Digital & Internet Marketing

Social Media & Brand Monitoring Part 4: Techrigy, Seesmic

March 24, 2011 by Basil Puglisi Leave a Comment

SM2 – Techrigy

When Techrigy, a Pittsford, N.Y Company, reached 1 Billion conversations, in Feb. 2009, it was posted all over the internet. In July of that same year, the company was acquired by Alterian, a British integrated marketing software platform and a leading marketing service company. Their product was labeled SM2.

The company provides brand monitoring solutions for social media. It provides tools to monitor and measure social media sentiment analysis, trend comparisons, geographic analysis, theme detection, authority measurement, demographic and classifications.

SM2 helps brand managers see what people are saying about their brand, who is saying what, how the competition is doing and what is said about them. It is an essential tool in market research and shows, analytically, how a campaign or new product launch is performing.

SM2 follows what was said on blogs, message boards, forums, micro blogs (like Twitter, Plurk, Indeti.ca), Wikis (user generated information sites), video and photo sharing sites (You Tube, Flickr) social network sites (Facebook, Ning, LinkedIn), classified sites and review sites.

All this vast information, categorized by topics, is delivered to their customers, aggregated and diced into graphs and pie charts so you can dig out the information you need and adjust your search to make it more accurate.

In comparison to Radian6, SM2 showed almost the same search results. The sentiment result was much better in SM2, but the interface is not user friendly. The initial set up time for each search also takes too much time.

SM2 serves advertising agencies and PR firms like Abraham & Harrison ( working with Kimberly-Clark Healthcare, Lowe Worldwide, Sharp Electronics), Bader Rutter (GE healthcare, Pfizer) and Yamego (MTV, Durex, BBC).

Their pricing is compatible to Radian6 – plans starting at $500 a month.

[youtube=http://www.youtube.com/watch?v=HC3L8XlMoCQ]

Seesmic

Seesmic, founded in 2007 by French investor Loic Le Meur, still operates out of San Francisco. It offers tools to monitor the activity on Twitter, Facebook and other social media sites, and respond in a timely manner from one centralized place.

In 2009 the company went through a re-launch from being mainly a video uploading site to aggregating content from other social networks. They have a few programs:

Seesmic Desktop – which allows you to manage several Twitter accounts, build groups and “Build your community”.

Seesmic Web – A web based version that allows you to manage a few Twitter accounts, on any web platform. The information is being stored in a cloud, not on your computer.

Seesmic aim is to be the gateway to all your social services needs on any platform you are on, local apps and mobile phones. The nicely designed app, allows you to link your Twitter and Facebook accounts, you can add a Ping.fm account and automatically update all of them together with one post, or each of them separately.

In January 2010, Seesmic acquaired Ping.fm, a company that allows users to publish updates on many social media sites with a single click, and its ranged grew to over 50 social networks.

Users range from individuals looking to interact with their following, to big brand managers and social media experts. They do not offer analytics.

[youtube=http://www.youtube.com/watch?v=MHoAcEAGsKQ]

SalesForce Chatter with: Android, iPhone, BlackBerry and Windows Devices

[youtube=http://www.youtube.com/watch?v=QNsVqB_V4S4]

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Press Release: Submission Software & Easy Self Serve Sites

March 23, 2011 by Basil Puglisi Leave a Comment

One aspect of online business marketing may require the distribution of press releases for special events, products or even discounts or other coupon or seasonal promotions. And although drawing up a press release may not be that difficult or time consuming, submitting it to the many directories available can be a definite time-killer.

Many have heard of article submitters or even article directory software, however, this is not the same as press release submission. While article or content farms are a dime a dozen, legitimate press release sites are not as abundant. This is a good thing as with less available sites to choose from, comes more coverage and hopefully views, for the content submitted to the quality press release websites available.

What Tools Are Available?

Although there are tons of article submission tools, there are only a couple of press release targeted submitters.

Traffic Mania Pressbot

Traffic Mania Pressbot is also known as Press Release Submitter. Released by Incansoft, this press release submission tool is available under a couple of different titles. The most valuable package it is bundled in includes many different tools available by this developer. Though it is also listed sold individually, with a different cover, but at the same price.

It is hard to find a bad review on this product. Most who use it seem incredibly satisfied with its capabilities and ease of use. The fact that this tool comes with a one-time cost and offering solid technical support and lifelong free updates may make it well worth it.

[youtube=http://www.youtube.com/watch?v=2mn6dGCuHq8]

Submit Like Magic

This is a heavy duty marketing tool. It allows users to create and submit articles and press releases, upload videos and even one-click social media bookmark to hundreds of sites. Although this tool is a literal powerhouse, some user reviews suggest that it hasn’t quite worked out all of its initial kinks. Overall, the kinks that Submit Like Magic does have are seriously overshadowed by its capabilities.

This tool will also come with a hefty price at $67 USD per month. They do allow a quick trial period of thirty days for a small fee of $4.95 to test out the software as well. Although this may not be the right tool for those who dabble in marketing, this is definitely the perfect tool for powerhouse marketers. There is little that you cannot do as far as social bookmarking, article directory submission, video uploading, RSS feed submissions and captcha support is concerned.

[youtube=http://www.youtube.com/watch?v=TrNih3yAboQ]

Easy Self Submit Sites:

If your looking to just do a little self promotion and want to create a nice simple Press Release then PRLog and FreePressReleases are great sites that will allow you to create a single press release that will be added to the digital world with all the formatting done for you. This is great for small businesses that want to just create or pitch a story from time to time to their local media. Both Sites have the ability to email or send once the Press Release is live.

What Can Press Release Submission Software Do for Small Business?

It can absolutely save a small business owner loads of time and money. By utilizing PR submission software, users are able to eliminate the hours of manual submission and complete their PR submissions to many sites with a few entries and the click of a submit button.

For the minor marketer, Traffic Mania Pressbot is plenty of software, but for the power marketer, Submit Like Magic may be a multimedia marketers dream.

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Social Media & Brand Monitoring Part 3: Sysomos, TruCast

March 22, 2011 by Basil Puglisi Leave a Comment

Social Media has given every one of us an equal voice in what is being said on the internet about a brand, and with that changed the way our entire world works.

The more saturated the world wide web becomes, with information geared towards making money, not always in an honest way, more and more searches are conducted through social media sites that can give a firsthand, personal experience testimonials using the brand.

That, in turn, changes the way companies are advertising and handling consumer’s complaints. It changed launching campaigns, and reshaped the way advertisers are learning what works and what doesn’t.

There are online tools to help brand managers and small business owners track, analyze and react to what is being said about them on the World Wide Web. They help control the visibility, what is being said and where, and enables real time reaction.

Sysomos

“Business Intelligence and Social Media” – that is how Sysomos labels itself. What’s happening online, what it means for your products or brands, and how to engage in the conversation, are some of the areas their software enable their customers to do from one centralized place.

They provide Social media analytics that gives you the tools to make the right decisions. Their database has an archive of data collected from forums, micro-blogging, videos, blogs and other social sites.

The company, in existence since 2005, employs logarithms to scan information in the form of crawlers (similar to what Google does when new pages are uploaded) and categorizes, breaks down and aggregates that information from all over the world. That includes sites that are not in English, with the help of a translating tool.

Sysomos prides itself for having a 4 tire security against spam, which is meant to produce a spam-free and true report, for being able to produce results in real time and for enabling you to reach and react to the information in a timely manner, any time of day or night. It also has an automated sentiment report to make it easier to navigate through the information.

The site will give you analytics; who is talking about your brand and where they are located. You can compare the information to those of your competitors. You can choose to identify the influencers who are talking about your brand and start a conversation. All this can be done with the same platform and you can share information and assign responsibilities to other team members.

A spinoff of the University of Toronto research project, this Canadian company’s flagship offering – “MAP” (Media Analysis Platform) was launched in 2007, and was aimed to serve corporations, marketers, public relations agencies and advertisers. Another program called “Heartbeat” was launched in 2009, and is a cost effective version of the program. In 2010 the company announced the third major product, “Audience”, in beta testing for social media ROI (Return On Investment).

In 2010, Sysomos was acquired by Marketwire, a press release distribution company. The company holds webinars to explain the benefits of their system. Their pricings start at $500 a month and go up to $1,000.

[youtube=http://www.youtube.com/watch?v=agVOpF1VtV8]

Facebook Page Central:

[youtube=http://www.youtube.com/watch?v=hjJA5CWyFfg]

Trucast

The newcomer to the social media monitoring is Trucast from Visible Technologies. It launched in August 2010, and offers the ability to track, analyze and participate in forums, social networks, blogs and online communities.

It is aimed at advertisers, brand managers, market researchers and corporate customer service, public relations and communication professionals. It is built to handle massive amounts of information (they say it handles up to 70% more than competing companies) and you can follow up to 40 different topics. The company will categorize it and transform it to actionable business insights which show the purchase behavior of clients, which areas of customer relations needs to be improved and how to build brand loyalty. They say they dig deep into social media data as well as other industries and third party data sources like newsgroups, bulletin boards and online news sites.

Their clients include Microsoft, Panasonic, Hormel and Dell. Their statistics has shown that using their software, Dell managed to reduce the negative sentiment about them by 50%.

They do not publish their prices.

[youtube=http://www.youtube.com/watch?v=WmaiZNRO884]

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YouTube Advertising & Channels

March 21, 2011 by Basil Puglisi Leave a Comment

Having a custom YouTube channel is kind of like having your own television channel. It will allow the user to upload their personal videos and to promote their own products or services via their video as well as URL linking on the custom YouTube channel page.

To begin you would simply need to sign up for a YouTube account and begin uploading your videos to their site. Once uploaded, users should than plan to ‘market’ their videos in various places online such as social medias, blogs, news articles and website content.

Once you have an account you will find many options for customizing your personal channel. However, if you want more than just a custom channel for private use and have a good history of having great views on your YouTube content, you may need to apply for a YouTube Partner account.

YouTube Partners

Becoming a YouTube partner will make you privy to specialized tools and customization options, including page analytics. This will absolutely help to generate far more revenue than simply using the regular methods of ‘getting the word out’ via social medias and bookmarking.

How Does YouTube Advertising Help?

When you use the phrase YouTube advertising this can mean two different things. YouTube does offer their own method for advertising your products or services via Ad campaigns through their web site similar to Facebook ad campaigns, where a user pays for a certain amount of views or clicks.

YouTube advertising can also mean the method where business owners or those promoting their personal services use YouTube videos as a means to help drive more traffic to their own website. Providing helpful YouTube video ‘How-to’s’, Tutorials and walkthroughs on products, services, internet tools and a vast variety of other things that can help bring one more viewer to a users site via providing helpful content in hopes that it will encourage the user to get help from the ‘pro’s’, which is hopefully what your YouTube video will make you appear as.

There is no doubt that both of these forms of YouTube advertising can be effective. Even the smallest bloggers have had great results by utilizing links to and from their YouTube videos. The more videos a user uploads the better their chances of bringing more users to their channel.

Most YouTube advertisers also understand the what’s and why’s of why others are utilizing its capabilities as well, so are commonly known to help promote good content by sharing it on their own social medias, or by joining your channel or choosing to ‘favorite’ your videos. This type of ‘word-by-digital-design’ is just as helpful if not more so than traditional methods of advertising such as banner ads or affiliate linking.

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Social Media Tools: ShoutOMatic

March 18, 2011 by Basil Puglisi Leave a Comment

What is Shout-O-Matic? First it is the newly created product of Norm Levy, Michael Levy, Jim Robert and Chris Lawlor. This young team of developers learned a great technique for aggregating digital photos, videos, music and text with their LifeGoRound platform. Just over seven months old, ShoutOMatic it is already making a few waves on the net. ShoutOMatic is a collaborative collection of several web-based applications.

ShoutOMatic enables users to send out audible ‘shouts’ or status updates in audio form. Much like a Tweet, users can record a quick greeting or message and send it out over the ShoutOMatic network, which can also be forwarded to your social medias.

How to Use ShoutOMatic

ShoutOMatic is incredibly easy to use and has many automated features that any social media user can truly appreciate.

First you need to sign up. Once signed in check out your settings and be certain to connect your social medias, such as Facebook and Twitter, to your account. This way, when you send out messages, they can be ‘heard’ by anyone who clicks your ShoutOMatic link on your broadcasts.

Not only will the program easily attach itself to your social medias, but it will also automatically attempt to detect your microphone and its settings to users’ great relief.

This unique option in digital messaging has already involved some big names such as Chuck D, from Public Enemy and Danny Bonaduce from The Partridge Family, who are now selling their voice-over services to those who want to include the stars audio messages as a part of their marketing plans. Artists, Athletes, Celebrities, Comedians and other personalities are encouraged to offer their fans the ability to buy personal shouts from them.

How Can ShoutOMatic Benefit Your Business

Dependant on your products or services of course, you can attempt to find a popular representative willing to sell you a great Shout in promotion of your product. Additionally, ShoutOMatic is also likely to take on the niche of allowing many disabled users to create their own Shouts, with far more simplicity than even Twitters simple interface offers.

*Special Thanks to Jennifer Tinghitella for brining ShoutOMatic to my attention for the blog.

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Why Every Small Business Should Go Online

March 17, 2011 by Basil Puglisi Leave a Comment

Why a Small Business should go Online: Ways Your Offline Business Can Benefit from an Online Presence

Although it may be hard for some of the ‘old timers’ regardless of age, to understand how much it can be of benefit, there is no doubt that it would be a very rare offline business that could not benefit from an online web presence.

Here are a few ways a business owner could benefit immediately.

Broader Target Market

Obviously, advertising on the internet is going to bring in a much larger geographical market than remaining offline and using offline advertising methods such as billboards, newspapers and local discount promotions. Custom product orders online can rake in big money for businesses in most any niche.

No Need to Rely on Foot Traffic

One of the biggest killers of business can be the lack of foot traffic on location. A bad location even for the best business can sometimes spell big trouble. Opening up your digital foot traffic is the same as opening any other flood gate, you never know exactly how much is going to flow in, but it will definitely be a lot more than simple location traffic generates.

This can be an incredible benefit for seasonal businesses. Does your business sell pool accessories in middle America? If so your foot traffic likely grinds to a halt in the winter months. Fortunately, people in Florida and other southern states as well as the lower west coast can still enjoy summer-like temperatures year round. This means putting your business online will turn your company from a seasonal entity, to a year-round production.

Affiliate Marketing

The best way to understand affiliate marketing for those who are entirely unfamiliar is to imagine having a full-time salesperson to sell your products for you, 24/7/365. Although these affiliates will likely work on a commission basis, you should also have the option to choose a flat rate per sale that should meet your profit-loss requirement needs.

Ease of Communication

Although some who do not use computers often may be intimidated by communications with users via online methods there is nothing to fill. Regardless of the rumors, the internet is not full of ranting loonies anymore than anywhere else is, and you are likely to have good communications with your online users, since they are going to be coming to you, for the product or service you have to offer. Not to mention that this eliminates loads of sales pressure as well.

Permanent Business Card

Your website will serve as a permanent business card. Permanent in the fact that it is there, once set up, forever. However, your website can always be updated or upgraded at will and the only limitations you are likely to deal with are those of your own imagination.

A business owner can also provide much of their products and services information on their web site which will greatly reduce their need to continually repeat the same product pricing or services options.

Paperless

This should be enough said. It is paperless. Forget the rainforests if you like, but removing your paper needs from your business will save more money per year than you may think. Many customers are now satisfied with paper billing. This also gives you an additional option of paperless advertising in such forms as email campaigns.

Automatic Statistics

One of the greatest things about getting a new website is the ability to set it up to track any and all of your traffic. This can give business owners a whole new perspective on who is browsing their wares and from where.

Optional Revenue

Once you have a site that generates traffic, you may have other options to increase your income outside of selling your products or services. Selling banners and other links on websites are common methods for networking as well as generating money simply for owning a well traveled site.

Related Past Blogs:

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Social Media & Brand Monitoring Part 2: CoTweet, HootSuite, TweetDeck, TweetAdder

March 16, 2011 by Basil Puglisi Leave a Comment

Being able to monitor what is said about your brand on the internet has become a very important part of doing business these days. Social Media has the power to make or break brand names, and web visibility should be monitored.

Hand in hand with finding out who is talking about you and why, there is the possibility of actively engaging in the conversation. Advertising on the internet have become advertising on social media platforms as well, and keeping track of all those, especially if you have more than one brand, has become very time consuming. However, some web programs are designed to help you monitor and be active on social media platforms from one central location.

CoTweet

CoTweet is a social media engagement, management and reporting site, which aims to help companies of all sizes track and analyze what is being said about them on the two most popular social media sites: Facebook and Twitter.

Built with an emphasis on the needs of businesses, their Standard edition and Enterprise edition, help customer support and marketers manage the daily social media conversations from one place, solve customer service issues, manage marketing campaigns and maximize brand visibility. It enables businesses to engage in proactive marketing and other customer service activities.

In March 2010, CoTweet was purchased by ExactTarget, a global provider of on demand e mail marketing solutions, and CoTweet now includes monitoring of multiple channels including e mails and mobile phones.

It is ideal for multiple account management and multiple users. An application which allows you to invite other people to manage the account with you, and delegate assignments also exists.

Users of CoTweet include Starbucks, Microsoft, Sprint, Coca-Cola and even Tweeter itself.

HootSuite

HootSuite allows users to organize the use of social media tools, launch marketing campaigns and distribute messages across multiple channels in a targeted fashion.

It scans the activity on Twitter, LinkedIn, Foursquare, WordPress and other social media platforms and is accessible via web on desktop applications or mobile platforms.

But HootSuite is more than just a monitoring tool; it is an account management software as well. Users have the ability to optimize delivery by choosing the best time and date to reach their target audience, fine tune the response team by assigning responsibility to a team member and monitoring responses and progress. It enables the user to effectively join in the conversation, in real time.

Users can update their profile from one place, track click-troughs, deploy timed updates etc. and its mobile version is available on iPhone, Android, Blackberry and Windows Mobile as well. You will never be out of touch with your customers.

Launched in 2008 by Invoke Media, it is growing in popularity and is used by government (The White House), Martha Stewart Media and Zappos for example.

TweetDeck

Tweetdeck is a real-time browser that can help connect a user to Google Buzz, Twitter, Myspace, Facebook, Foursquare and other social networking sites. This helps users to keep in touch with what is happening now, all across the board. Users can customize their TweetDeck experience by creating columns or groups as well as saving searches so that users can stay up-to-date as effortlessly as possible.

Responding to what Twitter users or Facebook fans are saying about you and your product or service is easy and real-time management no longer requires incredible multi-tasking skills to accomplish. Sharing your photos, videos and links across the board also becomes a whole lot more simplistic.

With support for desktop computers as well as Google Chrome and Android means this is one extremely versatile tool. It will also soon support iPhone and iPad.

TweetAdder

TwitterAdder is available on Linux, Windows and Mac OSX. Its Automated Tweet Search feature searches out specific keywords previously tweeted which helps a Twitter user to find those fellow Tweeters who are interested in, or marketing, in the same niche. This takes the guesswork and the time sink out of building a legion of Twitter followers who already have an interest in the product or service you market. Profile data and location searches get you one step closer to mass marketing locally if your business is based largely in your own community.

TweetAdder also supports multiple Twitter account management and a wide variety of support options for Follow and Unfollow configurations. Automated Tweeting and direct messaging wraps up this all-in-one tool. With a healthy dose of current and historical trend research, you really can’t ask for much more in one single program that can manage your Twitter account from day to day, all by itself.

Video Resource: This was the best video I could find that covered an array of tools. If you like it please share your thoughts with @ErinBlaskie or email Erin at erin@bsetc.ca or erin.blaskie@gmail.com, I personally was very impressed with her coverage of such a variety of tools, perhaps we can get her to do short tutorials for each one individually in the future.

[youtube=http://www.youtube.com/watch?v=-Ifuq4XZssU&hd=1]

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What is the Microsoft Cloud?

March 15, 2011 by Basil Puglisi Leave a Comment

Although the Cloud sounds fluffy and inviting, it really is just another name for the internet. All of us are Cloud users in that aspect, as anytime we use Facebook, or log into Hotmail, we are on the Cloud.

However, recently the Cloud has expanded its niche into an entire new range of different business services. Some of the detailed applications that help business owners are now accessible via the Cloud without the necessity of having them installed on your computer. This gives users the ability to access their information online from anywhere in the world that an internet connection is available.

Although the name ‘Cloud’ was coined for this aspect of internet interaction from the cloud symbol commonly used to represent the web in diagrams and flowcharts, it is a bit more complicated than the name implies. The Cloud uses three distinct types of service.

Platform-as-a-Service
Software-as-a-Service
Infrastructure-as-a-Service

These services can be:

Sold on demand. Commonly these services are those that are useful by the minute or hour.
Elastic services. These services allow a user to have as much or as little of the specific service.
Fully managed services. Users will need nothing but their own computer and a connection to the internet.

Benefits for Business

The bottom line of course, is that the Cloud can save you time and money. Your list of software to be purchased to get your business off the ground can be significantly reduced. With no need to buy multiple copies of individual software, this can be a huge money-saver for any business owner.

There will be no money or time focused on maintaining or upgrading services or software.

It is an easily accessible way to carry out required online tasks.

On-demand access for your employees will cut time wasted and allow them to be more productive and effective with their allotted time. It can also reduce the time they spend communicating with one another.

Cloud can also help to reduce operational and capital expenses depending on what may work best for your particular business. With less management and maintenance time spent the Cloud may, in fact, be a very willing and effective partner in most small, or even larger businesses.

Personal Cloud computing can mean that a user can have every piece of data they need to manage every aspect of their business at their fingertips.

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Social Media & Brand Monitoring Part 1: Radian6, Scout Labs, FlipTop

March 14, 2011 by Basil Puglisi Leave a Comment

Social Media has, in many ways, taken the place of the generalized web search. Personal comments, posted by happy or disgruntled customers, can have a tremendous impact on the reputation of a brand. It doesn’t take long before a social comment creates a chain of complaints, and if it goes unanswered can damage any business. There is no vacuum in the world, scientists tell us, and if you are not present on social media, your competitors can take advantage of your absence.

With so many social media platforms, and new ones joining all the time, the amount of users and comments on social media platforms has overtaken the amount of search engine queries, and by doing so have turned social media into a prime target for advertisers. Where the clients are, that is where advertisement should be.

With that proliferation, business owners have faced a dilemma; devote many hours of the day to monitoring their brand name and engaging in personal advertising across many sites, or hire additional employees to deal with those issues. But help was not far behind. To make it easier to monitor and to use so many social media sites for reputation and advertising, a few companies have created tools to monitor social media presence and plan a quick response. These are tools that not only tell you who is talking about you, what he/she says, but give you tools to see it in one place and analyze the information.

Radian6

By far the most robust site and the most talked about it Radian6. Formed in 2006, the site helps companies with social media monitoring that enables business owners listen to what is said about their business online, across a wide network of social site including Twitter and Facebook, through text, tweets, pictures (Flickr), Google Buzz, videos, forums and blog posts. Radian6 gathers all that information and gives the business tools to analyze, manage, track and respond in real time.

Users of the software can choose any number of topics and keywords they want to track and get information within seconds. They can even compare them against each other to see which keyword gets the most uses in the social media circles.

Radian6 is a desktop application built on Adobe AIR. This paid program (about $500 a month) is meant for marketing, communications and customer support professionals. It also allows assigning tasks to different team members, and planning engagement times. Users can customize the tracking grid and break down the information by broad or specific topics, by tagging customer lists or by media types.

Radian6 was originally marketed to ad agencies. When the agency works with many brands, it could offer social media monitoring services for their clients. From there it expended to businesses beyond advertising companies and PR firms. They are probably best suited for medium to large sized brands and businesses.

But by far the best feature of the site is its analytics; after some training, you can slice and dice the data you get any way you want; who is mentioning your brand, on what platform. You can get an “influencer report” – who is mentioning your brand and on what source. The workflow view of the site allows users to follow, assign and report on news in real time. You can even have it sent to you via instant messenger.

Watch a video presentation:

[youtube=http://www.youtube.com/watch?v=yqv_RuGxPqQ]

Radian6 biggest customers include Dell, Microsoft, PepsiCo, Kellogg’s, Fujitsu and Sony Ericson.

Scout Labs

The company was founded in February 2009, after two years of testing and development. Priced at around between $99 and $250 a month, scout Labs will give the user, after an initial set up, charts and graphs for volume of mentions and compare it to the competition you have set up to track. An automated ‘sentiment report’ follows every search, so you know at first glance if the comments are good, bad or neutral. This aspect is manually scored on Radian6 and comes with the highest paid package. On Scout Labs it is presented right there and then. But, it requires you to trust the algorithms which are applied, to understand the nuances of the language.

Scouts lab allows you to quickly scan all the social media sites for specific keywords or terms. Experts say it turns in more results from pictures and video than Radian6, and the ‘sentiment’ scoring makes it quicker to deal with problems. For $99 a month, their basic program is enough to handle a single brand or small business, and monitor 3-4 competitors. For $249, you get the ability to do more searches for competitors and divisions of your business.

[youtube=http://www.youtube.com/watch?v=iDtKahqGBuo]

You get a better price point with Scout Labs but not as through analytics as you get with Radian6. The latter has internal project management software for quick response that the former has not. Whether you choose Radian6 or Scout Labs depends on the size of your company and the information you want to have. Both are useful and worth the time and money you’ll invest in learning how to work it properly. From there, it will enable you to see a clear picture where your business is, in the big scheme of things.

FlipTop

In its beta stage right now, this promising new Social Media Tool shows some amazing potential, while it offers analytical tools, Fliptop is setup to leverage relationships across the different platforms in such a way that tracking profile and demographic information from those platforms may make target marketing more effective both in, and outside of social media. This tool may not only have the pulse of the social media realm, it may have the pulse of each individual tool providing valuable insight to what is and isn’t working in each type of social media.

Early Estimates show that it may enter the market at a price point of $99 a month, which should make it very competitive with the existing market. However, don’t expect that price point to last long once they go public, as the suite of tools it seems to have in the beta are likely to get a lot of attention.

I going to stay vague for now, as my beta to this tool was a leap of faith and I want to finishing using it for a little while. I also want to let my contact work with me on this, but I promise you from what I have seen and heard from the FlipTop rep this is a very promising tool.

[youtube=http://www.youtube.com/watch?v=1JYkqwsQfiA]

This is Part 1 of Social Media Monitoring Tools, Part 2 will be later this week.

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Facebook Marketing Tool: Involver.com

March 11, 2011 by Basil Puglisi Leave a Comment

Noah Horton and Rahim Fazal founded Involver.com in 2007 in efforts to provide a startup that can help brands begin to get a grip on managing their social media channels. Having grown from a company of a dozen employees to over sixty with many offices in areas such as Los Angeles, New York, Chicago and Austin, and with more coming soon, it looks like Involver, is in fact, fully involved, with no plans of leaving any time soon.

Involver has four main ways in which they help companies and organizations create rich and helpful experiences all across the social web.

Involver helps to generate earned media by attracting attention from influential sources.
Involver helps to get prospective customers engaged with your products and services through social networks.
Involver can help to reduce marketing cost through a series of fully automated social networking services.
Involver helps to maintain constant and consistent branding and advertisement for your products and services.

This kind of brand management can be critical to a company and its ultimate success online. Those who use Involver will also want to take advantage of the features offered in the applications area.

Flickr

You can bring all of your Flickr photos to Facebook with the Flickr App from Involver. This will allow users to stream their Flickr photos displaying their entire album, or allows users to choose sub albums to categorize their photo streams.

YouTube Channels

You can set your video to directly deliver to your social networks upon uploading. This will help incorporate your YouTube videos into your active marketing campaigns.

With so many more applications available there are bound to be at least a handful of ways to improve your social media interactions in Involvers many apps.

Facebook Stories
Social Catalog
RSS Feed
Promotion Galleries
Music Player
Polls
Coupons
Static HTML for Pages

Many more apps available make this attractive and professional option in social media marketing and product or service branding an invaluable tool in the likely already full bag of marketers tricks of the trade.

Get 10,000 Fans on Facebook

“It was in November of 2010 that my train baseball fan page had reached 10,000 fans and I decided that I would finally start a business that aimed at helping other small businesses like you get off the ground using tools like Facebook. So this is where things sit today. I’m 24 years old, and get a pretty neat opportunity to help out small businesses make better use of facebook.”

[youtube=http://www.youtube.com/watch?v=9mFBa3QVD2Q]

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