Marketing and Advertising

Why use Google AdWords? – Part 1- [Internship]

October 8, 2012 by basilpuglisi@aol.com 2 Comments

Ever search something on Google and wonder what makes the first search result better than the next? With a little help from AdWords it can help you achieve a higher rank in the search results. AdWords bid on keywords that will help trigger their sponsored ads. How much they bid is one of the things that determines their position on the page of search results. The more their ads are clicked, the less they have to pay for each click.
Google AdWords is Google’s pay per click (PPC) advertising platform. This tool is used to direct traffic to your website. Every time your ad is clicked in the PPC option, the advertiser pays the website owner on the terms that the agreed on. The budget can determine how often ads can appear on Google. PPC’s content usually takes form in advertisements such as sponsored links or ads. They appear either above your search results or along the side.
There are many beneficial factors when taking using the AdWords tool. When someone clicks on your ad, this will take them to your website where they can learn more about your business and make a purchase. Advertising on Google can direct more traffic to your website as you are using the most widely used search engine in the world.
When you first come across Google AdWords, you’ll want to narrow down your audience and attempt to target just your customers. Google AdWords allows you to narrow down your audience by choosing from hundreds of languages, and specific cities and regions. For example, if you own a furniture store in New York City, you don’t want your ads to be seen in Colorado. Set your campaign ads to be read in English throughout the New York City area. Making your ads visible within a ten miles radius of the city or using the zip code targeting can’t hurt either.
After you targeted your audience, you then want to create your ad that will appeal to them. You want your ad to stick out like a sore thumb. In a world full of furniture stores, you want someone to click on your website instead of your competitors. In order for the searcher to click your ad, you want to be able to provide them with the one they think provides the most beneficial information or drives the highest value. In order to make an ad the most effective for your website, you want to choose keywords that are relevant. Choose keywords that relate the most to your site, service or offer. For example, if you are a business that sells furniture, your keywords might include couch, futon, or recliner. You’ll also find it useful to create long tail keywords, like NYC furniture store, or park slope furniture store. The long tail keywords use more terms to narrow your target and often have less competition.
There are a couple of types of keywords, one being negative keywords. A negative keyword is a phrase or word that prevents ads from appearing when a searcher types it in. For example, if your business sells furniture, but doesn’t sell bed frames, you would add the negative keyword but put a hyphen before it like so –bed frames. This eliminates your ads from appearing on irrelevant searches. Another type of keywords include exact match. You want to use exact match when you are using keywords that are exactly what a customer would be looking for when searching on Google. Exact match means that the ad shows for searches only when the search query is exactly the same as your keyword. When using exact match, chose your keyword and put it in square brackets. When someone is looking to buy a love seat, and you own a furniture company, you may want to use [love seat] as an exact match.
After you created your ad, you want to set a pricing. Set your daily budget and cost per click up. You can spend to as much or as little as you want. The average cost per click with Google AdWords is around $3.50 per click but in some cases skyrockets to $20. A useful feature on AdWords lets you change your budget at any time. When you are finally all done with setting up your ad, you want to launch the campaign.
Signing up for Google AdWords can be a good move for your business. It can direct traffic straight to your website which can mean more purchases. Google AdWords generates more visitors, followers, and customers. When you have an effective ad on Google’s search results page, your website will see a whole new world. The tool is one of the best advertising options when you want to track ROI and be able to reduce or grow on the fly. While there is still a lot of other options, using the PPC campaigns in Google AdWords can be a great source for new business.
Coming In Part 2 – Google AdWords, Advanced Options, CPM, Newsletter, Calls, DisplayNetwork
Sources:

The content in this article is part of Digital Ethos’s Digital Media Education in the Higher Education Internship Program, the content was created by @KaylaMarzo, a Student at Suffolk County Community college, intern at Digital Ethos.

What Type of Marketing Job is Right for Me?

September 27, 2012 by basilpuglisi@aol.com Leave a Comment

You want to get into marketing, but aren’t sure where to start. Maybe you’ve just graduated or are looking around for an internship, but are having trouble narrowing down your options. The fact of the matter is that marketing is a vast industry, and it has many different types of careers to offer in numerous fields. The key is finding the one best suited to your particular strengths and passions.

http://www.flickr.com/photos/41605671@N08/4090395947/

The marketing sector can be broadly divided into five primary fields or branches. They are all interrelated and interdependent, but each is unique and all involve very different job descriptions. You can choose from careers in advertising, media, brand management, market research, and PR. Here’s what each has to offer:

Advertising

If you’ve ever seen an episode of HBO’s Mad Men, you probably have a general idea of what this work involves. Of course, it’s not nearly so glamorous or dramatic as that, but a career in advertising means becoming an expert in rhetoric, persuasion, and psychology. You’ll need to have a sharp aesthetic sense, be well versed in typography and design, and, most importantly, be able to create concise appealing images and expressions that will sell products.

Media

Technically, media falls under the blanket of advertising, but it deserves it’s own space because of the specialization it involves. While advertising, as characterized above, refers to the generation of concepts and strategies, media refers to the communication of those ideas. These jobs demand technical skill and involve getting the ad concepts circulating at maximum exposure on the Internet, television, in print, on billboards, and wherever else they will be most effective.

Brand Management

Brand Management accounts for a large part of marketing. It is also a largely conceptual field that requires an intimate understanding of a specific company and the products it sells. Brand managers must find ways to capture the essence of a company or product and translate it into a concise image, name, and marketing strategy––all while anticipating public reactions, carving out a niche market, and combating competitors.

Market Research

To sell a product, one must first understand the people it is being sold to. Market researchers conduct polls, organize focus groups, analyze statistics, recognize and anticipate consumer trends, and gain insights into the habits and psychology of the buyer.

Public Relations (PR)

Public relations jobs require strong social skills and fast-talking. PR departments are intermediaries between the media, consumers, employees, investors, and the public. They write press releases, appease angry parties, promote products, keep investors informed, and deal with journalists.
As long as products are being sold, there will be a demand for people who can market them. This is why there are so many employment opportunities in the marketing sector, and usually a strong degree of job security. Slumps in the economy rarely put marketing firms out of business. Rather, they make companies who are desperate to sell their products even more reliant on advertising and creative marketing. Hopefully this guide has helped you narrow down your options. Best of luck in finding the type of career you’ll pursue in your job hunt!
Thanks to Agency Central for contributing this guide. If you fancy your hand in any of these roles, you can find wide range of marketing recruitment agencies at AgencyCentral.co.uk.

How to Budget for Marketing

May 27, 2012 by basilpuglisi@aol.com 2 Comments

Whatever it is, the budget you put in place for your marketing for the year ahead will shape the results you achieve. Now is the ideal time to define your marketing approach and the budget that will support it. In a recent Toluna survey of businesses, 40% of businesses surveyed stated that they did not feel that their marketing budget met all their marketing needs.
In tougher times, the marketing budget is often the first thing that is cut. Yet it is commonly known that companies which consistently market themselves in a recession perform better than those that don’t. So:

How can companies budget better to create the results they want?
What can companies do to budget effectively for the year ahead?

Fit your strategy around your target market

Strategy is everything in marketing. But a separate strategy for your marketing and your sales approach will not deliver the best Return On Investment (ROI). Now is the best time to review your marketing approach in 2011 and identify what worked – and what didn’t. Then, apply this important data to your overall sales and marketing strategy. Which markets are you trying to reach? Which audiences do you want to grow in the coming year? Match this with your marketing approach and plan your marketing spends in careful stages, so that each part of the plan flows from one stage to another. Use inbound marketing technology to track the behaviour of your target markets and ensure that you are using the most appropriate marketing channels to reach them. This will help you get more from your budget in 2012.

Track your ROI on marketing spend

Your marketing data from the past year will provide a valuable insight into what will work over the next 12 months. So carefully track the ROI you’ve gained this year and identify the activities that have created the best results.

Be ruthless in assessing what is paying you back and what is proving to be a drain on your resources

Would these areas work better with a different approach, perhaps using inbound marketing to accelerate results and make them more profitable? You can also use inbound marketing technology to closely assess and analyse the exact payback from each area of your marketing plan – and feed this knowledge into the year ahead. Put a plan in place for tracking your ROI. Inbound marketing allows you to do this continuously and consistently, letting you to adapt and refresh your marketing activities accordingly.

Create a cross-channel marketing budget

Are you currently using all the appropriate marketing channels? Did your approaches in 2011 feed across the different channels to maximise results – or did you only focus on a couple of areas?
Recent research suggests that companies using social media or “collaborative Web 2.0 technologies” are achieving higher profits. (Source: McKinsey)
Are you one of the companies missing out on a better marketing ROI by neglecting or misusing social media and other technologies?
By using inbound marketing you can connect up all your marketing channels much more effectively, making it easier to retain any potential customers – whatever stage of buying cycle they are at. You can create a cross-channel presence that reduces the cost of building a receptive and responsive brand profile. This approach also makes it much easier to budget for the year ahead. It gives you a core strategy which then feeds out across all the channels – bringing you a better ROI for 2012.

Adapt and update

While it is important to develop a clear strategy to get the best from your marketing budget, it is also important to continuously review and analyse your results. More conventional marketing approaches have traditionally made it quite hard to view the results as you go along. But new inbound marketing technology allows you to view the impact of every single aspect of your marketing approach – as it’s happening. Use this invaluable and on-going insight to adapt your strategy and ensure you make the most of your budget throughout 2012.

What is the secret to budgeting right for marketing in the year ahead?

Everybody wants to make their marketing budget work harder. So how can you ensure you do this in the months to come? Focus on your target market and what they’re doing. By using inbound marketing technology you can get closer to buyer behaviour and demand. You can use this insight to create more meaningful connections by building relationships across all the different marketing channels. This enables you to accelerate the relationships you build with your prospects. Instead of waiting for months to view the results, you can see who’s responding – and adapt your strategy to meet the demand there and then. This ensures that your marketing spend is continuously matched with where it is most effective and that it feeds right back into your company’s sales and marketing strategy. Create your strategy, use advanced inbound marketing approaches to maximise your marketing impact and assess its impact while it’s live. Keep it consistent and targeted and you can look forward to a better ROI on your marketing budget in 2012.
Author: Sookie Shuen is the community manager at Tomorrow People, a leading UK inbound marketing consultancy. You can read more of Sookie’s content on inbound marketing by subscribing to the Zoober Inbound Marketing blog here. You can also find her on Google+ and Twitter.
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BlogWorld and New Media Expo 2012 NY [Event]

May 16, 2012 by basilpuglisi@aol.com Leave a Comment

The BlogWorld Social Media Conference and Expo returns to New York again this year from June 5th through 7th as a must-attend social media networking and educational event. They are expecting thousands of attendees from over 50 countries with more than 200 speakers for the event. With a great trade-show planned this may be the only industry-encompassing event that will help bring together those in the content creation and publishing businesses together.

BlogWorld Speakers

There will be many notable speakers attending the BlogWorld Social Media Conference and Expo in 2012.

Greg Cargill – VP of Client Services for Social & Media, Blitz

Greg’s professional career is focused on helping celebrities, brands, and products develop awareness through strategic and internet partnerships. Greg and his team at bigMethod have worked with some of the world’s largest brands such as City of Hope, Harley-Davidson, and Honda. They have successfully brought these organizations to the online social media marketing landscape. bigMethod was recently aquired by Blitz agency.

Greg will host a session called What Makes Big Brands Spend Money on Your Blog. He will share key points such as:

What makes brands decide to spend money on a blog
How much do they spend?

Linus Chou – Product Manager, Google

Product manager for Google Analytics, Linus Chou focuses on social attribution as well as real time analytics products. Before arriving at Google, he was an engineer for display advertising at Amazon.com.

Linus will host a session called Measuring Social Media Using Google Analytics. His key points will be.

Always measure ROI
Understanding how social channels are generating conversions for your business
Learn the difference between upper and lower funnel social channels and what that can mean for your social media marketing campaigns.

Katie Richman – Director of Social Media Strategy , ESPN / espnW

Director of Social Media Strategy for ESPN Digital Media, Katie Richman is part of the startup team that is building ESPN’s women’s sports business. Katie began her career in 2001 with MTV Networks Brand Creative and moved onto Oxygen Media in their startup days as well.

Katie will be hosting a session titled Creation, Curation and Collection: Getting to know Pinterest, Instagram and Tumblr with key points focused on providing a good understanding of tastes, metrics and segmentation options as well as information on cutting edge platforms.

Who Should Attend?

Anyone who publishes online can benefit from the knowledge shared at this event. Content creators, publishers, bloggers, podcasters, radio and WebTV broadcasters will benefit from new understanding on topics such as trending strategies, best practices, and trusted techniques to improve content creation and monetization.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Using Social Media for Brand Awareness

May 7, 2012 by basilpuglisi@aol.com Leave a Comment

Cost-effective and powerful, social media is changing the way companies network. That’s because many businesses today are finding that connections made on sites like Facebook, Twitter and blogs are allowing them to better communicate with customers, more effectively draw in new leads and, over all else according to a July 2010 survey, increase customer awareness of their brand.
How does this work? How can you leverage the power of social networks to expand your brand’s influence and reach? Check out these five practical ideas!

Know Your Brand. Before you can promote your brand, you need to have a solid understanding of what it is. Ask yourself what distinguishes you company from others, what you offer that no one else does, what makes you valuable. Then, find a way to promote those benefits across all your marketing materials, from your logo to your website to your Twitter profile, in order to communicate a strong sense of your brand.
Establish a Solid, Branded Web Presence. Your website is your single most important online branding tool, the place where all your other marketing tools will direct. With a strong Web presence, your company has a resource that means better search rankings for increased traffic, increased leads and higher conversion rates.
Go Where Your Audience Is. A big part of being able to effectively reach your audience is understanding who they are. Is your audience active on Pinterest? Instagram? Facebook? Go where they are and join their conversations in order to expose them to your brand—and to enhance your scope of influence, offer something that meets their needs, whether tips, answers or links to helpful resources.
Connect with Online Influencers. Identify the people in your industry who are most influential and work to build relationships with them. Follow them on Twitter, respond to their posts on blogs and Facebook, email them when you have something valuable to say. By connecting with these influencers, you help expand your company’s reach.
Keep at It. A strong social media presence isn’t built overnight—in order to develop a loyal following, you have to earn it. Be consistent about posting on your social profiles so that users come to trust and respect your contributions; if you don’t, you run the risk of harming your reputation rather than helping it. If you can’t keep up with a profile, it’s better not to start it.

What do you think—could social media be a game changer for your brand? Take advantage of these tips to watch your presence expand!
Author:
Shanna Mallon is a writer for Straight North, a leader among Chicago marketing firms. She writes for clients in various B2B industries, from merchant processing solutions to Kevlar welding gloves. Check out the Straight North blog! @straightnorth
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Boosting Revenue with Social Media

April 29, 2012 by basilpuglisi@aol.com Leave a Comment

For many marketing companies, management of corporate or small business level social media has become a full-time endeavor. For this reason it can be vital to learn what impact your efforts are actually having on your brand awareness. Gaining this knowledge will help you to understand what it may take to boost your business’s bottom line.

The Noisy Social Media Environment

Social media networks are busy places. Once a user has built up a large friend or fan following, the information can stream by at light speed. There are plenty of opportunities to place ads to garner that extra attention from those who may not be able to meticulously pick through their social media networks information, but still scan it for an overall idea of what the internet world had to offer today.

In a recent release of a study by the Adobe Digital Marketing Team, some statistics may have shown why consumers and businesses may not be benefiting from social media like they could.

36% of tweets with valuable content are swallowed by a more boring majority.
37% of those who do use social media networks say that the ads they see are not very useful.
63% of social community managers spend more than 30 hours per week.
26% spent 41 to 50 hours on their community administration and management.

Account proliferation seems to contribute to the overload currently experienced on social media networks. The Adobe study showed that many companies with over 1,000 employees, had an average of 178 social media network accounts. Not only can this clog up the networks, but it can also make full brand analytics rather difficult to test in some cases. Many social marketers also report that they feel they lack resources. Many of those also reporting that they often struggle to measure ROI, which ironically, does not help for getting new resources.

Measuring Social Success

There are obviously many business, large and small who are utilizing their Facebook fan pages to great benefit for their businesses and brands. Facebook and YouTube both have emerged as leaders in social marketing successes. These two market leaders dwarf their competition with an unparalleled critical difference in terms of time spent by users on those sites.

The study also showed that recommendations from other social users can affect the level of enjoyment a possible consumer may feel about a video. When it comes to websites and content, the study also showed that users tend to stay logged in more than twice as long when doing so with social plug-ins.

Many other social networking and social media statistics found in the study can also be vital to understanding how to implement

Social sharing increases email click-throughs

CTR without sharing shows up around 26%.

Twitter – 5.0%
Facebook – 5.4%
LinkedIn – 9.6%

People use social networks to find local business

In 2008 4% of consumers reported they used social networking sites to find local business.

2009 – 7%
2010 – 9%
2011 – 15%

Social Drives Sales but Faces Perception Challenges

During a self-assessment of women’s marketplace influence, 73% of young adult women described themselves as influential information sources. It also showed that orders that come in via social media networks are commonly larger than those through more traditional digital means such s email, search engines, or even ad displays. In the same realm, the study showed that social sharing can actually trickle down to orders. A quarter of online shoppers who shop at least quarterly, and log into their Facebook accounts at least once a month have made purchases based on a social recommendation.

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Social Media Week Made Manhattan Move for #SMWsmac

February 29, 2012 by basilpuglisi@aol.com 2 Comments

An attendee at our event submitted a wonderful poem about his experience at the Social Media Week Social Media Action Camp event. #SMWsmac

Social Media Week Made Manhattan Move

By Serge Zenin

Social Media Week made Manhattan move;
Networking and negotiating, we never grew numb;
Give out a business card and go with the groove;
I’ll friend you on Facebook, wherever you’re from;

Developers need diagrams drawn by art directors;
Bloggers benefit as they beckon a bigger crowd;
Consultants collaborate with crafty data collectors;
Programmers pick projects that make guru’s proud;

Puglisi Consulting prudently puts people together;
Implementing inactive ideas with inherent passion;
If a logo looks cold let’s lightly add a little leather;
If a fangate’s too flashy let’s frame it with fashion;

Social Media Week electrified the wire that conducts;
It’s about providing solutions, not selling products!

[youtube=http://www.youtube.com/watch?v=DXfJQLVPsXA&feature=youtu.be]

Serge Zenin is the founder and director of BD at Media Contours, an NYC based PR and marketing company. When he’s not working, Serge enjoys writing poetry about relationships, love, modern phenomenon, and various other topics. If you would like Serge to poetically capture the essence of your business or your event, please contact sergezeninpoetry@gmail.com with your request.

Social Commerce Summit 2012 [Event]

January 31, 2012 by basilpuglisi@aol.com Leave a Comment

It’s time again for the Social Commerce Summit and for the pros and experts that come together during this yearly conference. On Tuesday, February 7th, the events will swing into action once again for 2012.

All About the Social Commerce Summit

Since the immersion of social media into digital commerce, incredible opportunities and options have opened for business owners. Socially marketing your products and services can come with its own challenges though, so the Social Commerce Summit, or SCS, has a focus on presenting some incredible tips and tricks along with the best practices common to businesses successful in this form of marketing.

The SCS will provide the platform for experts in their industries to share their own best practices and ideas that have been built upon cutting edge trends and technologies and are the products of incredibly successful Fortune 500 campaigns and strategies.

The Agenda

The conference’s format is designed to encourage short presentations with short discussions following. This encourages speakers to get to the heart of the matter quickly so that additional points can be discussed and engaged as the conference rolls on.

Everything from product creation or discovery to social advertising deals are discussed to help educate those new to the business as well as those brushing up on current trends. There is also plenty of time to connect with colleagues and create new networking relationships for your business.

The Speakers

You can expect to hear from a wide variety of speakers who hail from a vast number of different types of industries with everything from BusinessInsiders own Nicholas Carlson, @nichcarlson, to Tim Mahlman, @tmahlman, at Klout. Speakers will include marketing, branding, and developmental executives as well as innovators and strategist with leading information on how to expand a business’s ROI. A few speakers include:

Margot Savell – @margotsavell
Margo is the digital measurement strategist at Weber Shandwick
Jason Ross – @JasonPRoss
The Founder of Jackthreads.com
Paul Lee – @ipaullee
The head of PLayboy Digital Ventures and an admitted Foodie
Chantel Waterbury – @chantelchloe
The Founder and CEO of Chloe and Isabel

In addition there are also reps from several major brands such as Martha Stewert Living Omnimedia and Battery Ventures.

Who Attends Social Commerce Summit?

Everyone! Everyone from the speakers themselves to anyone who is selling or promoting their own products, services, and ideas. You can expect to find investors and entrepreneurs who are involved in forms of digital commerce at the SCS.

Make sure to follow @BI_Events to keep up to date on conference information.

Lastly, remember that DBMEI subscribers also receive 15% off of the ticket price to the Social Commerce Summit. Simply register on site and include the code, dbmei15, in the discount code box on the left to get your DBMEi subscriber discount.

Author:

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Start Your Own Social Media Business, Without the Collateral

January 30, 2012 by basilpuglisi@aol.com 11 Comments

In today’s economy, it is very hard to get a job. Because of all the competition, it’s also very hard to set yourself apart from the rest. If you’re a student living out of a parent’s home and still learning how/struggling to fend for yourself, you will be able to agree that finding a job that suits your circumstances can seem like an endless and pointless mission. Plus, add all the pressure of studying, socializing and still growing up, a pattern of rejection letter after rejection letter can take its toll. I know it did for me. So I

started thinking, I need a job and thus far, I’m having zilch luck finding one, so I steered my original thoughts of corporate climb towards another venture, starting my own business, and working for myself.
Who hasn’t toyed with the tempting idea of owning your own business? And if your circumstances are similar to mine, I recommend you continue reading. I have put together a simple, 3-step guide for students needed for the initial ‘thinking’ stages of starting a business. All you need is a social media platform (a Facebook, Twitter or LinkedIn account), a working knowledge of how it operates and commitment to your interactions (potential clients).
1. Go with What You Know

As a student, and as a child who was raised by the Internet, one thing I completely blanked on when trying to decide on the service of my business, was social media. And I can’t believe it took me that long to think of it! If you’re addicted to, and can’t live without your Facebook or Twitter and consider yourself a bit of a whizz when managing your accounts, then why not consider a position such as Social Media Marketing Assistant? Every company/organization/individual who understands the importance and benefits of having or introducing a digital media marketing strategy will be interested in your services.
2. Create an e-Portfolio
Having a electronic portfolio is much more versatile and accessible than a hardcopy portfolio. And by utilizing social media to reach your audience, your work and services will be viewed and sought after online therefore, an e-Portfolio proves to be your most significant asset in the business world. It’s like a resume, just a lot more interactive. An e-portfolio can include multimedia presentations, relevant web pages, work from Adobe, data spreadsheets, reports – basically anything you have created online!
3. How To get Your Name Out There and Who You Should Be Marketing Towards
If Facebook is what you know and therefore your platform of choice, instead of using your own personal account, set up a Facebook page dedicated to your business and link your professional account to your personal account (this will actually boost friend requests aswell) You must think to yourself; who would use my services? Who needs me?
So students, you’re not alone out there. Flexibility and enjoyment (not to mention good pay!) are all key in finding a successful fit whilst you are studying and the skills you learn & develop in social media are invaluable and will prove to be a significant asset in your professional later life.
Author:
A Public Relations student, born, raised, & studying in Melbourne, Lisa Danielle Carey is currently completing her A.D in Public Relations at Victoria University. As a social media enthusiast, she is active on Twitter, as well as Facebook. Social Media is the face the future, so let’s embrace it together!
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3 Tips to Synchronize Online and Traditional Marketing

January 23, 2012 by basilpuglisi@aol.com Leave a Comment

As much as the online community loves to promote the effectiveness of a well-designed online strategy, it’s impossible to deny that
traditional media can be hugely effective. What get’s lost in much of the debate about online vs traditional marketing, though, is how
incredibly powerful they can be when used in tandem. Here are three ways to make it happen.

1. Play Ping Pong

In The Thank You Economy, Gary Vaynerchuk explains how playing a game of ping pong between social and traditional media can launch customer
engagement through the roof.

In the book, he argues that simply including the URL of a Facebook page at the end of a TV commercial doesn’t go nearly far enough. Instead, the commercial should include a genuine call to action that encourages viewers to find out what’s happening online.

Once the users visit the social media page, they should find not an advertisement, but a genuine community of like-minded people. All the energy and excitement surrounding the community can then be harnessed and channeled. It can be used to spark new ideas that can make their way back into traditional media.

When a meme makes the leap from an online community to traditional media, the people who were involved in the creation of that meme will feel vindicated. This further improves the engagement and keeps the community coming back for more.

In the book, Vaynerchuk applauded the success of an Old Spice campaign that, in many ways, accomplished just that. The character from the commercials was placed into the social media realm, where he interacted directly with the audience. Taking things a step further, he responded to requests from the audience by recording new videos that incorporated their ideas. This resulted in an incredibly successful campaign.

But Vaynerchuk also had some harsh words for Old Spice, because they failed to keep the game going. They eventually stopped engaging with
their audience, treating the social media phenomenon as though it were a TV advertising campaign that could just end without so much as a
farewell. He feels that the campaign should have been used to develop lifetime customer value that would have kept customers coming back for
more for the foreseeable future.

2. There’s More to Social Than Marketing

Chris Brogan is one of the most widely respected voices on social media marketing, so it’s no small thing when he says that social media is about more than marketing. One of the most important changes that social media has brought about is the ability of the customer to talk about you.

What does this have to do with incorporating traditional marketing? Consider the value of actually understanding your audience. In 1998, marketers were willing to pay between four and five thousand dollars to conduct a focus group consisting of less than ten people for two hours.If people were willing to spend this much for two hours with ten potential customers to figure out how they thought and what made them tick, imagine how much they would have paid to have access to a never-ending conversation with thousands of potential customers.

The amount of data available at your fingertips is staggering if you are just willing to listen. Insights gleamed from relationships that were founded by social media can be an incredible source of traditional marketing ideas. Taking the time to really understand your audience and how they think will dramatically improve the impact of your traditional marketing efforts.

Building relationships using social media can also help expand your influence. A phone call only takes place between two people, but social media allows you to have a conversation of comparable intimacy with hundreds or thousands of people at the same time. Do not underestimate the power of influential relationships. They have always been the backbone of a strong business, and the intensity of this has only been magnified by the power of the internet..

3. Reach Critical Mass

The most important thing that social media has to offer is right in the name: social. It’s about the conversation. It’s that conversation that keeps users coming back, gets the word out, and makes things happen.

A conversation, by definition, demands more than one person. Most people are hesitant to start or join a conversation unless one has already been started. As the old saying goes, nothing attracts a crowd like a crowd.

This is where traditional media can be immensely powerful. By sending enough people your way, you can reach the critical mass necessary to get a conversation started. This can be accomplished without traditional marketing, but it’s often much easier to reach this point using something like traditional advertising.

Social and traditional media can amplify each other in ways that weren’t possible before. By keenly understanding the difference between the two media, it’s possible to reach a wide audience, listen to what they have to say, and appeal to them in new and powerful ways.

Author:

Kathy S. is a freelance writer and car insurance expert. She lives with her husband in Georgia where they enjoy weight training and comparing car insurance together.

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