@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

Visibility Marketing

Loopt: A Social Location Tool

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Let’s say you step out of class or a business meeting or a long day at work, and you wonder; where are my friends right now and what are they up to? What fun activity am I missing?

Loopt, a mobile application, helps you see a clear picture of your social circle, without making a round of calls or texts. This virtual social application is meant to be a facilitator of the real social world.

Founded in 2005 and launched in 2008 as an iPhone app, Loopt is growing and incorporating other social media platforms. In January 2011 the site came up with a 4.0 update that changed the look, added new features and is applicable on all smart phones. At the moment, Loopt has more than 4 million users and have partnerships with Google Maps, Facebook Places and Twitter, among others.

Their application lets you see at a glance and in real time where your friends are hanging out. It will show you who is at a nearby place and wants company. It will show you where is this new place everyone is talking about and who’s there. You can text your friends and get a map how to get there.

Another service they provide are recommendations to places you have never been before. If you are on a business trip, in a new city, wouldn’t you want to get first hand recommendations about places to eat or hang out? Again, you might meet a tall dark stranger who is on your network of virtual friends.

In the latest update, out in April 2011, you can get at-a-glance recommendations about a place. Let’s face it, say the makers of Loopt. Most of the remarks are either very good – people loved it enough to write about it, or very bad – they were really unhappy with something. Who has the time to go through all those posts? Their Loopt Q, lets you see it in a graph form. Good reviews vs. bad ones. You don’t have to stand outside a restaurant for half an hour and read all the posts. This service is now available only in San Francisco, with a plan to roll it soon to other cities as well.

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Online Ad Spending Expected to Increase

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The online advertising industry hit a new high in 2010 with ad revenue topping the 26 billion dollar mark. After a falling in 2009, performance based-spending on forms of search advertising and digital display ads began to lead the way.

The Interactive Advertising Bureau reports that online ad revenue increased by around 15% to the 2010 mark of $26 billion, up from the $22.6 billion from 2009. Other important elements of their 2010 ad revenue report include:

  • In addition to record numbers for the entire year, ad revenue reached a record quarterly high in the fourth quarter of 2010.
  • Search Ad revenue was the most popular format chosen and it alone represents 46% of revenue. Additionally, it achieved an overall 12% growth for the year.
  • With a 142% increase in the fourth quarter alone, Sponsorship ads received the highest growth with an 88% increase.
  • US Mobile ad revenue seen an increase of between $550 and $650 million.
  • Display advertising, including banners and display ads, digital video commercials, rich media and sponsorships continued to see growth with a nearly 10 billion dollar increase over 2009 numbers.

Top Display Ad Networks

Digital display networks are growing swiftly in popularity for small and large businesses. Ad display advertising can offer a company the opportunity to communicate directly with consumers who are interested in their products and services in addition to potential earnings just from advertising revenue.

Several display ad networks tend to reach far more users than others.

  • Yahoo’s network reaches more U.S. users than any others with high reaching numbers at 85.9%.
  • AOL Advertising leads an extremely close second at 85.7%.
  • Google’s own Ad Network comes in with 82.7%.

Other leading display networks include:

  • ValueClick
  • Turn Media
  • 24/7 Real Media
  • AdBrite
  • Collective Network
  • Specific Media
  • Microsoft

With five constructive quarters behind us, online advertising revenue expenditure is likely to continue to break previous financial marker milestones. If last year’s overall ad revenue profits are any sign of impending trends, display network advertising may be making its way into the advertising campaigns of many new businesses.

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Social Media for the Big Business Boys: DELL, IBM, Coca-Cola

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While in recent days small businesses have found themselves caught up in the world of social media and the prospects it can bring directly to their products or services, big business certainly has a brief history of their own in utilizing social media formats for marketing purposes.

So which companies are utilizing social medias these days and just how are they managing their social media campaigns?

Computer manufacturing giant, Dell, utilizes social medias such as in the virtual word, Second Life, for customer engagement. Second Life users can visit Dell Island to check out their latest products. Their blog, Direct2Dell regularly generates over 3.5 million views per month. Along with nine of their official internal blogs, there are literally hundreds of departmental blogs that are available in six different languages.

Dell’s Ideastorm allows their users to either suggest or vote on current ideas encouraging social media interaction. Further encouragement comes from internal Dell developers who do utilize the suggestions made by users for future upgrades.

Dell currently has over 22 corporate accounts on Twitter as well as more than seventeen individuals who currently use their name @dell handles.

IBM, the first large corporation to encourage employee blogging now has literally thousands of blogs, 125 of them corporate blogs, that are directly related to just about every aspect of their business. They host their own forums for interaction and discovery, as well as Podcasting from a place called  developerWorks and Social Networking Now.

With their own ((S3N)) Team on Twitter and Rational Heroes community space they have dove into the social media frenzy with both digital feet.

IBM also supports Meet Mr. Fong on YouTube and machinima videos. The Virtual 3D world, Second Life, even houses the  Rational Software Conference/Hipihi and IBM Business Center.

Coca-Cola who has rarely spared any expense in advertising has certainly taken advantage of all aspects of social media marketing in recent years.

They have their own blog support at Coca-Cola Conversations for discussions on the company’s history, support for online video such as Diet Coke + Mentos or Cans Professional 3. 

They also have their own social networks in CokeTag Facebook applications and Sprite Sips. And as the others do, they also have their own spot in the digital 3D world known as Second Life, called  Virtual Thirst.

Although there certainly is no shortage of companies that are utilizing social media in their marketing campaigns, not all will be able to have the reach as other larger corporations such as those here. However, with little effort and a bit of dedicated time even the smallest business can build a social media fan base that will directly benefit their bottom line.

 

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Writing a Great Press Release

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Press Releases are a crucial part of marketing, in fact they are one of the few traditional marketing tools that have flourished in the new media or Digital Brand Age. There are six major types of press releases.

  • General News
  • Event
  • Launch
  • Staff or Executive Announcement
  • Expert Positioning
  • Product

Each of these press releases may have differentiating information, but should take one single overall format. And while it is important to be certain that your press release will help to boost your company’s search engine rankings, it is also critical to consider what will happen once people do find and read your press or news releases.

Creating Your Press Release

Many elements in the creation of the press release are very important.

Title Creation

Above all, you need to make sure the title is compelling. This is what draws the reader in and drives them to continue to read past the first sentence. It is good practice to be sure your title supplies a question that would appeal to those whom your marketing efforts target.

Subheadings

Subheadings or bullet points provides visual breaks in the content. Although some readers may not be bothered by massive chunks of text that contain many sentences, most readers can quickly become overwhelmed by the ‘job’ that reading five hundred words in a few paragraphs may be.

Body Content

Create the strongest lead paragraph you can formulate. Try to remember the five important W’s that should be incorporated into the first two paragraphs.

  • Who
  • What
  • When
  • Why
  • Where

Try to make these two paragraphs read to a viewer so that even if they do not continue to read beyond this point, they understand the general idea of the press release.

Supply quotes and statistics. Depending on the direction your press release is taking, gather related quotes from company engineers, experts in the industry or even customers who have tried, and enjoyed your products or services. Select the most shining example that you have.

Boilerplate

The last part, or the last few sentences of your press release can sometimes be referred to as the boilerplate. The text used here should be very standard and for this reason could be used on any other press releases regardless of their nature. This information always immediately precedes the use of  # # # which signals the end of a press release.

This informative selection of text should include the contact information or instructions on how or where you can get more information on the news, product or service behind the press release itself. Phone contacts, physical location and website information are all common elements of the boilerplate.

Before setting your press release in stone by submitting it online or even to a physical news source, be sure you have reviewed it and while doing so keep an eye out for common mistakes in press releases.

  1. It should never exceed one page and a half. Even if you have much more to say, this size of press release is fairly large. The ideal press release will fit on one digital document or one sheet of paper.
  2. Avoid writing in singular or plural. Stick to a third party, neutral source point-of-view.
  3. Use reader-friendly English, not tech jargon understood by only a few.
  4. Do not use overly hyped language in your press release. Phrases such as breaking news, most unique, the best are all considerably generic terms that may turn your viewers off instead of compel them to read on.
  5. Most important aspects of the press release are in the first two or three paragraphs.
  6. Always include a means to reach a live contact.
  7. Proofread and edit for typos or other grammatical issues.

All of these elements are important in creating a press release that can provide coverage for your news and information on your company’s products or services in one tight article.

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Google is Still Winning – But For How Long?

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Although Google may still be the top search engine in the U.S., and by a still impressively immense margin, the last six months have shown that Bing, powered by Microsoft, is leading an impressive race in the competition for top search engine status. If this trend continues to increase at its current rate, Bing may very well be a real competitor for leading search engine status by 2012.

Bing Growth

According to recent statistical data, Google received over 64% of searches conducted from within the United States in March of 2011. Searches powered by Bing, which also include Yahoo and Bing.com, were utilized at a rate of 30%.

Even though Google still leads Bing by more than 2 to 1, the 30% mark for Bing is a rather notable one considering that just six months ago, Bing held a rate of U.S. search engine queries at only 23%. Down 10% since August 2010, the same month when Yahoo searches began to be powered by Bing, should these statistics be compounded in their current directions, it could be possible that Bing would beat out Google as the leading search engine sometime in January 2012. Although it doesn’t seem very likely, at current projections, it could be the result of current search engine trends.

Google Growth

While Google’s growth has obviously flattened out in recent months, Bing has continued to rise. However, Google continues to fill up their handy box of tricks with new features such as +1, Google Instant, and their social search, as well as their ability to block unwanted websites.

Search Ad Profitability

With the above statistics in mind it is easy to understand that at this point Bing is still chasing Google in search ad profits. While Google’s search engine advertising profits still massively outweigh Bings, Bing still seems to be on a winning rise in some of the most imperative categories.

Outside of the U.S.

Google remains a dominant tool for search engine queries with a rate that steady for the U.K. at 91%. This rate is even higher in other European countries like Germany, France and Australia.

 

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Best Twitter Tools: TweetDeck, TrueTwit, FLLWRS, 20FT, Formulists

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Twitter has become such a media marketing giant on the net in the last few years that there is now an entire industry devoted to the creation of tools, tips and tricks to make your Twitter experience easier, quicker or more user-friendly in just about any manner. Many of those tools provided can help to do quite a few things for your Twitter account. These are a few of the BEst Twitter Tools you can use together for a great twitter experience.

TweetDeck

Well, TweetDeck honestly does a little bit of everything. Its many features include:

  • Updates to Twitter, Myspace, Facebook, LinkedIn, Foursquare, and Google Buzz.
  • Retweet in the common Twitter style, or create your own.
  • Smoothly manage conversations with @replies or direct messaging.
  • Keep on top of trending information.
  • Easily locate friends or other similar niche followers.  
  • View, record and share YouTube videos and clips.
  • LinkedIn contact integration
  • Manage multiple accounts on Twitter

The list seriously goes on and on. This may be the best of the all-in-one tools available for social media management. If that isn’t great enough, the TweetDeck’s Deck.ly integration allows users to continue typing past the character limit and allow Deck.ly to show them the rest.

TweetDeck has a global Alexa ranking of 2,215. Most are highly educated females who browse mostly from work. This site is also popular in Mexico where it is ranked at #796.

 TrueTwit

TrueTwit is a Twitter validation tool that can help you automate a few vital Twitter services. The basic, or free, account provides several benefits.

  • The basic service is always free
  • New followers must pass a CAPTCHA test for validation.
  • Users can decide to auto-follow the new users who are validated.
  • Users can choose to auto-unfollow those users who unfollow them.
  • Users can try out a pro version for 30 days at any time.

The professional, or premium TrueTwit account allows for a bit stiffer and more intensive Twitter management.

  • Users can choose to allow TrueTwit to analyze prospective followers to be certain they are more than just spam or affiliate accounts.
  • Users are provided with a Follower Analysis page that shows a summary of the status of all of your followers.
  • Users receive a free 30 day trial of the product. If satisfied, they pay $20 USD per year.

Ranked 5,384 globally, TrueTwit’s average viewers tend to be Caucasian women between the ages of 35 and 55 who make between 30k and 100k USD per year.

FLLWRS

FLLWRS is another Twitter follower management tool but on a very basic level. Simply click to the URL and select the option to See your twitter follower history. Allow the integration suggestion, and move right into your follower management configurations.

FLLWRS will not only monitor your followers but also provide you with a list with those who have unfollowed you. Managing this list can help a business who uses Twitter understand what may be turning their consumers off about their marketing techniques.

FLLWRS has a global traffic ranking of 55,894 with around 25% of its users located in the U.S. It is also very popular in the Netherlands where its ranking is listed at 5,010. On average, FLLWRS users are educated, childless females under the age of 35 with incomes ranging around 30k USD.

20Ft

20ft is a performance based Twitter tool that allows users to recap their last Twitter week for the user, their followers and friends.

A post about your week on Twitter is published at the start of each week automatically if you configure the service to do so. So what is your week on Twitter all about? And what does 20ft do for their users?

  • 20Ft helps to create a detailed analysis for your social media profiles and provides incredible data in your timeline charts.
  • 20Ft can send their users a ‘nudge’ if their metrics change significantly, for the positive or negative.
  • Users will have their own aggregated statistics in one easy place to access with a simple user interface.
  • This overview can be provided for Facebook, Twitter, YouTube, Google Analytics and more.

At #118,130 20Ft still has some work to do to impress Alexa beyond the current ranking. The average 20Ft user tend to browse from work and are on average women between the ages of 25 and 55 with high-end educations.

Formulists

Formulists is a Twitter tool that allows users to organize groups of their Twitter followers into auto-updting Twitter lists. Formulists allows for filter application and networking solely based on your biography, location and supplied keywords or phrases as well as your Twitter activity, the number of followers and more.

Although list creation and management can be difficult for users who are not incredibly net savvy, Forumulists provides its users with helpful text tutorials as well as videos to make set up easier than ever.

Users can choose to create Formulists to help filter those they follow, expand their network, manage current followers, track interactions, or even customize existing lists.

This type of organization and management can help you to create a Twitter following of followers who already have vested interest in your own products and services.

Formulists has a global page ranking of 48,923. Although popular in the U.S., this site is very popular in Bangladesh with a ranking of 12,892. Viewers are primarily females between the ages of 35 and 54 who browse from home.

Another Great tool is Paper.li and was covered in a previous blog.

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Digital Visibility: The Local Search Snapshot

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As a business owner, you know you must have a presence on the World Wide Web to be considered a legitimate business. There are thousands of digital touch points out there, and knowing how you or your business appears to the world is almost as important as being there in the first place.

If you are serious about your visibility, leaving it to chance and luck is not good enough anymore. Sure, Google will do some of the work, categorizing it, linking it, but there is so much more to the World Wide Web than just Google, as big as it may be.

The first step is to make sure you appear in the right places and appear with the correct information. Some companies on the web will help you do just that.

GetListed.org

GetListed.org, in existence since January 2009, serves as a resource for small business owners to find out how they are listed. Their goal is “to help small businesses claim and enhance their listings at major search engines”. They provide a clear picture of how effectively you are using the free resources available today. You might be able to compare it to your competitors as well.

The company has created a resource center which includes articles and tips about internet visibility. They accumulated listings of many SEO experts in different areas and will direct you to the right people.

In this one place you can check, for free, how you are visible to the world, learn about other places and other listings you might want to appear on, and participate in seminars held from time to time in different cities around the United States to help business owners learn about SEO and search engine ranking, in a face to face manner.

GetListed.org operated only in the US until Jan. 2010 when the company started beta testing in the UK as well.

AmIvisible.org

AmIvisible.org is another company which offers their services for free. By goin g to their website you can find how visible is your service or company to potential customers and compare that information with that of your competitors in your area.

AmIvisible.org covers millions of pages on search engines, yellow pages directories and local searches, and provides analysis of your business’s online visibility.

The service is fairly new and is in beta testing in several US cities. It will expand to the whole nation soon.

UBL.org

Universal Business Listing (UBL) strives to be a central collection and distribution point for all your business information online. A one-stop location for complete and accurate listing information.

UBL.org offers more than the sites mentioned above; it will list your business, monitor your presence, provide visibility reports and enhance your profile. They are not only aggregating information, they are actively doing things to change it for the better.

They have packages from $75 as an essential payment, which includes checking listings and monitoring your presence, to $599 which includes all the rest. They have an annual renewal fee of $59, regardless of the program.

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What Mobile Apps Can Do for Small Business

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Mobile Applications have rushed to the forefront of technology and further advancements with the increased usage of net enhanced mobile devices like the iPhone. Breaking beyond the traditional uses for phone and text messaging capabilities, mobile apps have been brought from playroom to boardroom.

Mobile App Statistics

Did you know that 38% of small businesses reporting view mobile apps as an essential aspect of their operations? A recent survey conducted by AT&T defined a few of the most recent statistics on mobile apps and small business. Around 72%, defined by companies that have anywhere from two to fifty employees, have reported that they use some form of mobile applications for their daily operations.

This poll of 2,246 small business owners is likely a great example of the average mobile app demographics for small business owners in the USA.

Most Popular Small Business Apps

The study showed that mapping and GPS tools topped the list of the most popular services utilized by the reporting small businesses at 49%. Other important statistics show:

  • One in four small businesses use social media marketing or document management apps
  • 24% use location-based services
  • 23% use time management apps
  • 22% use travel and expense tracking applications
  • 20% use mobile credit card payment services

When queried as to the chief factor making mobile apps desirable to companies was their time-saving benefits. Even more beneficial was the discovery that the smaller a business, the more likely it is to seek out methods for time saving with mobile and therefore far more convenient applications.

With business apps continually improving, this seems to be in turn, fueling the increase of usage of mobile devices, and therefore mobile applications, by small business owners.

Case Study

Mobile App Photo Sharing with Zurfer

A case study conducted by Mor Naaman, Rahul Nair and Vlad Kaplun of Berkley California, using a high end mobile phone application for photo browsing may give more in-depth clues to how quickly mobile applications are becoming more of a requirement than an option for business owners.

With Zurfer sent to over 500 possible users, only nine of those users participated in the extensive user research. Some of the first statistics noted were those that showed how many users preferred entertainment driven mobile applications as opposed to utilities and working tools.

Nielsen Study

With a recent Nielsen Study reflecting that SmartPhones now cover up to 28% of the U.S. cell phone market, increased usage of mobile applications are an understandable side effect. With studies further showing that the greater part of SmartPhone owners are under thirty-five as well as finding a larger diversity among Hispanic users than may have been expected, this also most certainly opens up some new possibilities for those small businesses that are in tune with mobile application development as well as usage.

Who Are the Main Users?

Perhaps most unsurprisingly, the mobile user market tends to be dominated by younger males with relatively elevated educations and more affluent connections in comparison to the rest of the population. Although studies showed that some users have a disproportionate amount of apps on their phone, the average number claimed a median of ten.

Although apps are not quite as popular yet as photo taking at 76% and text messaging at 71%, the stats provided are still considerable since Apple’s app store didn’t even open until July of 2008.

Overall, considering that there was no app culture whatsoever until around three years ago, most all of these statistics can be most assuredly proof of impressive tech-adoption methods of mobile device users.

The Real Results?

In the end, the case study on Zurfer may have actually proven to supply more much realistic results, as with the reports flooding into Nielsen continuing to show that Game apps are indeed the most highly sought, bought and utilized mobile applications at an average of 60% of monthly downloads, followed by news and weather apps holding around 52% of monthly downloads, social media applications are still listed at number four with a somewhat surprising 47% of downloads monthly.

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Facebook Questions Re-Launch

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Earlier this week Facebook re-launched a previously tested aspect of social networking known as Questions. Questions, although similar to the idea of Yahoo answers actually provides quite a bit more personalized Q & A experiences.

Users can simply head to Facebook Questions and opt in if the account isn’t already enabled. Head to Facebook questions and check out the format. Set like polling questions and answers you should be able to immediately see any questions that any of your friends have posted, or replied to.

Although the last version allowed users to reach out to friends and strangers on Facebook, the new release goes completely against that original grain. This time the design is more geared towards targeting Facebook friends to get their questions answered. Those who have used the new format already can definitely attest to the fact that this system is what makes the Facebook Q & A stand apart from other available services.

Many random users were given beta access to Facebook Questions a year ago, so those same users are the first to gain access to the upgrade, however, once a friend post an answer to one of your questions, or one viewable on your wall, they too will receive an invitation to join the Q & A option.

Like Life

Like life when a question needs to be answered, most often an individual will seek out those who they feel may have a bit of knowledge in that area. Most do this because they feel their chances of getting a question answered on a topic obscure to them, will be much easier if they head to an expert. Even then, we hope if our knowledgeable friend cannot answer it, they will be knowledgeable enough to know someone who can. This is the manner in which the newest Questions upgrade intends to function.

Of course, the new version is also created to take full advantage of the viral nature of mass social networking by allowing users to easily share their own questions, or answers, with their full social graph. This system of take a question, answer it, or pass it on, may very well be far more likely to garner the results Facebook developers were looking for in the first release.

Says Product Manager Adrian Graham, users have many formats where they can go to ask perfect strangers for the answers to their questions, but Facebook Questions may be the first format where users can quickly go, if they aren’t there already, to a format that allows them to ask those questions of their friends.

[youtube=http://www.youtube.com/watch?v=wfPA15Ur8do]

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New Media Press: Paper.li a Social Media Tool

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Do you get a bit intimidated by data mining or researching through your Twitter or Facebook accounts as they scroll by at light-speed? If you are like many business owners, large and small, you have likely been just as torn as others who know that their social media sites are littered with incredible information, free tools and professionals offering free advice that could mean the difference in a crash-and-burn or soaring to the top, but approaching them may be a different story.

The Good with the Bad

The great part is that if you have this problem, you likely have plenty of friends and followers which was the ultimate goal in the first place. However, reaching those friend or follower goal numbers will also mean that your visits to check on your preferred topics and URLs will take longer each time.

Then there was Paper.li.

SmallRivers, Big Currents

A private startup that was incorporated in Switzerland, SmallRivers was co-founded by Iskander Pols, and Edouard Lambelet. They wanted to devise a method to help cultivate what users want out of their social medias that they have built on for their businesses. One of many ventures between this dynamic duo, Paper.li has become their main focus in recent months which is becoming very obvious with its increasing Alexa rankings.

Survey Says!

Paper.li’s current global ranking is at #808 while about 35% of its viewers are U.S. based where it has achieved a ranking of #508. It is also very popular in the United Kingdom where it is currently ranked at #307. Statistics show that it is used most widely by white, educated females between the ages of 25 and 55 who browse from both home and work. Average annual incomes for these viewers averages $30k USD.

Small Business Benefits

Whether you are marketing a product, service or even yourself, you can always use any tool that helps to organize the information you need. In fact, there is an entire industry built on and successfully creating expensive tools for this exact function.

Whether used alone or even in conjunction with other helpful Twitter tools, Paper.li will help you to take any specific interest or niche, and create an easy to manage and read newspaper out of the chosen keywords or hash tags you have designated.

  • This can greatly reduce cost spent on data mining for the social media aspect of your marketing campaign by providing you with the most relevant return for your set keys and phrases.
  • It can help to build social media relationships with those you pull content from.
  • You can gain consistently valuable information about topics relevant to your small business.
  • You can implement Paper.li fully into your content marketing campaigns.

Who Uses Paper.li?

Many personal marketers and small business owners have begun to implement Paper.li as part of their SMM campaigns. One such company, SBA, a financial service, has begun to utilize it to market in the areas it specializes in as well as to branch out to other markets that other Paper.li users share with them.

They currently use them to span wide markets in the Financing and Accounting of:

  • Jewelry
  • Sports
  • Fashion
  • Marketing
  • Public Relations
  • Small Business
  • Restaurants
  • Pro Job Listings

And these are just a select few of the niches as they plan to continue to add more.

Why Not Paper.Li?

Since most wise business owners know that achieving a balance in advertising and satisfying the bottom line lies with great time management, organization and social interaction, it seems almost irresponsible to not use Paper.li to cultivate the lucrative aspects of your social media websites.

[youtube=http://www.youtube.com/watch?v=_dcByDEzegw]

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