@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

Conferences & Education

LinkedIn and Klout join the Social Button Revolution

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There does seem to be a button for just about anything digital these days. The Google +1 button provides a promotional value similar to Facebook’s “Like” button, and savvy blog readers will realize right off the bat if they have come upon an outdated blog if they arrive to one that doesn’t provide buttons to share their content on Facebook, Twitter, Digg, and about 250 other social media websites and or aggregate sites.

Internet users have also grown increasingly fond of buttons that provide one-click sign up or register options that quickly and easily integrate existing social media accounts to a new sites registration process. Toolbar buttons also provide www users with endless options. Anything from quick-click website SEO buttons to buttons that can quickly send a user to their favorite email system pronto. 

LinkedIn Launches Quick Job App Button

Professional and business social network, LinkedIn, also has plans for their own button. The LinkedIn button will allow their users to utilize a button on employer’s websites labeled, “Apply with LinkedIn.” This handy button will allow any LinkedIn user to quickly apply for employment by submitting their LinkedIn profile as a resume. In the immediate future web users should begin to find this button cropping up on LinkedIn partner sites with a launch later this month.

Not only will this button make it incredibly easy for applicants to submit a full-bodied resume to a prospective employer, but on the employer end, it will also automatically sort candidates for them by pre-set configurations.

This doesn’t have any notable restrictions in that employers will also be able to include additional questions, requests, or requirements for applicants to their businesses. Employers will also be able to designate whether submissions will go to a URL, their email address, or even to a JavaScript callback.

Currently, hiring solutions generate about 43% of LinkedIn’s revenue. For a newly public company that will need to rely on employers as one of their leading demographics, this is an incredible and innovative tool.

Get Klout with +K

Providing social media analytics, Klout helps to provide the measure of a users influence across their own social networks. The analysis is provided by data that is collected from a users social media sites, such as Facebook and Twitter. This analysis includes taking a measurement of the size of a person’s network + content created + the reaction of your social network to your provided content. After this analysis users are provided with a number from 1 to 100 that will indicate their overall influence in their own niche, or on the topics they mention most.

Klout plans to increase their users’ clout by introducing their own button. Klout’s +K will allow users to designate other users as authorities on a given subject. This new button will allow individual users to +K any other person who has influenced their knowledge or ideas on a particular topic.

Users are provided with 5 +K’s per day that they can award to users on any topic. They can also +K the same user on the same topic once per week. The rankings will still be based on data from Facebook or Twitter, but users who regularly receive +K’s should definitely see a rise in their given Klout numbers.

While in the launch phase this new button will only respond to Klout’s own algorithms on a particular topic, in the future, Klout developers hope to allow users to submit their own topics.

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Crowdsourcing

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Outsourcing is already an old word, and we all know what it means – sending jobs to countries where the labor is cheaper than in the US. The new worldwide pool of cheap labor, they say, is called Crowdsourcing.It means taking a task, especially in software design, and putting it out there to the world to solve.

The word was coined in an article in Wired magazine in 2006. Jeff Howe published an article called “The Rise of Crowdsourcing”.  He wrote: “Technological advances in everything from product design software to digital video cameras are breaking down the cost barriers that once separated amateurs from professionals. Hobbyists, part-timers, and dabblers suddenly have a market for their efforts, as smart companies in industries as disparate as pharmaceuticals and television discover ways to tap the latent talent of the crowd. The labor isn’t always free, but it costs a lot less than paying traditional employees. It’s not outsourcing; it’s crowdsourcing.”

What used to be top secret industrial secrets in the past, became open-source. It was sent out to the world to improve on, solve problems or fix. An open call to an unidentified group of people to solve a problem. It taps to the knowledge and wisdom of the many, for the benefit of many. Those who ask for help in an open-source know that their programs are now open to all. In Crowdsourcing it is between the companies and the solvers.

The “crowd” – the people involved, usually form an online community and submit solutions. The best solutions – also chosen by the crowd – go on to the source who posed the problem. The solvers are sometime rewarded, either monetarily or by fame. Crowdsourcing produces solutions from amateurs and experts alike, who like to solve problems as an intellectual challenge, or for a prize.

Eli Lilly the pharmaceutical company funded InnoCentive.com in 2001 to connect with people outside the company who could help develop drugs and speed the process. Very quickly they opened their doors to other companies who were interested in reaching their network of unknown experts. Companies like Boeing, DuPont and Procter & Gamble post their hardest problems on the site.

As an example: One of the problems posted was how to inject Fluoride in powder form into a tube of toothpaste without dispersing it. Colgate Palmolive’s problem was solved by someone who knew the solution the moment he read the problem. He suggested imparting an electric charge to the Fluoride and grounding the tubes. This person became famous in the “crowd” circles.

Another example: when HTC came out with the first Windows operated smartphone, the expectations were very high. Here it is again, the old revelry between Apple and Microsoft. The iPhone was so innovative, let’s see what the PC people can do to improve on it. The phone flew off the shelves and some stores reported a waiting list of over hundred people.

Not a month went by, and the bubble burst. The phone did not perform well. Callers to T-Mobile tech support, the company that sold the phone, were told to remove the battery at least twice a week to reboot it. Not an acceptable solution in our fast moving world.

At about the same time, Google open-sourced it’s Android. Within a few days a forums was opened and linked to many tech sites. The discussions were the disappointment and what to do with this new phone. One person, known only be his code name, took it upon himself to coordinated an effort to adapt the Android to the HTC phones.

2 days later the program was posted online, with instructions. Improvements were posted 2-3 times a day. Different people took upon themselves to work on specific problems; the camera, the map, the contact list. Less than a week later the Android operating system was sitting solidly on HTC phones.

The companies who post problems on InnoCentive’s site these days, post the reward that comes with solving the problem. The rewards pay from $1,000,000 for doubling the speed of Gnome Mapping to $10,000 for The Economist-InnoCentive Human Potential Index Challenge. Groups are formed and share in the reward. Is Crowdsourcing the new hobby? A form of cheap labor? New form of R & D? Yes to all of those. It is tapping to the smarts of people, whomever or wherever they are.

 

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New Creative Commons Option for YouTube Fans

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YouTube recently released some new options in creative commons licensing for their uploading fans. Users will now be able to choose to license their videos under CC BY or to retain the default option of Standard YouTube Licensing.

In human terms, CC BY is the ability to share, remix, or make commercial use of the video under the conditions of Attribution. This means the video must be attributed in the method that the author specifies, however, not in a manner that suggest that the original creator endorses you, your products, services or ideas.

 

Users must retain the understanding:

  • That any of the previous conditions can be waived if permission from the copyright holder is received.
  • That regardless of where the video or any elements of it are located in the public domain under the applicable laws, that its status is not affected by the license.

Most commonly, providing a link to the original authors web page is sufficient for applying proper attributions.

10,000 Videos

Along with its newly launched CC BY implementation, YouTube has also created a Creative Commons Video Libary that contains 10,000 videos from Al Jazeera, C-Span, Public Resource.org and Voice of America. This base catalog of videos are available for users to access, edit, and if desired, incorporate into their own projects.

YouTube Video Editor

The always useful video editor now also contains a CC option that will allow users to search for only creative commons videos from the freshly filled library and choose from them which to edit and remix. This can save loads of time for those who find video editing part of their daily grind. Once the CC BY video has been edited and remixed, the newly created video will automatically display the proper attribution linked titles to their original source videos.

The good news is that this library will only continue to grow, making the new liscening and editor capabilities. As it stands, after its first week with this format, the CC BY library has already grown from its initial 10,000 to well over 60,000.

What Does This Mean for Small Business?

Quite simply, this means that if you currently run your social media marketing campaigns through social networks such as Facebook, Twitter or LinkedIn, you will be able to garner direct benefit for your business in time saved, higher quality videos, and quality linking to help build your web presence.

Whether you do your own video editing, or pay an employee to do so, this has been in the past a rather costly, time consuming element of a marketing campaign. The problem lies within the available creative commons licenses. As any video editor can tell you, searching for and locating videos or the content of videos can be a needle-in-the-haystack endeavor, with a walking-on-eggshells result.

This is because there are few places on the internet that allow for free, the usage of any of their material. Just like stock photos, there are stock videos, and fortunately, users can usually rely on these to be of high-quality.  Unfortunately, these can also be extremely costly and the specific proper attributions can make managing the editing process incredibly tedious.

YouTube’s new library and editing attributions presets have taken all of the hassle, and the hours of data mining out of the equation. Now creating a quick video to toss into your social media networks is easy work for just about anyone.

 

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Publishing: A New E Book Revolution?

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Mike Matas: A next-generation digital book

The popularity of e books is undeniable. According to the BBC, the use of e books in the UK has quadrupled in 2010. What started with Amazon’s Kindle and continued with other publisher producing their own version, like Nook from Barnes and Noble, has gotten a tremendous push with the introduction of the iPad and the smartphone apps. Now you can have all your reading material on one portable device that can play videos as well.

Most of the e books still look like books, letters on a page, flipped with a drag of the finger, except the children’s books which have become somewhat interactive, as paper children books have been. Apparently it is easy for 3 year olds to figure out the interactive buttons on the iPad.

How about fully interactive books for adults? That is what Mike Matas presented at a TED conference in Long Beach, CA. in March 2011.  The young developer, who while at Apple, helped design the user interface and artwork of leading Apple products, has shown a demonstration of the first full length interactive book for the iPad.  The company he co-founded with Melcher Media, Push Pop Press, has presented a book called “Our Choice” by Al Gore, a sequel to “An inconvenient Truth”.

This is a book that takes advantage of everything today’s technology has to offer. It starts as a regular written page, with pictures. You can choose which page you want to see by scoring fast through the pages at the bottom. When you want to look closely at the pictures, you can pinch them out of their place and see them full screen. Then you pinch them down and put them back into the book.

The innovation continues when those pictures become narrated videos, which open and close instantly, without loading time. “Our Choice” has over one hour of documentary and interactive animation material throughout the book. Pinch it closed and put it back on the page, or keep it at the bottom for later view. All the photos are narrated as well. Some of them have interactive maps. And while it is playing you can scale it down and continue reading, you can zoom out and see where in the world the photo has been taken etc. You want to find more information about a statistic you read? Swipe right ahead to Google Earth and see how it will impacts different parts of the world, country by country. It has real interactive infographics, and an actual interaction that has been seen on the iPhone and iPad. When you blow on the side of the screen, it moves a wind turbine on screen that shows how much electri city is produced by the wind you are creating. In short – it makes the book come alive with all pertinent information about the subject, and a lot of interesting facts.

And the books are really portable. You can start reading at home on an iPad and continue where you left off on your iPhone, with all those wonderful features on a small screen.

Can you image how much fun reading and learning can be? Many smaller charter schools are already introducing tablets in their classrooms. How long will it be before the students backpacks will be thin and easy to carry?

[youtube=http://www.youtube.com/watch?v=LV-RvzXGH2Y]

 

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Mobile Business: Have All Shoppers Gone High-Tech?

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No, likely not all of them, but a recent study has shown that shoppers are now regularly checking prices online before purchasing in-store. Aware that shoppers had been checking pricing on larger items online, such as appliances, furniture, or home improvement items for quite some time, it seems this has finally carried over to everyday items such as grocery prices or even deals at local restaurants before enjoying a night out.

Shoppers Interact with Retailers Via Social Networking Sites

Many shoppers and retailers report an increase in social interactions via Twitter, Facebook, and other social networking sites, that can lead to purchases later off-line. It seems shoppers have begun to utilize these methods far more often. It is actually quite a smart idea and seems to have swayed once again, more of the power over to the shoppers.

Consumers are actually doing a great job negotiating pricing on anything from shampoo to a new washer-dryer combo. They are achieving the incredible when it comes to getting the best they can for the money available to spend. So how are they doing this?

  • By visiting the social media sites for major or even smaller retailers to browse for specials.
  • By interacting with retailers or their representatives via social networks and suggesting lower prices, providing proof of lower prices elsewhere, or simply just negotiating a special deal for themselves.
  • By suggesting helpful tips to retailers from consumers point of views.

 This interaction has definitely proven beneficial to many shoppers and encouraged them to continue to negotiate purchases from the largest to the most insignificant.

How Did This Get Started?

It is truly a mystery exactly what caused this to become a more common occurrence but a few have made some great suggestions as to why.

  • Gas prices. Gas prices have gone haywire. While many consumers consider the cost in fuel that may occur when they have to price compare via physical footwork, they have taken to the internet to save on gas funds.
  • In-Store pricing deals. Many consumers utilize pricing deals in-store such as Wal-Mart’s price guarantee that says if a consumer can bring in another stores flyer, or a coupon targeted to a specific retailer, they will meet or beat that price. Some consumers rightly assume that if price guarantees are the name of the game, the game applies everywhere. Seeking out better deals from other stores, to get better deals at their favorites has become far more common. 
  • Many may have simply headed to a retailers social media site in effort to stage the time-honored effort of saving time itself by pre-shopping for the best deals.

Interesting Shopper Statistics

There have definitely been some serious changes in the way consumers manage their shopping needs in the last few years.

  • There has been a 25% increase in price based shopping.
  • 62% of consumers report researching pricing online for the most basic items before they head to the store.
  • 80% of women admit to paying more attention to the prices on most things they buy.
  • 39% of shoppers research the prices of baby products before purchase.
  • 20% of shoppers report researching food and drink prices.
  • 33% of shoppers research their pet products prices before shopping in-store.

Online Shopping Statistics for 2011

  • 38% of consumers report purchasing online, up 5% from 2010.
  • 60% report carrying out more in-depth searches online before purchasing in-store, up from 52% in 2010.
  • 17% share that companies that provide social media interaction, or mobile applications for their stores do make price comparison shopping easier for them.

With sites like PriceGrabber, where consumers can set up alerts on pricing, even setting configurations to email or text message them when a price reaches a preset threshold, consumers are unlikely to forget that the entire retail world can be at their disposal when it comes to searching for, and finding the best deals available in the off-line shopping world.

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Who Are You?: A Life Balance & Social Media Practice

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Who Are You?: A Balanced Life & Social Media

A concept introduced at the #140Conf, Basil C. Puglisi believes that the engagement that takes place on the internet, specifically through Social Media, has identified an issue in our life balance. As a society in general we have become obsessed with objects and titles, social media has amplified this for some, if not almost all.

A Short Review:

Social Media is just another communication tool or stage. How we use this, in fact, should be no different than how we have socialized throughout history. However, this is both the problem and the opportunity.

Who are you? This is not only a great Social Media question but a great life question. I believe that some define their life by names, titles, employment and status, while others have a fuller more genuine approach to life.

How you answer this question may help define your life. If you answer with a name and a job title, function or status, then perhaps you are narrowing your life experiences and therefore in many cases, your social life and social media experience.

Social Media has a life lesson for us all, depending on the platform and how we use it, it may describe us better than we do ourselves. The key is in the balance to our message and the brevity with which we share it.

Social Media is a path with infinite crossings that move with life’s experiences. In many cases, when we get to know an individual in real life we are most bound to those that share similar interests and or experiences. While history is full of superficial affiliations based on money, power and title, one could argue that histories most influential people came from humble but genuine interactions. This is the experience that social media offers us, a chance to interact and learn from one another in real time.

If you think of Social Media Sites and Platforms as a communication tool, you find that each has its own purpose and in many cases its own crowds. Social Media is in fact a opportunity with which, “you get from it, what you put into it.” If you choose to talk only about work, you will find that the others you interact with will also be those that talk about work. If you are a mommy blogger then you will likely find that those you interact with will also be mommy or parent based engagements. If you choose to be a poster and only speak at people, then in turn you will find your connections limited to those that do the same.

Why Dating Sites are ahead of the Social Media Sites:

Treat Social Media as a genuine full experience, just like the one you want for yourself in real life.

Engage and be engaged, talk about what you do, how you do it, what your hobbies are, your education, family, issues surrounding your age, health concerns, vacations or lack of, your dreams and so on.

Many treat social media as if life was meant to be a secret! Life is something that happens all the time, you experience it just as everyone else does, secluding “who you are” will only hinder your ability to make genuine relationships and explore the power of people and humanity, in both its most tremendous aspirations and its disappointing moments.

Dating Sites have evolved to a science of compatibility, they are succeeding in their mission because they are not asking for a photo, name and job title only! Dating Sites want to know “who you are” with questions about everything from religion to sexual orientation. Social Media can learn from this practice and in fact, Facebook did by adding relationship status in its early development.

Who You Know:

It has been a long standing tradition that jobs and opportunities come from who you know, don’t risk not knowing or being known!

I once heard someone speak about how they didn’t want to know what restaurant that others liked, or where they had visited. Surprisingly, that same person today makes decisions on how to spend their money, where to go and who’s opinion counts based on those same topics. Social Media offers us shared experiences that provide insight to how we might experience something for ourselves, be it an event, location or product. If you do not share experiences and communicate, how can you learn or request advice without a basis for justifying or qualifying the response?

People want to work with people. The day and age of robots is behind us, if most business owners speak about wanting real life interactions with real people, then the hiring process is going to require a more in depth look to social media practices in order to find a fit for a community, function or career. If a resume only outlines education, past employment and is followed by a credit check, then you have absolutely nothing to work with as a hiring manager. The purpose of interviews have been to take a look into the personality of the potential candidate and how they behave. “Who are you” is the most distinguishing feature for employment fit. Will you interact with the team, clients, product/service in a way that will be efficient, positive and successful?

Social Media may have gotten its first distinguishing mark from drunk college kids on the cover of Facebook, or rants about customers and clients on Twitter, but the very transparency that has scorned some, is the path to relationship solutions in business. The law prevents companies from asking personal questions in an interview or during the hiring process, but yet companies and education institutions all have unofficial policies to “google” the candidate before hiring.

While some choose not to engage, I argue that this practice is already starting to hurt them. Social Media offers the chance to humanize and qualify the candidate. It allows people and businesses to learn, do they (candidate) really care about this? Do they interact and network like they presented? These can be the distinguishing factors in fit for employment, education and other opportunities. Unless there is something to hide, you should be who you are, this is a best practice for both you and the employer.

A Sustainable Practice: You as a Brand

The greatest part of being a genuine engager on social media comes from the fact that you are investing in you!

While the last decade has been full of amazing technology, platforms and software, none has had the potential to empower people more than Social Media. While some have engaged from business accounts and company profiles, others have taken the initiative to learn, write and speak for themselves. These people have created their own brand, a sustainable practice that allows them to seek employment as who they are. This combination of learning, networking and sharing has positioned them to be successful in any roll, be it one representing someone, something or themselves.

If you build a following and engage an audience, it is likely because you share common interest, values and/or experiences. This has value, it speaks to who you are and why someone would interact with you. It is this practice that has value both in employment and in entrepreneurism.

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Yext: Pay Per Action Advertising

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Combining Internet advertising and local businesses is what Yext is all about. The company, founded in 2006 and operating out of New York City, offers local advertising technology to local businesses in the form of Pay-Per-Action phone calls, Yext Rep, and Yext Tags – a way to highlight listing on local sites.

With a seed money of $25,000, and 2 rounds of funding, one in 2008 ($3.5 million) and another in 2009 ($25 million), the site was launched in its present configuration in Sep, 2009. The company earned $20 million on 2009, their first year of operation.

Poised to replace Yellow Pages with online ads that result in phone calls instead of clicks, each ad has a tracking number that allows the company’s software to analyze the information. When a business signs up with them, Yext places their ads across the internet in local directories and search engines. Each customer gets his own inbox for calls, a transcript of every call and a full audio file that can be played back. When certain keywords appear in the conversation (they use speech recognition software licensed from IBM), the customer gets charged for it. Marketing calls, wrong numbers, job seekers and calls from outside the agreed geographical area are put in a junk folder and are not charged.

Yext has MapQuest, Yelp and Citysearch on board. In order to combat Google Places, which can prioritize listing the way they see fit for $25 a month, Yext launched Tags, which allows them to highlight your business in the lists. They also offer Reputation Management which enables you to stay informed about your business’s online reputation from one spot.

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The #140Confli: Fast, Informative & Interactive

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The #140Conf by Jeff Pulver is known for short presentations and interactions, but for Long Island it has turned out to be one of the most potent networking and learning experiences I have ever seen.

This fast passed, energetic event engaged the attendees, keeping it under 140 Characters @katcop13: summed it up in a tweet “The word ‘audience‘ is dead. It’s a conversation.”

The engagement was both real life personal interactions and throughout the twitterverse, so much so that @namnum: was the first to break the news “Just heard we are trending in NY!”

@Krochmal has been a great host, engaging the audience making sure that all attendees are getting an experience, even seeking out an entire room to find out what they are passionate about and what they are learning.

This event has featured few if any traditional presentations, many presenters and the panels made a successful effort to facilitate conversations between presentations and during the breaks. The topics included business, personal brands, success stories, the human element, startup issues, fashion, musical performances and this thing called Social Media.

While the event is still far from over, it has this professional wondering, whats next and where can we get more?

Latest Tweets from the #140ConfLI:

— Melissa_Kue Melissa Kuehnle

@farida_h Glad we got to finally meet face-to-face at #140ConfLI.

— KennyKane Kenny Kane

@Krochmal Did you host a talk show in a past life?

— treypennington Trey Pennington

“Hugs over handshakes…that’s what we do at 140 Conferences” @jeffpulver #140ConfLI

— longislandpatch Long Island Patch

LI social media rocks RT @jmolinet Follow the afternoon sessions Long Island 140 Character Conference live http://bit.ly/lStBmK

— PsgeToNirvana Lee Carlson

RT @dhfrench: “Don’t be afraid to fail; it’s how you learn.”-@elyrosenstock #140confli How true, how true….

— levyrecruits Steve Levy

@mzayfert “take the first step, make some noise, and change the world” #140confli

Social Media Can Change Lives, For Better or For Worse

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At this point, there can truly be no doubt about the fact that social media can and does change lives. It may not always be for the good, such as in the case of more than a handful of people who claim that status post on Facebook cost them their jobs.

Facebook Fail

Ashley Johnson, waitress at a pizza restaurant in uptown Charlotte N.C. found herself immensely frustrated when a couple came in for lunch and stayed three hours, which in turn forced her to work far beyond her usual quitting time. They also left her a tip she found offensive. Johnson did what many folks seem to do lately, she ran home and ranted out her frustrations on her Facebook page.

Unfortunately, like an increasing number of other random employees around the globe, she found out that the things you say on social networks, can and very well may, come back to haunt you. Managers at her company called her in to show her a copy of her Facebook page with the offending comments and explained to her that she was being fired for violating the policy that requires employees to never speak disparagingly about the company or its customers.

Then they notified her that she had also violated another policy that states that casting the company in negative light on social networks is cause for termination.  Does your company have this policy?

Twitter Triumphs

There are also many stories like those of Kevin Smith, not to be confused with Director Kevin Smith, who found a great job through his moderate and initially half-hearted Twitter efforts.

He wasn’t just looking for another job, there were plenty of those, he was looking for a better job. Freely admitting that he was usually slow to latch onto social medias, Twitter felt a bit different. Kevin openly admits that his first efforts on Twitter were little more than a bit of pathetic whining on the internet in 140 characters or less. However, he also quickly realized that whining into the world wide web wasn’t likely to help him better his position in life.

As many months of job applications, interviews, and trolling job boards went by without the results he was looking for, he began to notice a pleasant trend on Twitter. People of all kinds with a variety of influences, who had the same interest as he did, willingly followed him on Twitter, even through his whiney blurbs.

As he began to become more involved in a Ruby programming language following on Twitter, he noticed that a notable player, and fellow Ruby enthusiast that worked for a nearby company, was on his list. Checking into the company and finding a resounding message, he felt a bit of hope. He followed his followers lead to their company website and sent in his resume.

After a bit of impatient waiting, he shot a message to his Twitter friend to ask if his resume had been received. He was a bit upset to find out it had not been. So while he sent in his second copy, his Twitter friend ran to the office of the person who received resumes to make sure it went through. This time it did, and thereby began his relationship with his current company.

He learned an interesting thing after being hired. Many companies now search out the social media input of future prospective employees. Although Kevin’s rants had been lighthearted and nowhere offensive in nature, you may now have an idea of how a negative social media influence or character, may have prevented one more opportunity, and likely with Kevin none-the-wiser. However, the hiring manager did say that having interacted with Kevin over Twitter for months before hiring him, also made it feel a lot more like hiring a friend than a literal stranger.

The Jury is Out

Actually, they are just about to be sequestered in the case of Casey Anthony, a Florida mother who is charged with the murder of her young daughter. Heard about it? Most people have. Although the story itself would have certainly drawn national media attention, the fact that almost three years later the case, and the discussion of it, is still carried on daily on sites like Facebook, Myspace, and Twitter, as well as full emotionally charged discussions on just about every news post since the story began, has been an ever-present cause of concern for Anthony’s legal team.

Although it is certainly unlikely to be the last case in which the line of questioning for potential jurors include such queries as:

  1. Do you use YouTube?
  2. Do you have a Facebook account? Do you ever post status updates?

The Anthony case has been a virally charged one from the start, but any potential alteration in the flow of the court hearing due to social media interruptions such as jurors posting Facebook statuses or tweeting opinions on this case is unlikely. Because of the large investment the state of Florida has in this case, many aim to see that social media does not enter into the courtroom, at least not without permission. It seems that most understand how one slight slip may cause justice to lose on a technicality once again.

Has this Changed Our Human Make-up?

Fortunately, or unfortunately, depending on your glass-half-full/half-empty outlook, people haven’t changed entirely that much. Even before base media such as radio and television, people still wanted to be heard, to share their messages, and their stories. They just did so in books, magazines, and newsprint.

If you could remove the chatter and noise of our 21st century culture, you may also find that marketing and advertising hasn’t changed all that much either.  What has changed is how we are exposed to them. Obviously, from the previous stories, we also know that social media and its resulting benefits or its detriments are almost entirely up to us. So while social media certainly hasn’t changed the fact that we want to succeed, make our marks, and leave the world a better place for our children, it has certainly changed the format in which we have the voice to do so, each and every one of us.

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ICANN: Domain Dispute?

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The Following Article was published in response to a issue raised in with two Real Estate brands in the Hamptons. It is issues like these that are at the heart of this publication and its mission. “It is my hope that when someone isn’t sure about digital media or the information that has been presented to them, they can turn to this blog as a source to verify or self educate so that they can make better more informed decisions”.

Saunders to Give Back Two Domain Names to Non-Saunders Agents published in 27East.com

ICANN – Internet Corporation for Assigned Names and Numbers

To reach another person or a company on the internet you have to type a name or a number as an address into your computer. This address has to be unique so computers can find each other. Who regulates it and decides on a uniform system? Who decides who owns what?

From the start there were a few known addresses called top level domain (TLD); .COM, .NET, .ORG, .EDU and endings which denote countries: .UK, .FR, .LI (Libya) or .IL (Israel).  These are called country code top level domains.

Up until September 1998, the United States Government completely controlled the system. The entity which supervised the internet was called IANA – Internet Assigned Numbers Authority.

As the internet grew and became more commercial and wide spread, the US control became increasingly untenable. The Clinton Administration was looking for a way to make the governance of the domain system global and free.  One option was to hand over control to the UN, and indeed the UN pushed to have that authority under its International Telecommunication’s Union, but the Clinton Administration decided to privatize the domain name governance. It did so to keep the web’s critical system away from political influence and stifling bureaucrats.

The ICANN – Internet Corporation for Assigned Names and Numbers, a non-profit corporation was established. It was commissioned to oversee a number of internet related issues; managing the internet protocol address, assigning regional internet registries for countries, maintaining registries of internet protocol identifiers, management of top level domain names space and introduction of new generic top-level domains. Their principles call for helping preserve the operational stability of the internet, promote competition, and have a broad representation of the global internet community.

ICANN is located in Marina Del Ray, California, and remains in the same building where it started at the University of Southern California. Jon Postel who thought about an entity like that and was set to be the first CTO, died unexpectedly at the age of 55 before he saw it come to life.

At present ICANN is managed by a board of directors, composed of six representatives of sub groups that deal with specific section of the ICANN charter. They are supported by 3 organizations: the Generic Names Supporting Organization who deals with policy regarding generic top level domain, the County Code Names Support Organization and the Address Supporting Organization who deals with policy on IP addresses. There are advisory committees on different subjects like risk, finance, global relationships, IANA and structural improvements.

ICANN doesn’t control content and it can’t stop spam. It does not deal with access to the internet.

ICANN holds public meetings rotated between continents to encourage global participation in its processes. The resolutions, reports, and minutes of meetings are published on the ICANN website. In September 2006, ICANN signed a new agreement with the US Department of Justice for another 5 years.

Uniform Dispute Resolution Policy

One task the ICANN was asked to do is ownership dispute resolution for generic top level domains. Together with the World Intellectual Property Organization it drafted a policy that is known as Uniform Dispute Resolution Policy. This policy attempts to provide a mechanism for a fast, cheap and reasonable resolution of domain name conflicts, avoiding the traditional court system and relying on arbitration. According to their policy a domain registrant agrees, when he signs the domain contract, to be bound by the resolution of the arbitration.

The UDRP currently applies to .BIZ, .COM, .INFO, .NAME, .NET and .ORG and some country code top-level domains.

A complaint has to establish 3 elements:

  1. The domain name is confusingly similar or identical to a trademark or service mark in which the complainant has the right to.
  2. The registrant has no right or legitimate interest in the domain name.
  3. The registration was done in “bad faith”.

A single arbitrator or a panel of three arbitrators  will consider factors such as whether the domain was registered in order to be resold, rented or transferred to the owner of the trademark; whether the domain name was registered to prevent the owner from  registering corresponding domain name, whether it was registered primarily for the purpose of disrupting a competitor or whether, by using the domain name, the registrant attempted to attract internet users for commercial gain, creating a likelihood or confusion.

Those services come at a price; from $1,500 for a single arbitrator to $5,000 for a panel. A very long list of the disputes brought to them is published on their wesite.

Much of the published arbitration has to do with famous cases: Madonna v. Dan Parisi who registered the domains MadonnaCiccone.com and Madonna.com. He was ordered to turn over the domain names to Madonna.

Robert de Niro claimed ownership for all domain names that include the word Tribeca plus any content related to the film festival. His dispute was with a domain called Tribeca.net. Rihanna.com came up for sale and the legal team of the singer filed a UDRP. Other famous arbitrations were conducted regarding ElitrModels.com, WWF.com and AirDeccan.com. All the information about procedures and timelines can be found here: http://www.icann.org/en/udrp/udrp.htm

There are other entities approved by ICANN which provide UDRP services: World Intellectual Property Organization, National Arbitration Forum, Asian Domain Name Dispute Resolution Centre and the Czech Arbitration Court Arbitration Center for Internet Disputes.

All their sites detail the procedures, timelines and prices.

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