@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

Basil Puglisi's Brand Blog #AIassisted

Digital Visibility: The Local Search Snapshot

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As a business owner, you know you must have a presence on the World Wide Web to be considered a legitimate business. There are thousands of digital touch points out there, and knowing how you or your business appears to the world is almost as important as being there in the first place.

If you are serious about your visibility, leaving it to chance and luck is not good enough anymore. Sure, Google will do some of the work, categorizing it, linking it, but there is so much more to the World Wide Web than just Google, as big as it may be.

The first step is to make sure you appear in the right places and appear with the correct information. Some companies on the web will help you do just that.

GetListed.org

GetListed.org, in existence since January 2009, serves as a resource for small business owners to find out how they are listed. Their goal is “to help small businesses claim and enhance their listings at major search engines”. They provide a clear picture of how effectively you are using the free resources available today. You might be able to compare it to your competitors as well.

The company has created a resource center which includes articles and tips about internet visibility. They accumulated listings of many SEO experts in different areas and will direct you to the right people.

In this one place you can check, for free, how you are visible to the world, learn about other places and other listings you might want to appear on, and participate in seminars held from time to time in different cities around the United States to help business owners learn about SEO and search engine ranking, in a face to face manner.

GetListed.org operated only in the US until Jan. 2010 when the company started beta testing in the UK as well.

AmIvisible.org

AmIvisible.org is another company which offers their services for free. By goin g to their website you can find how visible is your service or company to potential customers and compare that information with that of your competitors in your area.

AmIvisible.org covers millions of pages on search engines, yellow pages directories and local searches, and provides analysis of your business’s online visibility.

The service is fairly new and is in beta testing in several US cities. It will expand to the whole nation soon.

UBL.org

Universal Business Listing (UBL) strives to be a central collection and distribution point for all your business information online. A one-stop location for complete and accurate listing information.

UBL.org offers more than the sites mentioned above; it will list your business, monitor your presence, provide visibility reports and enhance your profile. They are not only aggregating information, they are actively doing things to change it for the better.

They have packages from $75 as an essential payment, which includes checking listings and monitoring your presence, to $599 which includes all the rest. They have an annual renewal fee of $59, regardless of the program.

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What Mobile Apps Can Do for Small Business

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Mobile Applications have rushed to the forefront of technology and further advancements with the increased usage of net enhanced mobile devices like the iPhone. Breaking beyond the traditional uses for phone and text messaging capabilities, mobile apps have been brought from playroom to boardroom.

Mobile App Statistics

Did you know that 38% of small businesses reporting view mobile apps as an essential aspect of their operations? A recent survey conducted by AT&T defined a few of the most recent statistics on mobile apps and small business. Around 72%, defined by companies that have anywhere from two to fifty employees, have reported that they use some form of mobile applications for their daily operations.

This poll of 2,246 small business owners is likely a great example of the average mobile app demographics for small business owners in the USA.

Most Popular Small Business Apps

The study showed that mapping and GPS tools topped the list of the most popular services utilized by the reporting small businesses at 49%. Other important statistics show:

  • One in four small businesses use social media marketing or document management apps
  • 24% use location-based services
  • 23% use time management apps
  • 22% use travel and expense tracking applications
  • 20% use mobile credit card payment services

When queried as to the chief factor making mobile apps desirable to companies was their time-saving benefits. Even more beneficial was the discovery that the smaller a business, the more likely it is to seek out methods for time saving with mobile and therefore far more convenient applications.

With business apps continually improving, this seems to be in turn, fueling the increase of usage of mobile devices, and therefore mobile applications, by small business owners.

Case Study

Mobile App Photo Sharing with Zurfer

A case study conducted by Mor Naaman, Rahul Nair and Vlad Kaplun of Berkley California, using a high end mobile phone application for photo browsing may give more in-depth clues to how quickly mobile applications are becoming more of a requirement than an option for business owners.

With Zurfer sent to over 500 possible users, only nine of those users participated in the extensive user research. Some of the first statistics noted were those that showed how many users preferred entertainment driven mobile applications as opposed to utilities and working tools.

Nielsen Study

With a recent Nielsen Study reflecting that SmartPhones now cover up to 28% of the U.S. cell phone market, increased usage of mobile applications are an understandable side effect. With studies further showing that the greater part of SmartPhone owners are under thirty-five as well as finding a larger diversity among Hispanic users than may have been expected, this also most certainly opens up some new possibilities for those small businesses that are in tune with mobile application development as well as usage.

Who Are the Main Users?

Perhaps most unsurprisingly, the mobile user market tends to be dominated by younger males with relatively elevated educations and more affluent connections in comparison to the rest of the population. Although studies showed that some users have a disproportionate amount of apps on their phone, the average number claimed a median of ten.

Although apps are not quite as popular yet as photo taking at 76% and text messaging at 71%, the stats provided are still considerable since Apple’s app store didn’t even open until July of 2008.

Overall, considering that there was no app culture whatsoever until around three years ago, most all of these statistics can be most assuredly proof of impressive tech-adoption methods of mobile device users.

The Real Results?

In the end, the case study on Zurfer may have actually proven to supply more much realistic results, as with the reports flooding into Nielsen continuing to show that Game apps are indeed the most highly sought, bought and utilized mobile applications at an average of 60% of monthly downloads, followed by news and weather apps holding around 52% of monthly downloads, social media applications are still listed at number four with a somewhat surprising 47% of downloads monthly.

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EmpireAvenue: Social Networking or Social Training?

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EmpireAvenue is classified as a social network service site which is quite an understatement. Launched in July of 2010, this site resembles a stock marketing simulation game. Users are allowed to buy and sell shares of other users and their websites.

Alexa’s global ranking for EmpireAvenue is #15,209. Currrently statistics show that a disproportionate amount of users are childless, lower-income men under age 45 who do most of their browsing from work. The site is most popular in the U.S. as well as in Norway where it ranks at #705 with Alexa.

One more site with Facebook sign-in integration, getting logged on to begin using EmpireAvenue takes only a matter of moments.  Once in, fill in your profile detail, link up your other social media accounts and you are ready to begin trading.

Playing the “Game”

Highly customizable, EmpireAvenue allows users to set their interest, which in essence, are the same keywords and phrases you have used on your other social media sites to attract like-minded users. Once you have those set you will likely begin to see others buy shares of you.

Each player has their own portfolio in this created virtual economy. Users can increase their virtual worth by participating in the game as well as by building networking relationships with other users, as well as by interaction on integrated social media sites.

As you move along and buy shares of others, you will also see a ticker just like the NYSE bar that floats near the top of your screen. You can easily keep up with your shares of other users and their progress. The money on this system is referred to as Eaves, and although you begin with plenty, around 7 to 9k depending on how many social medias you integrate, you can also earn them or purchase them when they run low.

What Can This Do For Your Small Business?

The quick answer is that it is truly a gamers world, even those who have not spent years of their childhood immersed in anything and everything video game, have quickly flocked to massive social media games such as those found on Facebook. Since its beginning rankings show this site has steadily climbed in user numbers and participants.

A large part of personal branding requires consumers to get familiar with your product, service and you. Interacting with prospective clients or buyers in this manner can certainly increase your web presence, as well as increasing other users trust in you and your products or services.

Once your EmpireAvenue account begins to become more profitable this too can reflect on how driven you are as a business owner to succeed. In addition to that note, once your own account begins to gain recognition, you may have broken through the social media world as a serious competitor.

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Facebook Questions Re-Launch

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Earlier this week Facebook re-launched a previously tested aspect of social networking known as Questions. Questions, although similar to the idea of Yahoo answers actually provides quite a bit more personalized Q & A experiences.

Users can simply head to Facebook Questions and opt in if the account isn’t already enabled. Head to Facebook questions and check out the format. Set like polling questions and answers you should be able to immediately see any questions that any of your friends have posted, or replied to.

Although the last version allowed users to reach out to friends and strangers on Facebook, the new release goes completely against that original grain. This time the design is more geared towards targeting Facebook friends to get their questions answered. Those who have used the new format already can definitely attest to the fact that this system is what makes the Facebook Q & A stand apart from other available services.

Many random users were given beta access to Facebook Questions a year ago, so those same users are the first to gain access to the upgrade, however, once a friend post an answer to one of your questions, or one viewable on your wall, they too will receive an invitation to join the Q & A option.

Like Life

Like life when a question needs to be answered, most often an individual will seek out those who they feel may have a bit of knowledge in that area. Most do this because they feel their chances of getting a question answered on a topic obscure to them, will be much easier if they head to an expert. Even then, we hope if our knowledgeable friend cannot answer it, they will be knowledgeable enough to know someone who can. This is the manner in which the newest Questions upgrade intends to function.

Of course, the new version is also created to take full advantage of the viral nature of mass social networking by allowing users to easily share their own questions, or answers, with their full social graph. This system of take a question, answer it, or pass it on, may very well be far more likely to garner the results Facebook developers were looking for in the first release.

Says Product Manager Adrian Graham, users have many formats where they can go to ask perfect strangers for the answers to their questions, but Facebook Questions may be the first format where users can quickly go, if they aren’t there already, to a format that allows them to ask those questions of their friends.

[youtube=http://www.youtube.com/watch?v=wfPA15Ur8do]

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New Media Press: Paper.li a Social Media Tool

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Do you get a bit intimidated by data mining or researching through your Twitter or Facebook accounts as they scroll by at light-speed? If you are like many business owners, large and small, you have likely been just as torn as others who know that their social media sites are littered with incredible information, free tools and professionals offering free advice that could mean the difference in a crash-and-burn or soaring to the top, but approaching them may be a different story.

The Good with the Bad

The great part is that if you have this problem, you likely have plenty of friends and followers which was the ultimate goal in the first place. However, reaching those friend or follower goal numbers will also mean that your visits to check on your preferred topics and URLs will take longer each time.

Then there was Paper.li.

SmallRivers, Big Currents

A private startup that was incorporated in Switzerland, SmallRivers was co-founded by Iskander Pols, and Edouard Lambelet. They wanted to devise a method to help cultivate what users want out of their social medias that they have built on for their businesses. One of many ventures between this dynamic duo, Paper.li has become their main focus in recent months which is becoming very obvious with its increasing Alexa rankings.

Survey Says!

Paper.li’s current global ranking is at #808 while about 35% of its viewers are U.S. based where it has achieved a ranking of #508. It is also very popular in the United Kingdom where it is currently ranked at #307. Statistics show that it is used most widely by white, educated females between the ages of 25 and 55 who browse from both home and work. Average annual incomes for these viewers averages $30k USD.

Small Business Benefits

Whether you are marketing a product, service or even yourself, you can always use any tool that helps to organize the information you need. In fact, there is an entire industry built on and successfully creating expensive tools for this exact function.

Whether used alone or even in conjunction with other helpful Twitter tools, Paper.li will help you to take any specific interest or niche, and create an easy to manage and read newspaper out of the chosen keywords or hash tags you have designated.

  • This can greatly reduce cost spent on data mining for the social media aspect of your marketing campaign by providing you with the most relevant return for your set keys and phrases.
  • It can help to build social media relationships with those you pull content from.
  • You can gain consistently valuable information about topics relevant to your small business.
  • You can implement Paper.li fully into your content marketing campaigns.

Who Uses Paper.li?

Many personal marketers and small business owners have begun to implement Paper.li as part of their SMM campaigns. One such company, SBA, a financial service, has begun to utilize it to market in the areas it specializes in as well as to branch out to other markets that other Paper.li users share with them.

They currently use them to span wide markets in the Financing and Accounting of:

  • Jewelry
  • Sports
  • Fashion
  • Marketing
  • Public Relations
  • Small Business
  • Restaurants
  • Pro Job Listings

And these are just a select few of the niches as they plan to continue to add more.

Why Not Paper.Li?

Since most wise business owners know that achieving a balance in advertising and satisfying the bottom line lies with great time management, organization and social interaction, it seems almost irresponsible to not use Paper.li to cultivate the lucrative aspects of your social media websites.

[youtube=http://www.youtube.com/watch?v=_dcByDEzegw]

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Social Media & Brand Monitoring: Collective Intellect

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Collective Intellect, a company out of Bolder Colorado, has been around since 2005. They provide software and services to help businesses monitor and analyze real time marketing intelligence agregated from a broad spectrum of web and social media platforms.

Similar to other companies (Radian6 and SM2 to name only 2) who provide software to monitor brand visibility and statistics on popularity and campaigns, their software searches the web, blogs, microblogging, images, and many social media sites for keywords related to your business.

Refining that search, they claim, is their advantage over the competition. Their solution addresses the inaccuracy and bluntness of keyword search and the abundance of results that have very little to do with your business.

Since all the vetting is done by machines (logarithms), those mistakes are bound to happen and clutter or skew the results you will be getting. Collective Intellect has developed a system that searches the web not only by keywords but by the semantic connection between words. Latent semantic Analysis (LSA) exposes latent contextual meaning within a large text.

They offer these programs plus professional advice for prices up to $1,000 a month. Here are some of their offerings:

  • CI:Insight – Tells you where you are as a digital brand. Using semantic search and analytics their software will tell you where you are on the “social maturity curve”, as they call it. You can review each phase and decide which tools and methods can help you achieve your goals. The software will automate the results to see the consumer consideration and preference, sentiments, demographics, and influencer’s profiles.
  • CI:Listen – Social monitoring – tracking online conversations about your brand.
  • CI:Learn and CI:Listen – Social Presence. Measure your market before and after a launch, take actions in real time, and improve your visibility.
  • CI:View – Social Research –analysis that is specially configured to your needs for more effective social engagement. It is set to be repeatable, and direct feeds are integrated into the dashboard.
  • Social CRM & Targeting – strategic guidance, professional services. 
  • Social BPM  Engagement  – intersection between process automation and social networking

Their customers include PepsiCo, Western Union, CBS, iVillage, Viacom, Dole Food Group and Verizon Wireless, among many others.

The past 3 year growth of the company stands at 1505%. With 40 employees the company’s 2009 revenues were $2.7 million.

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Google Search goes social with +1

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While Google may cover around thirteen percent of US display in online advertising marketing, Facebook may garner around twenty-two percent. Not surprisingly, it seems like Google has decided they actually do like the way Facebook allows users to share their interest, recommendations and ideas. So they have now added their own method of ‘liking’ or upvoting favored websites and other content. This method for helping to endorse chosen content and search results gives Googlers just one more way to endorse the products and services they enjoy.

Along with the recent algorithm change, Google execs say this is just one more way that they are heading off the pass between low-quality and irrelevant search engines results to see that their search engine queries cultivate the most useful and helpful websites that pertain to a users search results, and as quickly as possible. 

The Google Experiment

Testing out this new method for yourself is incredibly easy. Just make sure you are logged into your Google account and head to their experimental search page. Select Join this Experiment, and it is on.  If you are already participating in a Google experiment you will need to select the leave option on the current one to join the +1 experience. Now head to Google search and type in a search query. Once your search results appear, next to the title of the page will be a small, mostly blue edged box with a faint +1. Once clicked, the box will now display as solid blue and a text display just under the title will now show that you publicly +1’d a site.

Now those in your Google network only will also be able to see the sites that you have shown your +1 interest in. Additionally, if your friends have been there before you, and +1’d the same link, this will show up as well. Your Google account profile will also save a list of any site you +1 to your account details. For those who utilize their Google and Gmail accounts regularly, this could be a quite helpful tool for saving any site they may have a particular affinity for.

Pros and Cons of Up-Voting

Although for now, the results of +1’s will only be displayed publicly to those in your network, as well as a select random few public +1 voters, it may also be likely that if results from the experiment are positive, a global public will probably be next in their sights.

It is yet to be seen if having ‘friends in high places’ or highly reputable +1’s will make any difference, but it seems highly likely that if Google Labs does take this experiment to the global public, that having top-notch and highly reputable +1 friends could certainly make a huge difference in a web sites own popularity.

With the internet commerce of all types having such a large crowd of competitors this could certainly prove helpful on the local fronts rather quickly. Search engine queries for local businesses will, of course, display far fewer results then queries on a statewide, national or global scale. With far fewer competitors, favored local businesses will likely be quickly noticeable.

While up-voting may in fact give smaller businesses a shot at more public recognition, it may also leave another slot open for SEO tricksters and black-hat marketers to once again send to the top of the +1 pile those with enough resources and techniques to gain those +’s in perhaps not so organic manners.

Google Goes Social

Although quite an attempt was made at sending Google openly into the social media world with the inception of their Google Buzz system, it has had seemingly little effect or impact in the social media marketing world.

Google does plan to integrate their +1 system with Twitter as well, which will add another huge aspect of socially marketing and bookmarking to a users basic browser search results.

[youtube=http://www.youtube.com/watch?v=OAyUNI3_V2c]

Immediate Impact

Although Google has used social media interactions for years in its search engine displayed results, they seem to have definitely monitored and watched for important signals and statistics to give their regular users the ability to help promote more product-centric marketing.

By 4:00pm yesterday, even though shares had fallen by 2% this year, Google had risen by 11 cents to $581.84 per share on the Nasdaq.

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Social Brand Visibility: UStream

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UStream is a unique platform that consist of networks that include a wide diversity of channels that are open source options for live video streaming. Brad Hunstable and John Ham co-founded UStream while attending West Point, a renowned US Military Academy. Both of the co-founders had long been inspired by technology and received degrees in the engineering fields, however, it may have been their stints in the armed services that had a heavier inspiration for creating a source of live video communications.

With so many friends deployed to Iraq and time very limited in the war zones, an idea like UStream seemed the perfect solution for allowing soldiers to communicate with their families in real time and whenever they were capable.

Getting Started on UStream

Since UStream accounts are free there are some definite possibilities for any users with interest in live video casting. Simply head to the sign-up page and create your own account. Remember to try to utilize your keyword in your user name if at all possible.

Once you have a personal account it is only a matter of creating your own show or channel. You can create your own channel in just minutes as it only requires a quick trip to the dashboard, one-click create a show option and your channel is up, running and viewable by anyone.

Although users can create a snap channel and dive right in, it is also important to those who want to utilize UStream for marketing purposes to take the time to fill in the details. The easiest way to get the most coverage is to enter the correct tags, choose the closest category to your content and uploading a relevant photo.

You also have the opportunity to enter a short description of your newly created show or channel. The information you put here may be the most important as it is what will offer the most inclusive short description of your channel content possible.

Who Uses UStream?

Everyone from rock stardom to political conventions have been covered by UStream. Even big name radio stations such as Air America and Fox News Radio uses UStream to broadcast live streaming video casts which provides an enjoyable and free alternative to straight radio. Even CBS has their own live news breaking feed regularly on UStream.

UStream isn’t limited to politicians by any means and many famous young people are bringing attention to this format originally created with the best intentions at heart. To promote and connect with their fans users also include:

  • Ashton Kutcher
  • Snoop Dogg
  • Miley Cyrus
  • Perez Hilton

And many more celebrities from the A to Z list. UStream can go a long way for those celebrities that have not quite achieved public status. UStream can provide prospective consumers with a teaser of their music or live video shows. Even better yet, live events such as this RV show can be broadcast to those who may have great interest in the product, but no means to attend the event physically.

Recently, UStream was used during Social Media Week 2011 at the Social Media Camp hosted by the Roger Smith Hotel in New York. This event broadcasted live in two rooms as presenters covered various topics related to Social Media.

Statistically, common usage shows that there are only 438 sites with a better quarterly global Alexa traffic ranking than UStream. However, with much popularity in Japan, it is estimated that 33% of its visitors originate from there which has landed it a traffic ranking of 62 for their country. Although UStream began a slow but steady climb on daily traffic and page use in late 2009, numbers for the last thirty days show a 103% in user visits. 

Although obviously very popular in Japan, its average user tends to be moderately college educated and childless Hispanic males, with an age range of 18 to 34, who browse mostly from home.

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Business Media Solutions: SlideShare

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Slideshare may be another aspect of online commerce and marketing that may sound like one of the little guys, for now. However, this site offers large varieties of business media solutions in the forms of documents, slide show presentations and even downloadable pdf files. Professionals from many niches upload their business content, while other viewers breeze through and comment on the uploaded media.

Features of SlideShare

  • Members can have their content uploaded to the site and embed their own personal website or blog
  • Content can also be shared privately
  • Can be used as an effective marketing tool in helping to promote or advertise an event

 Additionally, SlideShare openly promotes users getting together to create their own groups so that they can interact with people who share the same niche interest as them.

Advantages of SlideShare Coverage

The single most important aspect and advantage of utilizing SlideShare is that every piece of media uploaded to the site can be viewed by their over 70 million viewers per month.

Users can niche network by creating or joining existing groups. This can help increase contacts, and therefore opportunities.

While being a part of a group can have many networking and marketing benefits, SlideShare user groups can also collectively modify and even enhance current online content.

SlideShare Media Creation Tips

Keeping a few helpful marketing tips in mind when creating content that you plan to upload to Slideshare can be imperative to having a successful business media marketing campaign.

Go Visual

Use a lot more visual markers and easy to understand symbolism as opposed to more text. Plain and simple, human beings prefer to be visually engaged if the other option is mounds of jumbled text.

Keep it Short

Try to get to the point of your content quickly. Rambling discourse and biased opinions are unlikely to garner increasing views or ‘word of mouth’ consumers.

Precision Tagging

At the end of each upload users are given the opportunity to choose their content descriptions as well as adding their tags, or keywords. Use keyword tools such as Google’s keyword tool to find the best keywords to describe your content or product.

Call to Action

If your content is one of your marketing tools you will definitely want to supply a ‘call-to-action’ at the end of each presentation. A link to click or short advertisement for your product is sufficient. Badgering your viewers with constant self-serving links is not nessecary.

Who Uses SlideShare?

There are a lot of larger corporations who have social strategist users on SlideShare to help increase awareness and promote their products or services.

A Sears representative, Vanina Delobelle, has uploaded a highly viewed and rated presentation on social strategies. With over 120 thousand views, Vanina certainly achieved a great marketing feat for any level of personal or corporate users.

Niall Cook of H & K has also been a regular contributor since 2006.

Alexa tells a detailed story of SlideShare user statistics. Global Alexa traffic ranking shows SlideShare at 264 with a U.S. ranking of 408. However popular it is in the United States, it is even more commonly used in Mexico. Overall site user statistics show that it holds more appeal for childless Hispanic females with postgraduate educations than any other group, with the age range of most users being from 25 to 44. They view as much from work as they do from home.

There is no doubt that SlideShare has huge marketing value for those who have the knowledge, or quick ideas on strategies that can be shared to garner attention and awareness of their particular products and services.

Here is an example of a Power Point Presentation done by Basil Puglisi on Search Engine Optimization Basics : SEO101

[slideshare id=7181167&doc=seo101-110307150053-phpapp01]

[slideshare id=7447762&doc=hubspotmarketingtransformationfinal-110330085430-phpapp02]

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