@BasilPuglisi

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What Digital & Social Media Marketers Can Learn from Business Consultants [Opinion]

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In the last five years I have heard some wild claims about who makes the best marketer – those claims have ranged from PR professionals, who ‘should be the only people to do it’, to Social Media, to ‘it takes a Sales Professional to provide the best internet marketing.’

I’d like you to think of Digital Assets in the form of a building:

  • The windows are Social Media – transparency of course
  • The walls are the advertising efforts – the place to display and show
  • The doors are the PR – as media attention helps get people to walk through the door
  • The shelves, displays and racks are the event planners – presentation and onsite execution
  • The Roof is the website – it covers everything else

However, the missing element is the foundation or the business itself. The digital and social media industry has gotten a lot of bad heat on not being effective and I would argue that has happened because the keystone has been missing, the Business Consultant.

I warn almost everyone that I interact with to look for the red flags when meeting a PR, Web, SEO, Social Media, Event Professional, etc. The best way to know if that have any clue what they are talking about will come with the first interaction. Do they start talking to you about their business and products, or do they ask you about yours?

The world is filled with overnight talent and businesses that offer these services and I say talent because most are very good at their niche, unfortunately it seems to end there. Think of it like a great marksman sent off to war to be a sniper without any military training. The ability to hit a target does not translate to being an effect solider, especially in terms of the bigger picture.

The transformed business consultants that are working as project managers and on the rare occasion can provide Web Development, SEO, Social Media and more are carrying with them the greatest lesson the marketing industry can learn, success goes beyond the view, comment and call!

Traditional marketing and advertising was all about visibility and the connection point, the advertising was a success when the consumer connected with your name, product or service.( i.e. someone visited the website, opened the email, opened the text message or called your phone, that is marketing success in the traditional context). The ability to convert that experience into a sale was the business owners problem. This is the reason businesses fail continuously and why corporate leadership is completely in the dark with the digital environment.

How Can We do Better or Demand Better?

Take the Business Consultant approach, inquire about the business model, the products or services, why the target market is the target market. Take the campaign backwards, go from the conversion or sale to the campaigns and tools to reach consumers. Build the model on the business and remember the best in any industry become the best from exploring. Sometimes it’s easier to create new then fix broken.

Why “NO” is so important to the Profession of Digital & Social Media Marketing [Opinion]

The overnight rush of Web developers lead to overnight SEO providers and then the flood of Social Media Marketers. Which in turn lead to every PR, advertising and marketing agency claiming to offer services they knew nothing about to save their revenue streams. The industry changed so fast that quantity quickly overtook quality.

“NO” is crucial to not just the digital and social industry but the recovery of our economy! I was sitting in a session at BlogWorld, it was about monetization, each of the three presenters had the same story the “advertisers found us” and “I spent nothing on advertising”.

I had to go to the mic, this is such a common carless comment that I had an ethical obligation to set straight.

The question: “You said that advertisers found you and that you spent nothing on advertising, but I want you to think of what the cost was… you might not have purchased advertising but clearly you spent time and money to build your…”

All three faces quickly had a look that you couldn’t quite place, perhaps it was horror? Then Lou Mongello of Walt Disney World Radio jumped to answer, “Oh it was so expensive, it cost me time, I had to sell my house and I spent money on all sorts of things”.

Lou Mongello then went on to explain that part of his success came from having his families support and the understanding of sacrifice to accomplish the long term goal.

Don’t Go In Unprepared

Here is the crucial point of this article, because so many enter into digital and social media services unprepared with misrepresentation of their own business model, they are ill equipped to help their clients with the same problem. In the need to create profits they become like AOL, they leap into every adventure without any thought of their clients business model or worse their own long term business model.

Learning to say “NO” allows you to take on clients that will be successful with your talent or service, it garnishes long term revenue for your business and a reputation for growth. It’s not easy being picky in the beginning, or when times are tough, but it is successful! Even more importantly, it keeps others from wasting their life savings on an idea or business that they are underfunded, underequipped or worse ignorant about from losing their time and money. It also prevents the overwhelming false, false from becoming the digital and social media industry. The Social Media Marketer did not intentionally fail you, the web developer did not build a crappy website or fail to generate valuable SEO, the business was flawed and directed to fail from the beginning and the digital and social industry should not take the blame for that.

Pick your clients carefully, for the benefit of them, yourself and our industry.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Get the WordOut! On Your Social Networks in One Smooth App

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With so many applications fueling our world from our Smartphone’s these days, it seems imperative to filter through all of the mess to find the most flexible, full-bodied, and affordable apps available. When it comes to social media management apps, there are virtual loads of them available on the many different manufacturer app stores around the net.

Top-Notch Social Media Management App

This recent social management tool app addition to the market includes a few vitally helpful element that set it apart from the masses. To get a better idea of how WordOut works for you, check out this informative video. The developers of WordOut wanted to make it as easy as possible for users to post on their favorite social networks – and fast. WordOut can be used to post to multiple social networks like Facebook and Twitter, simultaneously.

Although WordOut developers have many more service ideas in the pipeline. For now, some of the highlights are that with WordOut, users can post in the most simplified manner possible with the following instructions:

  1. Write a post or status update.
  2. Choose the accounts you want to post on.
  3. Click ‘send’ and you are done.

In addition WordOut will soon feature:

  1. Instagram Integration
  2. LinkedIn Integration
  3. Possibly Group Email Support

This social media productivity app was created to help users more fully enjoy their social networks while mobile by removing some of the time killers that can come with frequent social media usage. With WordOut, time spent on networks can be less intrusive and free to carry on with your busy day. WordOut is also a fairly basic app that will let you navigate your status or post updates without showing you those popular sports scores you may be hiding from yourself at the moment.

While more full-service Facebook and Twitter apps can require long load times and many clicks to navigate into, WordOut has a very minimal load time and will allow users to update quicker on an uncluttered application and with as little as one single click.

Limited Data/Network Coverage

There are many who still have mobile phone and devices with limited mobile network coverage and data usage. Using an app like WordOut means you can utilize those famous social networks without loading all of the data that can come along with more full-bodied applications such as bandwidth hogging games or extremely busy networks.

WordOut requires iOS5 or above.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Commun.it Launches Their Relationship Management Service for Twitter

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Weeks ago, Communi.it extended a few initial pre-launch accounts for some social media educational business’s, such as DBMEi, they have announced their official roll out date for their Twitter management service. On June 5th, at the BlogWorld & New Media Expo in NYC, they will officially release the tool to the public. From an initial testing phase point-of-view, the Commun.it tool is a smooth running and user-friendly option for Twitter management that can definitely help private users or marketers alike more fluidly aggregate their most highly desired content.  Sharel Omar, CEO and Co-Founder of Commun.it shares that,

“Social media has become instrumental in maintaining all kinds of business relationships; with customers, prospects, partners, and more.”

Most social media marketers can attest to the validity of Omar’s statement. So what do you use to manage all of the most vital information coming in and going out of your Twitter account every day, week, month? Well, there is certainly no shortage of helpful tools, so what does Commun.it bring to the table?

Commun.it Focus

Commun.it developers wanted to focus directly on turning the stream-oriented feed of Twitter into your own personal relationship-oriented dashboard.

  1. Commun.it can help you achieve stress-free social productivity. While many other Twitter feed tools and services provide you with an endless stream of messages, Commun.it helps to analyze your relationships with your followers and allows you to focus on the most relevant people to your interests, not their statuses.
  2. Focus more on high value members and influencers that can help your staunchest supporters spread your message, drive awareness to top influencers, engage member, and create potential leads.
  3. Create actionable insights to help build more meaningful relationships with your Twitter community including a full-engagement history as well as yours and your networks most used hashtags, as well as suggestions on who to follow or who to re-engage with.

With Commun.it users can read over the feeds of the recent activities of top influencers and supporters and even prioritized engagements.

  • Commun.it provides a complete relationship context with all of your engagements with any member in one smooth thread.
  • Users have the chance to and the suggestions to discover new leads and quickly make them new Twitter followers. Users can see some of the top engagers of their followers list as well, allowing them to branch out a bit more than many other Twitter management programs currently provide.
  • Easier management via Commun.it may give some of those small business marketers some of their valuable time back with the ability to star followers for quick access, find members by names or bios, hide those you are not interested in, or even unfollow extremely inactive members.

All in all, the Commun.it tool is a well-rounded, well-oiled machine by managing and prioritizing incoming engagements, providing users with relationship context in a quick glance, and recording and archiving valuable relationship history with each and every one of your followers.

Special bonus to DBMEi Subscribers:

Although the service is launching publicly in a week, we will be metering access for the first month or so. DBMEi subscribers can get in now, however, using this unique invite link: http://commun.it/?t=2b0d35 (for the first 100 only).

The early-bird price of Commun.it Pro tier – only $4.99 a month – will continue to apply to any user who registers and upgrades to Pro before the public launch at BlogWorld & New Media Expo NYC. After the public launch, the price will go up to $9.99 a month. So DBMEi subscribers can benefit from registering early!

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Revolution of Social Data [Infographics]

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Marketing has evolved from mass media to social media, broadcasting to curating and now demographic data to social data. What is social data and why is it important to marketers? Social data is anything and everything collected from social network profiles and behaviors i.e. logins, sharing, gender, interests, age, etc…
Companies understand the value in social media. According to the Social Media 2012 Industry Report by Social Media Examiner, a significant 83% of marketers believe that social media is important to their business. Companies work hard socializing and driving traffic to their websites. However, what most companies don’t realize is that they can unearth the vast amount of data contained in the online social footprints that their consumers leave behind. Utilizing this data to maximize marketing output and increase ROI is called Social Data Strategy.
The following diagram illustrates the role that social data plays in the marketing strategy process.

Download a PDF version of the above Infographics.
With the right tools to collect, analyze and take action; social consumer intelligence can have an impactful effect on businesses. It might inspire a new product, help with the messaging of a radio campaign or simply help communicate to customers in a more meaningful way. See more examples in my blog 4 Examples of Driving Marketing Strategies with Social Login Analytics.
Andreas Weigend, Professor at Stanford University and former Chief Scientist at Amazon identifies this time as a Revolution of Social Data because it “fundamentally alters the relationship between buyers and sellers” forcing marketers to think differently. At the foundation of a social data strategy, Weigend states that a marketer must:

  1. Address each customer as an individual, not as a target.
  2. Design campaigns to encourage social sharing.
  3. Recognize how social data influences decision making, everything from how to create and sell products to how you acquire and lose customers.

The social data era is upon us! How will you leverage it?
Your turn! Do you see social data playing a role in your marketing decision-making?
Author:
Lanoba provides easy registration for website users by giving them the option to log in to your website via their existing social network accounts such as Facebook, LinkedIn and Twitter, among others. Lanoba captures permission-based profile & behavioral data, then aggregates, stores and presents it in powerful analytics helping drive ROI through targeted marketing campaigns. Follow Lanoba on Twitter @lanoba.
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Google Places for Your Service Industry

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An innovative business known as PlumberSEO.net has found a way to use Google Places for service industry networking. While they specialize in working with HVAC contractors and Plumbers, PlumberSEO helps those in their industry take their businesses to the next level with effective online marketing with social media, SEO, map optimization and many other internet marketing tools.

Find a Plumber and More

It used to be that when you were looking for a plumber, electrician, roofer, or any other type of service contractor, you picked up the yellow pages and almost always went with the one that had the most impressive ad, the most credentials, and the most well-known company brand name. In today’s world, very few people still use this traditional method of printed resources, instead, they head to the web to look for the best options for service contractors in their area. One of the ways in which Google has made this search easier for consumers is by adding Google Places.

Check out this quick video to get familiar with Google Places if you require a bit more in-depth understanding.

[youtube=http://www.youtube.com/watch?v=TpZan96KHOM]

Now when people look for service contractors in their area, they commonly head to Bing, Yahoo, Google, or other favored search engines as well as to social media sites where they may ask friends or family if they can suggest a contractor in the area.

A recent survey of 2,000 consumers revealed the 86% of the surveyed use the internet to find local business, 74% of those cited search engines as where they go when seeking a local retail or service industry contractor.

Local businesses that are not showing up on page one of search engines are missing major opportunities to grow their business as most people tend to decide their choice in contractors from page one of search engine results.

How to Manage Google Places

Google Places isn’t without its own flaws. However, most of these are user related and may just require a bit more of an in-depth understanding of how Google Places works. If you have had any issues you may want to check out this video for some helpful tips if you find you need help troubleshooting.

[youtube=http://www.youtube.com/user/GooglePlaces]

In addition, be sure to check out how to Optimizing Your Google Places Page to get the best results for your business.

[polldaddy poll=6238017]

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Corporate Social Media Summit New York 2012 [Event]

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Once again The Corporate Social Media Summit is back and as usual will come complete with real insight, valid experience and the answers you may be looking for when it comes to social media. There will be over 150 top delegates in attendance. Get registered as soon as possible to insure your place at this phenomenal social media educational summit.

What Can Attendees Expect from the New York Corporate Social Media Summit 2012?

There are many elements of social media, networking and marketing that attendees will take away from the conference.

  • Attendees will get familiar with methods and tools that can help to create a social media marketing strategy that encourages long-term success for their companies. Expect to learn about how such companies as Dunkin’, AVG, Comcast and others have formulated effective social media structures and how to model a similar strategy that will boost your businesses social brand awareness quickly.
  • Attendees will get the chance to connect and network with over 250 social media pros. This global event already has confirmation from many countries such as South Korea and Norway. This will be attendees chance to rub shoulders with personell from Hyundai, Warner Home Video, RCN, Adobe and more.
  • Attendees will be given the information they need to get ahead of their competition. With social media being a constantly evolving industry, it is imperative to keep abreast of the latest strategies and best practices. At the New York Corporate Social Media Summit attendees will hear from representatives from Boeing, American Express and more.

In its third year, the New York Corporate Social Media Summit supplies an ultimate learning experience in addition to valuable networking experience for the constantly evolving marketing industry. This year’s summit will benefit attendees with 5 new additions that will help business owners learn to address some of the top issues in social media today.

  1. Speakers from Europe will be sharing some of their best practices with attendees. Some of the best brands in Europe are represented and will discuss some of the elements that have led to their success.
  2. Attendees will be able to meet and network with over 250 senior level professionals.
  3. A unique session where the attendees get to set the agenda. This is the time to ask those questions that you have been searching and researching for.
  4. Some of the best service providers around will be on hand to help with solutions to manage your own personal strategies, resources and other financial issues.
  5. A networking opportunity and best practice sharing in a Linkedin group that is exclusively for some of social media’s most experienced figures.

Register Now

Author:@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc.A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.Sources:

The Hard Truth about Facebook: Why the Facebook IPO looks like a Bad Investment

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  • Facebook Does Not Produce any Content
  • Facebook May be Maxed Out!
  • Facebook Lacks Innovation
  • Facebook Does Not Replace a Conversation!

Facebook DOES NOT Produce Any Content!

We have been told time and time again, “Content is King”. As an avid digital user, I have found this to be absolutely true. You may be hard pressed to find many who disagree. If this holds true, then Facebook is the biggest flakey investment you can make, in fact, it shouldn’t even survive much longer.

Facebook capitalized on technology – it was a place for people to come to connect and learn. This was at a time when content was still struggling to make its way to digital avenues. In fact, iTunes was in its infancy and did not even hit the top spot until 2008. This gave Facebook the edge as The Place to interact and learn. Think about content producers like the NY Times, they too, were late to the digital era.

What is Facebook and how does it generate revenue?

Users that create content! Every time you participate in Facebook you give them content. This was a fair tradeoff in 2008, perhaps even in 2011, but times are changing. If 2012 is the year of content, then Facebook may be in trouble. While there is likely not going to be a wild withdraw from Facebook at this moment, trust me when I say content providers are starting to see the value in limiting their content and perhaps even withdrawing future content from social sites like Facebook.

If the NY Times stops posting on Facebook, the NY Times will still have increases in readers and perhaps an increase in viewers. It’s arguable about whether or not the NY Times has made a terrible error in posting anything to Facebook. If I know that I count on the NY Times for my “content” but also know that I have the NY Times in my Newsfeed on Facebook, than I am much less likely to visit the NY Times app, website or open the email because I am counting on seeing the NY Times content on my stream. In fact, I even get a small preview that will likely let me know what the “content” is about and so there is no reason to visit the NYTimes.com or their app on my iPad. This is arguably a terrible business model for the NY Times!

The same can be said about entertainment – TV shows, Movies and Artists (i.e. musicians) that get little or nothing for producing “content” for Facebook. Why should Britney Spears keep placing “content” on Facebook? It’s not like Britney Spears needs 910 Million people to be introduced to her, does she? In fact even if only half of her “likes” turned into paid subscriptions at $1, she would have a entirely new revenue stream just based on the “content” already being produced.

Facebook May be Maxed Out!

We all know there is a peak in every business and venture but at 900 million how much further can you really grow? In fact, by recent number indications, Facebook may already be slowing down. Getting 900 million to pay attention to you is one thing, getting them to stay is another. As a Facebook user I admit I already spend a massive amount of time on Twitter and LinkedIn in comparison to Facebook. When Pinterest came out I gave up more of my Facebook time, not the other two!

Why are other Social Sites stronger then Facebook? They have a niche! Facebook has tried to be all things to all users and that’s gotten them lost! LinkedIn is where we go to do business and professional networking, Twitter is the top choice for news and chatting – after all you’ve never heard of a FacebookUp have you? Ever attended a virtual conversation on Facebook? In fact, Facebook completely dropped the ball when GooglePlus captured the world’s attention with Hangout! When you try to be everything to everybody you end up being no use to anyone, that’s Facebook’s grim future right now.

Note: Google may be the exception (Search and Social Come Together)

Facebook Lacks innovation

Let’s face it, when you fail to innovate you tend to open the door and show yourself out, Facebook showed early signs of that when Twitter was released. That was arguably the start of Facebook’s Why didn’t we think of that? Well lets copy it or better yet buy it!

The list goes on and on, Facebook got its status updates from Twitters innovation, Facebook Places developed from FourSquare and GoWalla, which was such a failure that later they bought GoWalla. Google Plus quickly trumped them with Video Chat and so Facebook tried to copy it. Once Facebook realized that Google was way too big and they could never compete with the inbound marketing of the search Giant, we then had a short lived Bing/Facebook Social Search integration. You love Google Video Ads, well Facebook copied that too. Fan of being able to Pin It! so is Facebook. If you really love the fact that a picture is worth a thousand words, then that’s the equivalent of a billion dollars as that’s what Instagram was acquired for, by Facebook!

We could talk about the business model, but after all the news about retailers flocking to Facebook pages and then running away clearly it’s not a primary place for business, no matter how many times they try to tell you it is.

Facebook is clearly over extended and in complete chaos with its inability to innovate beyond its checkbook. This doesn’t mean that it doesn’t have value in marketing and advertising, after all 900 million emails is a safe list, just one that might not be quite as valuable as we have been lead to believe.

Facebook Does Not Replace a Conversation!

 It is possible that in the near future society  will hinder Facebook forever, a status update is not a conversation. Networking, Learning and Communications are greatly hindered by the existence of Facebook and its just a matter of time before our nation and communities around the globe shun Facebook as a major contributor to health issues and conflict. Facebook has little if any reality in it, it is a place for people to share what they choose, trying to showcase themselves, their family and their lives in the best light possible even if it is the furthest thing from the truth.

One might enjoy the idea that grandparents can see their grandchildren through the curation of an edited and extremely biased feed, the truth however could range from basic struggles to life threatening abuse that fails to get discovered from a lack of real world contact.

If you’re a friend, family member or loved one, I hope you don’t mistake the value of real life contact with the purpose of a feed. I most especially hope it’s not at the cost of a future or a life.

The Balanced Truth

While I spent most of the time looking at a few of the issues that will impact Facebook’s survival, I don’t want to be unfair. Facebook is a great tool, but it’s just that, a tool! Facebook has connected people like never before, contributed to the free dissemination of information and pioneered Social Media into the revolution of digital communications. However, it’s just software.

Facebook cannot replace real life communications or the desperate need we have for them as part of our existence. No child will be born because of Facebook, no war will be stopped, no product will be manufactured by it, and no business will grow simply because they were on Facebook.

Children come from physical contact, wars are averted through communication that requires we hear, see, touch and smell each other. Facebook is not going to get on the assembly line and build your Ford, stove or Mobile Phone. Facebook will not report the news, and ask the tough questions. Facebook will not repair your roof or rescue you during an emergency. Facebook will not raise a child, nurture them, inspire them and provide for them. No business will be successful because they got on Facebook, that’s up to the entrepreneur, their vision, passion and hard work. 

I am taken in awe by Facebook’s Innovation to come to existence and serve a purpose, it has changed lives, some for better some for worse. Facebook has value and can be used as an effective tool, just not one that a reasonably educated and experienced person can see growing much further. Facebook has been a consumer of great ideas and innovative content, but that’s the problem, it consumes, it doesn’t create.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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***Disclaimer, The article is meant to share the opinion of the author based on availble informations and data, it is not an investment tool.***

BlogWorld and New Media Expo 2012 NY [Event]

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The BlogWorld Social Media Conference and Expo returns to New York again this year from June 5th through 7th as a must-attend social media networking and educational event. They are expecting thousands of attendees from over 50 countries with more than 200 speakers for the event. With a great trade-show planned this may be the only industry-encompassing event that will help bring together those in the content creation and publishing businesses together.

BlogWorld Speakers

There will be many notable speakers attending the BlogWorld Social Media Conference and Expo in 2012.

Greg Cargill –  VP of Client Services for Social & Media, Blitz

Greg’s professional career is focused on helping celebrities, brands, and products develop awareness through strategic and internet partnerships. Greg and his team at bigMethod have worked with some of the world’s largest brands such as City of Hope, Harley-Davidson, and Honda. They have successfully brought these organizations to the online social media marketing landscape. bigMethod was recently aquired by Blitz agency.

Greg will host a session called What Makes Big Brands Spend Money on Your Blog. He will share key points such as:

  • What makes brands decide to spend money on a blog
  • How much do they spend?

Linus Chou –  Product Manager, Google

Product manager for Google Analytics, Linus Chou focuses on social attribution as well as real time analytics products. Before arriving at Google, he was an engineer for display advertising at Amazon.com.

Linus will host a session called Measuring Social Media Using Google Analytics. His key points will be.

  • Always measure ROI
  • Understanding  how social channels are generating conversions for your business
  • Learn the difference between upper and lower funnel social channels and what that can mean for your social media marketing campaigns.

Katie Richman – Director of Social Media Strategy , ESPN / espnW

Director of Social Media Strategy for ESPN Digital Media, Katie Richman is part of the startup team that is building ESPN’s women’s sports business. Katie began her career in 2001 with MTV Networks Brand Creative and moved onto Oxygen Media in their startup days as well.

Katie will be hosting a session titled Creation, Curation and Collection: Getting to know Pinterest, Instagram and Tumblr with key points focused on providing a good understanding of tastes, metrics and segmentation options as well as information on cutting edge platforms.

Who Should Attend?

Anyone who publishes online can benefit from the knowledge shared at this event. Content creators, publishers, bloggers, podcasters, radio and WebTV broadcasters will benefit from new understanding on topics such as trending strategies, best practices, and trusted techniques to improve content creation and monetization.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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Using Social Media for Brand Awareness

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Cost-effective and powerful, social media is changing the way companies network. That’s because many businesses today are finding that connections made on sites like Facebook, Twitter and blogs are allowing them to better communicate with customers, more effectively draw in new leads and, over all else according to a July 2010 survey, increase customer awareness of their brand.
How does this work? How can you leverage the power of social networks to expand your brand’s influence and reach? Check out these five practical ideas!

  • Know Your Brand. Before you can promote your brand, you need to have a solid understanding of what it is. Ask yourself what distinguishes you company from others, what you offer that no one else does, what makes you valuable. Then, find a way to promote those benefits across all your marketing materials, from your logo to your website to your Twitter profile, in order to communicate a strong sense of your brand.
  • Establish a Solid, Branded Web Presence. Your website is your single most important online branding tool, the place where all your other marketing tools will direct. With a strong Web presence, your company has a resource that means better search rankings for increased traffic, increased leads and higher conversion rates.
  • Go Where Your Audience Is. A big part of being able to effectively reach your audience is understanding who they are. Is your audience active on Pinterest? Instagram? Facebook? Go where they are and join their conversations in order to expose them to your brand—and to enhance your scope of influence, offer something that meets their needs, whether tips, answers or links to helpful resources.
  • Connect with Online Influencers. Identify the people in your industry who are most influential and work to build relationships with them. Follow them on Twitter, respond to their posts on blogs and Facebook, email them when you have something valuable to say. By connecting with these influencers, you help expand your company’s reach.
  • Keep at It. A strong social media presence isn’t built overnight—in order to develop a loyal following, you have to earn it. Be consistent about posting on your social profiles so that users come to trust and respect your contributions; if you don’t, you run the risk of harming your reputation rather than helping it. If you can’t keep up with a profile, it’s better not to start it.

What do you think—could social media be a game changer for your brand? Take advantage of these tips to watch your presence expand!
Author:
Shanna Mallon is a writer for Straight North, a leader among Chicago marketing firms. She writes for clients in various B2B industries, from merchant processing solutions to Kevlar welding gloves. Check out the Straight North blog! @straightnorth
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Boosting Revenue with Social Media

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For many marketing companies, management of corporate or small business level social media has become a full-time endeavor. For this reason it can be vital to learn what impact your efforts are actually having on your brand awareness. Gaining this knowledge will help you to understand what it may take to boost your business’s bottom line.

The Noisy Social Media Environment

Social media networks are busy places. Once a user has built up a large friend or fan following, the information can stream by at light speed. There are plenty of opportunities to place ads to garner that extra attention from those who may not be able to meticulously pick through their social media networks information, but still scan it for an overall idea of what the internet world had to offer today.

In a recent release of a study by the Adobe Digital Marketing Team, some statistics may have shown why consumers and businesses may not be benefiting from social media like they could.

  • 36% of tweets with valuable content are swallowed by a more boring majority.
  • 37% of those who do use social media networks say that the ads they see are not very useful.
  • 63% of social community managers spend more than 30 hours per week.
  • 26% spent 41 to 50 hours on their community administration and management.

Account proliferation seems to contribute to the overload currently experienced on social media networks. The Adobe study showed that many companies with over 1,000 employees, had an average of 178 social media network accounts. Not only can this clog up the networks, but it can also make full brand analytics rather difficult to test in some cases. Many social marketers also report that they feel they lack resources. Many of those also reporting that they often struggle to measure ROI, which ironically, does not help for getting new resources.

Measuring Social Success

There are obviously many business, large and small who are utilizing their Facebook fan pages to great benefit for their businesses and brands. Facebook and YouTube both have emerged as leaders in social marketing successes. These two market leaders dwarf their competition with an unparalleled critical difference in terms of time spent by users on those sites.

The study also showed that recommendations from other social users can affect the level of enjoyment a possible consumer may feel about a video.  When it comes to websites and content, the study also showed that users tend to stay logged in more than twice as long when doing so with social plug-ins.

Many other social networking and social media statistics found in the study can also be vital to understanding how to implement

Social sharing increases email click-throughs

CTR without sharing shows up around 26%.

  • Twitter – 5.0%
  • Facebook – 5.4%
  • LinkedIn – 9.6%

People use social networks to find local business

In 2008 4% of consumers reported they used social networking sites to find local business.

  • 2009 –  7%
  • 2010 – 9%
  • 2011 – 15%

Social Drives Sales but Faces Perception Challenges

During a self-assessment of women’s marketplace influence, 73% of young adult women described themselves as influential information sources. It also showed that orders that come in via social media networks are commonly larger than those through more traditional digital means such s email, search engines, or even ad displays. In the same realm, the study showed that social sharing can actually trickle down to orders. A quarter of online shoppers who shop at least quarterly, and log into their Facebook accounts at least once a month have made purchases based on a social recommendation.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

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