One of the first things the small or large business manager needs to learn is how to protect your digital brand online. Your digital brand is comprised of everything that is online about you so it is important to know what is already there before going any further.
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Damage Control
One of the easiest things to do is to go to a search engine such as Google and perform a search for your name. Googling yourself will give you a good place to start if you need to do some housekeeping on the web. You may be surprised at what you find and see the need to start performing some damage control.
Social networking is the way many people communicate these days and almost everyone has or has had a Facebook or MySpace account possibly beginning in their college days. If these sites do not project you or the brand that you represent in the way that you would like to be perceived, either clean up the site or take it down. Be aware that traces may remain on your friends’ pages.
Don’t Forget About the Good Old Days!
Go back through old history that you may have forgotten and delete comments and pictures that project you in a less than favorable light. You may still appear on your friends pages so if there is something particularly bad, contact your friend and ask them to remove it for you.
Training to Protect Your Digital Brand
When setting up social networking sites for your business, it is important that the people responsible for setting up these accounts realize their possible impact on the digital brand. Twitter can be one of the worst offenders as many business rush to have a brand presence on Twitter. An untrained employee can cause irreparable damage by tweeting unprofessional comments that may poorly reflect on the digital brand.
If you find untrue content on the web that is unflattering to your brand, you can ask the webmaster of the site to remove it. Many will do that just to avoid any possible legal consequences. Depending on your circumstances you may want to check the web for fake sites that are plagiarizing your content or products that can affect how people see your brand. The important thing is to stay informed so you can perform damage control.
Create a Positive Online Image
An online presence is a must for a brand to be successful in today’s competitive marketplace. A positive impact from your digital brand can be expected if you stay on top of the situation and take control. Make sure there are many positive images of your digital brand online which also helps bury any bad content that may exist.
Make sure that those who are trusted with the responsibility of maintaining these social networks are aware of the language, tone, and values that you want your digital brand to project. This is how to protect your digital brand online and make it work for you.
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