, so far, less buggy and annoying, it does seem to offer then unwanted possibility of Skype calling as well. However, though there may be a few annoying folks who may choose you to test the new capabilities on, drawing you into chats you may never enter willingly, the novelty of this too will wear off soon, just as it has on many other chat or instant messaging network.

The new features will be integrated into the usage of Facebook fans in over 70 different languages in the coming weeks, no small feat regardless of the digital wizard behind the curtain. This entire work over is what Facebook developers say was a part of the plan since the $240 million dollar investment that Microsoft made in them back in 2007.

Currently, these options are only available in the Windows platform. When asked about other operating system options in the future, Zuckerberg would only respond with, “We’ll see.”

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Three Easy Ways to Turn Twitter Blurbs into Cash

July 20, 2011 by Basil Puglisi Leave a Comment

You don’t have to be Shaquille O’Neal or Kim Kardashian to make money on Twitter. You may need their celebrity status to make $10k per Tweet, but turning your Twitter account into its own minor source of funding is quite possible for even the most obscure Tweeters around.

SponsoredTweets

On SponsoredTweets users can sign up easily using Twitter account integration and they will not have to worry about their account being used, or unsolicited Tweets being sent out through their accounts. Simply wait for opportunities to come your way via email, and you are free to accept and create, or reject them as you please. SponsoredTweets is one of the few sites that try to avoid making anyone’s Twitter account look like an annoying spammer. So unless you are mass posting, you shouldn’t have to worry about a large loss of followers.

Once your user score is determined, users are shown how much worth each potential Tweet may hold for them. Don’t underestimate yourself here, but be careful. Having a Twitter account that provides nothing but paid advertisements is likely to cause followers to drop in droves. It is possible to provide a good balance of organic input as well as some automated entries and still retain your credibility on Twitter. SponsoredTweets does go out of their way to be sure any paid tweets are not sent out back-to-back.

TwittAd

TwittAds work similar to SponsoredTweets. TwittAds users are given the opportunity to promote only the content they choose to. Signing up and getting started is once again as easy as using the Twitter integration option. Once opting into a campaign, users are notified via email once there Twitter activity is monitored, if they are accepted for it. The offered opportunity then becomes the choice of the user to accept or reject.

Organic Reviews, Advertising, & Marketing

There can be no doubt that taking the organic path will reap you more valued results. Although these methods may be hit-and-miss, they are also likely to preserve the integrity of your Twitter account more than the previous options.

A great restaurant experience, a perfect vacation get-away, or even new features on your favorite software are calls for legitimate tweeting. So do so. Better yet, grab a web 2.0 site and post a link to your full review of another’s website, products, or opportunities. Businesses that are active in social media marketing know when you do tweet about them, and many business connections have been made in exactly this manner. Your free review could result in future paid reviews from that company or others who enjoy your work.

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Twitter: Business & Brands Now Trending

July 18, 2011 by Basil Puglisi Leave a Comment

Twitter is becoming part of our lives whether we are active users or not. Twitter has found itself as the exclusive information tool, scooping Osama Bin Laden Death and now the latest in business and brands. There are so many uses to this short burst of 140 characters, and new ones are being discovered every day. We cannot ignore its existence because it touches many aspects of our lives.

One aspect of today’s world brought about by Twitter is that secrets are something much harder to keep these days. Tweets by innocent bystanders about a clandestine operation can foil a mission. Tweets of conduct unbecoming elected official find themselves, with one mistaken click of a button, broadcasted to the whole world. A claim of hacking did not hold water in Anthony Weiner’s case and another claim of hacking, this time on FoxNewsPolitics, are being investigated by the security services. On July 4, 2011, six tweets appeared from that source announcing the premature death of President Obama, who was presumably assassinated in a Diner. Jokes aside (“The rumors of my demise are greatly exaggerated” Mark Twain said so succinctly), it poses a great risk to the validity of news sources.

Theoretically, to prevent foul play, Twitter has a service called Verified Tweets, which has been in existence since 2009. Twitter is using it to prevent confusion by verifying the person behind the account. It has been done with important and famous people and with Twitter’s advertisers and partners. The verification process was open to the public for a short time in beta testing, but it is now closed. “In the meantime, we’re still verifying some trusted sources, such as our advertisers and partners. If you’re one of our partners or advertisers, please follow up with your account manager for details.” It says on their blog. Obviously Fox news is a verified tweeter, so what about trusting the news?

And there’s the aspect of commerce using Twitter. “Promoted tweets” are ones that are paid for by the advertiser. Twitter handles 50 million tweets a day and Promoted Tweets are twitter advertising platform. In Apr. 2010 Twitter.com rolled out a system where ads can appear at the top of some Twitter.com search results pages. They are labeled as “Promoted “and retain all the other functions of a tweet. Twitter.com has expand it to Promoted Accounts, in which people and brands are buying their way onto your “who to follow” list.

It seems that while some larger companies are still trying to figure out social media, there are those who already have. Here are some, that experts agree, who excel in using Twitter.

Starbucks – 1.5 million followers and is the most socially engaged. It ranks on top of fast customer interaction. It’s about the relationships with the customer, they say, not marketing. Which is a good marketing slogan in itself. Starbucks hosts polls, contests and shares photos and videos.

Southwest Airlines – Tries to replicating the casual atmosphere on their flights into their tweets. The only company that knows how to make someone LUV the company (LUV is the Love Field in Dallas, the headquarters of the company).
New York Times – This news organization broadcasts the news in 140 characters. It has subchannels for specific interests and reaches 2.4 million readers.
JetBlue – After their nightmare in 2007 (“a day on the tarmac”) JetBlue is keeping constant communication with its followers (1.6 million). It uses tweets to broadcast special deals to their 50,000 most loyal customers. They have 14 people tweeting for the account; assisting, apologizing and solving problems.
Zappos – The online retailer keeps in touch with its customers, encouraging anybody, from the CEO to the newest employee to join the party.
Cisco Systems – The company shows how well business to business can do on twitter. They ask and answer questions.
Bergdorf Goodman – They tweet about New York, fashion and style, engaging their customers in conversations and showing them things the followers would be interested in.
Whole Foods Market – They use Twitter to go deep in their customers’ needs and test new concepts. They extend the discussion to the philosophy behind their business.
Dell – Getting their inventory and older equipment out the door fast, Dell is using Twitter. It is a fast grapevine that broadcasts the news. The sales are $3 million a year using this method.
Home depot – It goes beyond product and store questions to help in many home improvement projects.

A great example of how I have seen twitter impact communication and win business can be seen in these two previous articles:

[youtube=http://www.youtube.com/watch?v=CzyD-cTRoAA]

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Lujure: A Fundamental Shift in Facebook Marketing for Small Business

July 15, 2011 by Basil Puglisi Leave a Comment

Lujure’s Assembly Line represents the most profound shift in advertising and marketing that one hopes to continue to see in social media. The power of Facebook cannot be ignored; it represents a marketing tool that has changed the way that we do business and is the pinnacle representation of web 2.0.

It is with great conflict that I prepare this article.

It is not easy to balance the role of entrepreneur and founder of a nonprofit, at least not in a case like this. You see, the entrepreneur loves having been on the ground floor getting insight to one of the most profound business and social tools to ever hit facebook, the opportunity for profit is endless…

However, the conflict comes to an imbalance once I think about the legacy I wish to leave in social media, business and my desire to make a difference. This article displays my commitment to the mission statement of DBMEi.

Like everything else in this publication, I share it with the hope that it finds its way into the hands of others who can use it to better not just their own lives and business, but that of others as well. – Basil C. Puglisi

Web 1.0 was ‘here I am, come to me’. Web 3.0 hopes to be ‘bring your “whatever” with you anywhere at any time’ and I believe that history will show that both pale in comparison to web 2.0’s ability to bring a product, concept, message and dream into the crowd.

The most profound part of web 2.0 is still lost on most and for those that do get it, Lujure is tearing down the barriers that once prevented great ideas, products and causes from reaching the world.

Erik Qualman used the term “World of Mouth” when talking about the Social Media Revolution, and while I believe his claim that social media was “here” may have been mostly accurate, it is only with the help of companies like Lujure that one can truly understand the power of social media.

While there will always be a place for those that master an art or develop a skill for advertising and marketing, technology like Lujure’s Assembly Line is empowering novices into professionals.

While it is now supported by many professionals that social media is an important tool in business, it was still plagued with the class system. While marketers, designers and coders still have an advantage, for some, Lujure just made the gap a whole lot smaller.

Lujure’s product is a drag-and-drop application that allows novice business owners to prepare a custom facebook tab for their business pages.

With little more than the average smart phone, a young entrepreneur can take their idea, concept, or belief and share it with the world. Advances in cell phone technology provided the hardware and social media provided the stage, along with an endless supply of leads. The missing keystone for most was the ability to present professionally and convert leads to sales, supporters, voters, etc… Lujure has done just that.

It is not just the product that has been impressive, Nathan Latka, a co-founder and CEO shows the type of commitment to innovation and quality that resembles the impact that Steve Jobs had for Apple. I noticed this the first time at the Likeable Conference during Internet Week and found it reinforced in a recent Facebook wall post:

“It really comes down to business owners staying focused on giving value to their communities. Master this and everything else falls in place. Cheers!” Nathan Latka to Basil Puglisi July 14 1:33AM.

Nathan’s selflessness is exemplified where in private communications he takes the time to share:

I couldn’t have done this without my incredibly bright co-founders, Josh Gunter and Brian Putt.

I was fortunate to get some (off the record) insight from Nathan Latka as to his ambitions for Lujure and I see promise for the future of this company and its products. If Lujure remains a service solution based company it should innovate with the world even if Facebook does not.

Lujure draws upon the best that Social Media has to offer, enabling facebook pages as viral marketing tools to connect via LinkedIn, Google+, Twitter, YouTube and more. It also offers ecommerce tools to help navigate successful conversions.

What makes Lujure’s Assembly Line platform so impressive is the ease with which the average person can use it. While I support the argument that designers, marketers, and coders are still an advantage, Lujure has given the playing field a big tilt back towards center for entrepreneurs and small business owners lacking these skills.

This product is and will continue to be a key part of how I help businesses, organizations, and political candidates reach and share with their communities and the world. I believe that Lujure has captured the very essence of the “World of Mouth” concept that makes the social media revolution a reality. Lujure made room at the table for anyone with the inspiration and courage to create on their own.

To Nathan and his team, congrats on making small business owners your priority and building a business and platform around solutions, not just a trend.

To those who have a cause, dream, believed or created something but didn’t know how, or could not afford to spread the word to the world… meet Lujure!

[youtube=http://www.youtube.com/watch?v=OHwUih6dLCk]

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5 Top-Notch Marketing Conferences

July 5, 2011 by Basil Puglisi Leave a Comment

A great marketing conference will offer one-of-a-kind perspectives on trending insider information in traditional and digital marketing. Speakers will help to lead and enhance expert learning sessions for a great full-bodied conference program that should focus on marketing strategies, business and consumer relations management, and other vital elements of your company’s marketing campaigns that is carried on, offline.

Marketing Conferences 2011

There are quite a few marketing conferences that can benefit anyone from the smallest business owner to a well-known public brand.

Contagious: The Science of Word-of-Mouth Marketing Conference is held on June 30^th, 2011 in NY, New York. This unique marketing conference provides industry expertise about findings into what really influences consumer decisions and how to use the old fashioned method of word-of-mouth advertising to build a larger audience.
The PRSA 2011 will be held in Orlando, Florida on Sunday October 16^th. This conference with the intriguing title of Bringing Sexy Back to Marketing is focused on show-and-tell presentations that are loaded with real case study information on maintaining great offline marketing campaigns as well as integrating online and offline efforts for greater possibilities.
The American Management Association produces many conferences and seminars all around the U.S. regularly. One of their most vital seminars is the Fundamentals of Marketing: Your Action Plan for Success course. This course takes those new to marketing and gives them a thorough overview of exactly what they need to know, the most basic fundamentals behind successful marketing campaigns. Important marketing skill development begins here. Since these are covered in cities in the U.S. at various times it is best to check there schedule for this program.
The Direct Marketing Conference is held October 1st through 6th in 2011 at the Boston Convention and Exhibition Center in Boston, Massachusetts. This global event focuses on learning how to effectively develop successfully integrated marketing campaigns. Increasing the understanding of how to leverage data and other attributions. Networking with many peers from over 50+ countries can be quite an experience for any visiting this conference.
The International Professional Communications Conference is an incredibly beneficial tool to any offline marketing campaign. This yearly conference held on the University of Cincinnati campus October 17^th through October 19^th can be an imperative element in training your entire marketing department on how to communicate effectively, and proactively with your possible consumers.

Over 90% of retail sales and word-of-mouth referrals still happen offline. It may be a dire mistake to put all of your marketing eggs into one digital basket with statistics like this still lingering around.

More than 93 percent of retail sales and 90 percent of word-of-mouth referrals happen offline. Yet, brands seem obsessed with using the latest and greatest social media tools to build customer loyalty. It is time to bring sexy back to word-of-mouth marketing and implement communications plans that fully engage customers, both online and offline.

Experience a show-and-tell presentation loaded with case studies and actionable best practice advice on how to engage and encourage customers to tell others about the brands they find talk-able.
Uncover the importance of investing in a strategy that engages employees and customers first, before you think about your technology plan.
Learn the importance of integrating online and offline programs, and tips for implementing both.

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Why Online Videos are Important to Your Business?

July 1, 2011 by Basil Puglisi Leave a Comment

Videos are increasingly attracting huge audiences online. People love to share online video content, especially young people. They post them on social networking sites or spread them through e mails. Marketing people say that if you are not using video in your marketing campaign, you might soon be behind the crowd.

Why is that?

Think about this simple fact: 1 minute of video equals 1.8 million words, as demonstrated by Dr. James McQuivey of Forester Research. The amount of information contained in one single frame can take 3 pages to describe. The mood, the colors, the message is seen immediately. It is a known fact that people engage more when they watch a video and tend to stay watching it. They are also happy to pass it along.

Since e commerce has become so impersonal, a video that shows the business owner, the business itself and the products makes it more personal and human. There is now a face behind the business. The choice of music in the background makes the experience fun and uplifting, retaining the audience.

How big will online video be in a marketing campaign? It will be huge the experts say. Statistics done by Cisco.com and Invodo.com reveals some amazing facts:

In their estimation video will be about 90% of all internet traffic in 2013.
64% of retail site visitors who view video stay two minutes longer in average compared to a site that does not contain video. In the e commerce world, the longer a visitor stays on the site, the greater the chances of him turning into a buyer.
Between January 2010 and January 2011 viewing time of videos grew by an amazing 44.5%.
Video in e mail marketing has been shown to increase click through by 96%!
With the right optimization, video increases the chances of a front-page Google search result by 53 times.
Internet retailers report that visitors who view product videos are 85% more likely to buy the product than visitors who do not look at videos.

With these kinds of numbers, no wonder many experts turn to video in an attempt to get to the first page of the search engines.

Studies reveal the need for engagement from the viewers, and videos provide this kind of engagement. Just like comments and reviews on product pages, YouTube looks at the number of comments to a video when it decides which video should be on their front page. It’s more than just broadcasting, videos engage audiences and sends them to your site if the video is insightful, funny, gives information, educates and talks about people – how your product can help others to be more… what they want to be.

Where do most of those videos originate? On Google, 82% of video originate from YouTube, 3% from DailyMotion, 2% from MetaCafe, 1% from Google video and 10% from other sites which support self-hosted videos.

On Bing, 38% of the videos come from YouTube, 37% from Bing, 9% from Vevo, 4% from Fox News, 3% from CNN and other news organizations. The others, about 5%, come from different sites.

Does it mean we all need to become film makers? Not necessarily. There are many ways to create sales and promotions video; telling a story (which is the most complicated), using a simple camera and following the owner around, using screen shots, animation or just captions with music in the background to explain a complicated point. The big companies have been doing so for some years now but with modern technology, cheap cameras and free software, everyone can do it too.

Videos are an Information Experience:

Here is a law firm talking about the importantce of video, almost as if the lawyer is selling the product he just bought!

[youtube=http://www.youtube.com/watch?v=9t2RmvrfV7k]

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Some of the Best Social Media Conferences

June 30, 2011 by Basil Puglisi 3 Comments

You can’t have social media without the social. Although the internet produced what we now refer to as social media, this form of networking doesn’t live solely on the world wide web. Social media and social networking can also require face time. Especially for those who want to stay ahead of the trends and those who want to be on the leading edge of the capabilities that social media allots them.

There are a large collection of varying social media events held around the world every year. In fact, there is even a designated Social Media Week that will be celebrated by social networking enthusiast and experts from all over the map. The Second Social Media Week for 2011 runs from September 19th through the 23rd in locales such as Los Angeles, Berlin, Moscow, Milan, and many more places around the globe.

Social Media Conferences

Important social media conferences occur all throughout the year.

The SXSW interactive festival was celebrated from March 9^th through the 13^th of 2011. Five days of riveting presentations performed by some of the brightest minds in social media technology such as CEO and Founder of ScrollMotion, Josh Koppel.
The Social Media Strategies Summit was held from February 8^ththrough the 10^th in San Francisco, California. This fantastic conference gave many the chance to learn from some of the top leaders in social media marketing. Representatives from Dunkin Donuts, Discovery Channel, Paypal and other big name brands were on hand to answer questions about their successful strategies. Social Media Strategies Summit or SMSS is coming to Boston Sept 20-22, 2011 and London Oct 25-27, 2011. During this 3 day summit attendee’s will learn how to best utilize and integrate the myriad social media platforms to engage customers directly at a fraction of the cost of traditional marketing. Through the intelligent use of social media marketing you can, in house, have continuous direct contact with your customers.
The 140 characters, or #140conf, 2011 conference was lauded to be the largest global gathering of those interested in how social media and the internet effected both businesses and people. Adam Ostrow, the Editor-in-Chief at Mashable, joined a long list of knowledgeable speakers at the #140c on June 15^thand 16^th.
Another area in which social media marketing is beginning to bloom and boom is in the travel industry. For this reason the Social Media Strategies for Travel conference held on March 25th and 26th of 2011 was a superb opportunity for travel industry leaders to learn how to communicate, via social media formats, with their customers.
The Search Exchange Internet Marketing Conference held on May 17^th through 19^th2011, offered a helpful variety of educational possibilities by the collaborative efforts of hundreds of entrepreneurs and business professionals who shared the most vital keynotes and discussions on social media marketing, pay-per-click advertising, web analytics, and search engine optimization.
The Content Marketing World Conference of 2011 will be held from September 6^th through September 8^th in Cleveland, Ohio. This conference has a direct goal of helping to transform your businesses marketing department into a compelling factory for storytelling. Learning techniques to help engage prospects and current customers with the best messages through formats such as mobile, email, online, social, and face-to-face interaction can assist any marketing department in becoming content marketing experts by providing them with valuable education and vital tools.
The WOMMA Summit, also known as the Word of Mouth Marketing Association, will be held from November 16^th through November 18^th, 2011 in Las Vegas, Nevada. This innovative way of marketing the oldest and most effective promotion helps attendees to understand how better to research and measure the integration of online social media with offline communications. New practices in word of mouth, coupled with social media marketing, provides the latest in trends to help give any business a great boost.
Social Media Week: Global. Social Media Week’s mission is to explore how local and regional societies, cultures, and economies are becoming more integrated & empowered through a global network of communication. The Feb 2011 was a big success and the September 19-23, 2011 is looking to be just as big. It takes place in cities around the world.
Blogworld & New Media Expo, While you might have missed NY in May 2011, the Social Media Summit for the Blogworld Expo will be in Los Angeles Nov 3-5. Topics Include: Content Creation, Distribution, Monetization, Networking and more.

One of the most vital elements of any education is the regular development and renewal of that very same education. What you may be 100% sure of today about an aspect of social media marketing, indeed, you may even be right, but that very element may have an entirely different focus depending on the whims of search engines and the ebb and flow of human communication, tomorrow. As long as you stay in tune with news and trends in any industry, you have the best chance for true success as is possible.

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Google Throws Down the Gauntlet at Facebook in Social Network Struggle

June 29, 2011 by Basil Puglisi Leave a Comment

Google’s last two shots at storming the social networks, Google Buzz and Google Wave, met an early, and not entirely unexpected, demise. However, +1 may contain a few vital elements that make it far less likely to go unnoticed.

Custom Filtering

Being able to filter your contacts into groups and determine who can and cannot see your specific +1 preferences provides users with a bit more privacy than a Facebook ‘Like’ since Facebook currently only offers very basic privacy options, Friends or Everyone.

Huddles and Hangouts

Group instant messaging and multi-users video conferencing could make Google quite the competitor in more than just the social network industry. Users who have long bemoaned some of Skype’s capabilities, or lack of, may find themselves fans of Google Hangouts soon. Huddle can also be used on mobile devices via an app for the Android platform.

Google +1 Limited

The current version of the Google +1 system has only been released to a limited number of users but Google reps have stated that it hopes to make the entire scale of social network options available to the millions of consumers who use many of their other features every day.

Google denies that plus is a competitor with Facebook and emphasizes in so many words that they are not ‘out to get’ Zuckerberg’s social network, but rather focusing on what their users need to ease any element of their digital requirements, one of which has definitely become social networking.

Transparency & Social Media

June 27, 2011 by Basil Puglisi Leave a Comment

Embracing social media 100% may be the best investment, you as a business owner, can make for your company and brand. However, businesses already renowned in the social media world, can also be considered pioneers of this method of advertising and marketing.

Although many have heard of the benefits, fear of possible damage may have kept them at bay long enough that they are just now dipping a toe in the proverbial social media pool. Some of these businesses may be ultimately considered about the meaning behind the transparency of social media as well as the implementation of.

Social media marketers speak about social media transparency and the importance of being open, authentic, and honest about their company’s brands or opportunities. However, keeping in mind that it is all about the people, and little of the product, that is the most important element of maintaining a balance in social media transparency.

What is Social Media Transparency?

Commonly, this phrase is used in reference with news media to inform the public why and how the business gathers information from a variety of sources. This is really no different than providing the name of which reliable source told you what. We already regularly do this in our daily rumor mills. The discussion of odd or unusual details may illicit a “who told you that?” Social media transparency only makes this a proactive measure. “This is what I heard, and here are the reliable sources that support that notion.”

As a business, sometimes your only role is to provide those details, the who as important as the why, and for many companies, being a reliable source of sources is just as important to their visibility. Regardless of the stepping stones of sources, the point is to lend credibility to your message, and build trust with your consumers.

As an individual we check-in and tweet with data, photos and more, so if we are transparent, we expect business to do the same right?

Transparency in Digital Media

When considering this element in relation to social media and most certainly when it comes to covering or reviewing products, or social business blogging, the main focus is to be open and honest in all elements of what you share. Are you doing a review for the new iPad? Share right away with your viewers that you received an iPad to research and blog about their product. As long as it breaches no contract, it is also good to share if you may not have received a free device to do your review, but that your review was paid or sponsored by another source.

It can also be used as a simple means of saying “Hey, I heard about this idea from a post at www.referencedsource.com and thought I’d share my opinion, thoughts, or review of this idea.” Not only is this the transparency that should be focused on, it is also good netiquette. It is the acknowledgement that while your post or blog is not created by a specific expert in a field, it is based on one, and here is the person who wrote the material that inspired your own.

If your business or brand is highly followed on Twitter for a specific reason. Perhaps because you are the go-to company who helps to determine the safest toys for children. Advertising a toy as ‘safe’ because you were paid to do so, without sharing that you were paid to do so, is not only misleading, but can be the beginning of the end of your brand and every consumer who values its sources.

Can You Trust Me?

Although not all reasons behind transparency can present such dire consequences as the reference to children’s toys, the lack of transparency can indeed cause a shining company to fail simply due to lack of disclosure.

Social media is no doubt, a double-edged sword. The same format that can make your company’s brand a vital one, can also hammer away at it until transparency transforms into invisibility.

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