@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

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Visibility Marketing Trends for 2011

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As for Businesses and visibility, what can be predicted to be the trends for 2011?

Here are some thoughts:

Web Design – As the reliance on websites becomes widespread for small businesses, so does the competition. How to retain the visitors and make them go to other pages on your site has been a question may want an answer to. The trend for the upcoming year in websites, points to the fact that a basic page is not good enough anymore. Sites are expected to engage, entertain and interact with their visitors. The design process has become simpler and many sites are offering, for small amount of money, templates that and already set up, making them hipper, more fun to use and interactive.

Mobile Connectivity – Smart phones are gathering speed and offer possibilities that we never had before. Almost 50% of business owners already own smartphones. Mobile devices will change how we do business. They offer another platform for advertisement as well.

E Commerce – will continue to grow in popularity. A research done in the beginning of 2010 showed that only 30% of small business websites have e commerce capability.

Social Shopping – and interacting with customers is becoming increasingly important. More businesses will get into the social media plains. First hand recommendations in a saturated world are more important than ever.

Social Media – In the past year many business owners spread themselves thin over many social media platforms. The important thing is, and will remain to be, a consistent message and brand, with exposure to consumers.

Cloud Computing – In the beginning of 2010, a group of internet experts and mavens got together and announced that “we will all be leaving in the cloud by 2020”. It seems to be happening faster than they have predicated. Many business owners realized that cloud computing is very beneficial. It eliminates the need for an office and a desk. Everything can be accessed from mobile devices (laptops, tablets and smartphones). Having the ability to see everything that goes on, wherever you are anytime you choose to, is becoming a reality with cloud computing. It is the ultimate “virtual office”.

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After Christmas Sales

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It looks like this year was a good year for Christmas business.

The estimated sales this Christmas season are projected to reach $451 billion. That number is much higher than what happened in 2008 and 2009 and is almost at par with 2007, one of the best years ever. In 2007 the sales were at $453 billion.

Because of that fact, experts expect after Christmas sales not to be as deep as they were in Christmas past, but retailers are still trying to keep the momentum going. If sales are going to be strong as they were before Christmas, this might turn out to be a very good Christmas indeed.

This year, internet sales reached $36 billion, driven by discounts and free shipping. Many of these offers will continue this week. Online sales in the United States rose 15.4% compared to last year.

Many chain stores are announcing big discounts that will continue up to the end of the year, and many stores are extending their operating hours to accommodate as many shoppers as they can.

Most of the after Christmas shopping has to do with returns, exchanges and especially gift cards. Combining a monetary gift card with deep sales is what causes customers to brave the bad weather and go to the store.

What is the best strategy for after Christmas shopping? Expert suggest to do an online search before you go to the mall to find out where the best sales are. Businesses are sending e mails to their customers to let them know where the good sales are. Some of them worked over the Christmas vacation to be able to reach their clients.

Where are the biggest sales? Jewelry, toys and TV’s before the Super bowl.

Spending on gift cards reached nearly $25 billion this season, an increase of 5% over last year, according to the National Retail Federation. Most of the gift card sales came in the last few days before Christmas.

The weather may play a role in after Christmas shopping this year, with 5-18 inches of new snow expected in Washington D.C, New York and New England. But bad weather plays a more important role before Christmas, than after. People can hold off on redeeming their gift cards for a while, since they are not bound by a firm date when they have to have their gifts ready. After Christmas sales are considered “the icing on the cake” for retailers. And indeed retailers feel the brunt of the storm with lower after Christmas sales. Now that the storm has passed retailers are waiting for increased sales with abated breath. They are hoping to turn a good year into a great one.

Blog 2.0 – Puglisi’s Blog 2011

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Happy HolidaysPuglisi’s blog has seen a slow and steady increase in its visitors, so much so, that it will undergo a few upgrades and looks for 2011. The blog founded by Brand Marketing Educator, Basil C. Puglisi will move from text based blog articles to media…. after all if it’s a blog about digital media it should include some of the web 2.0 feel.

The blogs original intention was to be a personal space for Puglisi to store research thoughts, track stages of development in digital trends and develop a base of knowledge to act as a resource to reinforce his seminars and events.

In Jun 2010 – 32 visitors that where tuning in to read about Digital Media and Visibility Marketing.  As of Dec 28, 2010 the blog had 208 visitors a month and continues to grow despite little if any advertising.

In 2011, we be stepping up the professional brand of the blog, you can expect to see everything that Basil C. Puglisi has learned over the last decade with a healthy mix of digital and academic expectations being executed.

Changes coming in 2011:

1) Citations: It’s just good practice to make sure that you share sources when writing. This reinforces that your work has research value and is developed from more than one point of view.

2) Charts, Pictures and other visuals: If we are talking about growth, locations or people, we should show you what we have seen or found.

3) Video: This is the fastest growing trend in the world, be it for learning, marketing or documentary videos is no surprise that YouTube is the second largest search engine.

The road map to developing a successful blog is a process, one that must develop a good foundation and then add the bells and whistle, or in this case the sources, and media. While some have criticized the lack of advanced features on the blog, it turns out that the development of a good content foundation still supersedes any social media or technology driven media. In this case, now that the foundation has been laid, we move into the more advanced features in 2011.

Happy Holidays!!! Social Media Do and Don’t

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So as we hit Christmas Eve, I like to take a minute and share a few Social Media etiquettes for the general year, but ring even more true for the Holidays.

1) Don’t sell anything!

At this point if you haven’t capitalized on your call to action you lost that chance by now. After all social media is about trust, consistency and professionalism, not selling.

2) Engage in genuine content.

Find ways to thank people, share info for free that has value to it, even if you hold back a little at least your getting in the spirit of giving and those on the other side might do them in return come the new year…hint, hint…

3) Be at peace with the (social) world.

This is a time for peace and relaxation, there is enough stress without you adding to it, expect the site visit to be short. Put away the sword, find things positive about what you agree with, reinforce similarities even with competitors… being the fair and honest (you) will mean everything to people when it comes time to spend money.

4) Stay engaged.

While now is not the time for long drawn out affairs, stay true to what others expect, if you check in everyday, hour, whatever, stick to this, consistency is almost as important as content.

5) Have fun.

This is what makes you different, just like someone smiling over the phone, you can tell when the person engaging you in social media is doing it because they are having fun, or because they are forcing it.

Happy Holidays!!!

Please be safe & responsible!

How to advertise your business with Google?

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Google is no doubt the biggest search engine in existence today, with 1.2 billion searches happening every day.

Advertising through such a company can give your business more exposure than any other advertising method. But there are so many ways to advertise with them. Which one will suit your business? The main objective of advertising online is to create exposure when people search an item they need.

Here are three methods of advertising your business using the search engine Google.

AdWords

The oldest and most known system is called AdWords and it is the main source of income for Google. How does it work?

This application lets users create their own ads using tools and keywords. The ad will appear on the Google search result page, on the right side and on top of the search results under the tag “Ads” in small letters.

The good thing about AdWords is that you, the advertiser, choose the keywords that will trigger appearance on related searches. You pay only when the ad is being clicked on and the visitor goes to your website.

The advertiser can set a limit to how much money he is willing to spend for his ad to appear and this, among other factors, determines the actual placing of the ad on the list. It is called PPC (pay per click) advertising, and the bidding starts at $0.05 for a single click. The minimum required budget per day to advertise with AdWords is only one dollar. You can select the daily budget and select specific area or the time to display your ad.

This program is very popular because it allows its users to control every aspect of the campaign. Each aspect can be fine-tuned to increase efficiency and improve result in terms of getting the right people to your site.

What sounds very simple, is nothing but. Searching the terms AdWords on Google will yield a plethora of sites ready to teach you how to work with the system and improve your return. Google evolves and adjusts all the time, coming up with new logarithms to stave off hackers and people who are trying to game the system. Running a successful AdWords advertising campaign can be complex, even when dealing with the system on its most basic and principal level.

Advertisers have made their knowledge of working with AdWords their main source of income, abandoning their initial goals, the more they got immersed in this world of PPC advertising and understood how different factors influence their click-through rate.

Banner Ads

Another system for advertising online is Banner ads. Banner ads use Flash, eye-catching graphics or animation and appear on specific web pages. When clicked the banners connects you to the advertised site.

Banners can be created by a person without vast knowledge in coding and HTML (the language used by programmers). There are websites that offer an  already designed banners for sale, Google AdWords published Editorial Guidelines that serve as guideline for writing online ad copy. The guidelines include everything from spelling and style to recommendations on length, keywords and content.

The better the ad relates to the website it’s placed on, the more likely it is to be effective and create a click-through.

There are some ways you can place your banner on a desired website; in one system, Banner ads are triggered by keywords supplied by the advertiser. Another way is to exchange banners with a site you would like your banner to appear on. There are banner exchange programs, which a little search on the web will unveil, and you can contact the search engine companies like Google, Yahoo etc and have them place your banner ads of different sites. With this system keywords trigger the appearance of the banner, and you, the advertiser has no control on where they appear.

Banner Ads are usually charged by Cost per Impression (CPI, or CPM). Often a price will be set based upon a cost per thousand impressions, or views, and depend on other factors.

 Banner ads can be harder to control, however, because any changes requires a new banner to be uploaded. Placement on some pages may be pricey at times.

Experts recommend Banners be only part of your online advertising campaign. Combining them with other methods like e-newsletters, search engine advertising and search engine optimization will yield the maximum effect.

Google Places

Google Places is a location based service that allows you to list your business on Google maps. Google allows business owners to manage their physical business location information. This information appears on the search result page when the location and kind of business is typed into the search bar. It is a free service which business owners have to “unlock”.

There is of course a premium service that allows business owner to update their information, add a picture that will appear on the front page, add reviews and special offers.  A tag appears on Google maps that shows the location of the business.

Users of the service will get a decal for their place of business that will allow users to scan it with a smartphones and go straight to reviews about the place. Google advertises it as being useful by the computer and in the physical world. 

This is one of the great ways to get targeted traffic to you website from the place you are located.

What is a Digital Brand?

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Digital brand is a collective impression of all that is posted online about a person or a business. Many people share their experiences, opinions and pictures using different social media platforms.  The total of this information is what creates a person’s digital brand.

The digital brand is like a credit report. It communicates the character, professionalism and reputation and how likely a person is to make smart decisions.

Same goes for businesses. Everything that is said, shared or complained online becomes the digital brand of the company. A paradigm shift which has occurred in the last few years between organizations, businesses and their consumers, governments and their constituents has changes the playing fields. The customers now have access to vast amounts of information; they are both mobile and connected, and they have more power to change the market.  How do organizations present themselves and engage in the marketplace is what digital brand is all about.

Due to the way the Internet is fast evolving, especially through the social web and social media sites, there is now a plethora of information that can be used to hold a dialogue between a Brand and a consumer, or groups of consumers. Digital brand engagement focuses on communication via the web. If in the past the exposure of your brand was most of the advertising work, it has changes so that engagement with the brand is becoming more and more important and taking the place of simple exposure.

Consumers can now be very selective about which brands they choose to interact with; and have the ability to communicate their thoughts and feelings globally. Brands can take notice of what is being said about them, their product or service by monitoring conversations taking place outside of their own website.

Digital Branding is the process of planning and managing communications to the user of your products or services. It is an extension to traditional marketing efforts employed to manage your business. Digital branding software enables you to track the activities of all your customers and monitor their interaction with your business. It will help you maintain intimate content with your customers and avoid customers feeling the effect of mass marketing to them. The resulting data can help you in planning future campaigns and tailoring responses.

Through “buzz monitoring” tools, and there are a number of tools to choose from, businesses can find out what is said about them. The value of the information provided can be increased further when the buzz monitoring data is correlated with the site analytics data. It’s important to listen and observe the buzz, and analyze its impact prior to engaging. Digital Branding helps marketers optimize their campaigns to maximize conversion rates.

For a successful digital branding you have to create experiences that are authentic and feel genuine, it has to be adaptive and to respond to the customer’s involvement. It has to be relevant and useful and appealing to the customer specifically. It has to be transformative, fresh and establish an emotional connection with the brand. The experience has to be immersive – they should lose track of time while engaging with the brand and it has to be social – enable sharing and contributing to the conversation.

When planned effectively, digital branding is a cost effective and often inexpensive method for extending and managing a brand, products and service awareness

Social Brand Visibility: BuzzFeed

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BuzzFeed, a company founded in October 2006, is a trend gatherer (‘aggregator’) that uses web crawling technology and human editors to link its users to the most popular stories around the web. It provides a snapshot of the viral trend in real time, all the time.

The home page contains a list of posts from users and staff. The content is usually a video, an image or a link. It is free for all to see, without registration.

With registration, every user creates his own homepage, opening with the interesting stories from around the web in the categories that he chose. The homepage also contains the links to their most recent contributions. As a way to encourage users to post links, there’s a scoreboard of how many times they have posted and how many times their posts reached the front page.

Users participate in the site by reacting to what others have posted with a system of badges. These are tags given to posts like “WTF”, “TRASHY”, “GEEKY”, “CUTE”, “OLD” or “LOL”. When enough users feel the same way about a post, the tag is attached to the post permanently alerting other users to its content.

The research done by the site is used by many bloggers, journalists and social media experts to gauge the pulse of the internet community.

In its best month (November 2010) BuzzFeed had 525,000 visitors a day, the majority of which are from the USA (371,000). It is less popular in the UK (37,000) and Canada (39,000) visitors.