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Basil C. Puglisi

Artificial Intelligence (AI) & Digital Marketing Since 2009

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Basil C. Puglisi

AI in Workflow: Supply Chain Copilots, Document Intelligence, and Real-Time Insight Generation

March 18, 2024 by Basil C. Puglisi Leave a Comment

What HappenedOn February 24, 2024, SAP launched Joule, its AI-powered copilot embedded across the SAP cloud portfolio, bringing contextual AI insights to more than 300 million users worldwide. This rollout is designed to enhance supply chain decision-making, improve operational efficiency, and drive sustainability outcomes. Alongside SAP’s move, platforms like Altana AI are advancing generative AI-driven […]

Filed Under: Data & CRM, Responsible AI, Sales & eCommerce, Workflow

Cheap Tools to Climb Higher in Google Maps Rankings

March 13, 2024 by Basil C. Puglisi Leave a Comment

Google Maps Ranking

Guessing your local rank wastes time. Affordable tools reveal the truth. Get one to track and tweak before you slip. What it is: Affordable rank trackers for positions and competitor checks. How it works: Subscribe, enter three keywords like your service plus location, and monitor monthly. Whitespark’s factors show tracking helps you adjust fast. What […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

AI in Social Media: Snapchat’s My AI Launch, Meta’s AI Research Breakthroughs, and Pinterest’s Personalized Discovery Push #AIg

March 11, 2024 by Basil C. Puglisi Leave a Comment

Social Media, AI

What Happened In February 2023, the social media landscape saw a sharp acceleration in AI adoption across both consumer features and back-end platform improvements. Snapchat introduced My AI, an experimental chatbot powered by OpenAI’s technology, integrated directly into Snapchat+ as a pinned conversation. This marked one of the first major social platforms to place a […]

Filed Under: Responsible AI, Social Brand Visibility, Social Media, Social Media Topics

Is Your Website Mobile Friendly? Do This 5-Minute Test

March 7, 2024 by Basil C. Puglisi Leave a Comment

website load speed

Spring brings more phone searches. Slow site? They bounce before buying. What it is: Google’s PageSpeed test checks if your site loads fast on mobiles. How it works: Enter URL, get score on speed like LCP. Fix one thing like big image compress. Retest to see fix works, focus on mobiles where half traffic comes. […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles Tagged With: mobile

Spring Clean Your Google Listing with This Simple Checklist

March 6, 2024 by Basil C. Puglisi Leave a Comment

Yelp Maps Updates

Inconsistent details confuse searchers and drop your rank. As spring traffic rises, mismatched info costs you big. Align everything now. What it is: Uniform hours, phone, and address on Google and key platforms. How it works: Start with Maps, then check Yelp and Facebook for matches. BrightLocal’s survey flags inconsistencies as a top issue, so […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

AI Arms Race in Search: Google Bard, AI-Powered Bing, and Baidu’s Ernie Bot Plans #AIg

March 4, 2024 by Basil C. Puglisi Leave a Comment

SEO, AI

What Happened February 2023 marked a turning point in the global search engine landscape as three major players unveiled their next moves in AI-driven search. On February 6, Google announced Bard, its experimental conversational AI service powered by a lightweight version of LaMDA (Language Model for Dialogue Applications). Bard promised real-time, web-informed responses designed to […]

Filed Under: Responsible AI, Search Engines, SEO Search Engine Optimization Tagged With: AI, SEO

LinkedIn Thought Leader Ads, Descript AI Video Editing, and Google INP: Building Authority Through Smarter Workflows

February 26, 2024 by Basil C. Puglisi Leave a Comment

LinkedIn Thought Leader Ads, Descript AI video editing, Google Core Web Vitals INP, AI workflow, social ad targeting, SEO optimization

The tools shaping authority and visibility are moving faster than campaigns themselves. In January, LinkedIn expanded its Thought Leader Ads, giving brands the ability to amplify executive voices and push trusted content directly into targeted feeds. At the same time, Descript introduced its biggest round of AI video editing upgrades yet, with smarter scene control, […]

Filed Under: AI Artificial Intelligence, Branding & Marketing, Digital Factics Blog, Mobile & Technology, Publishing, Search Engines, SEO Search Engine Optimization, Social Media, Video

AI in Workflow: Personalized Onboarding, Predictive Retention, and Accelerated Training #AIg

February 19, 2024 by Basil C. Puglisi Leave a Comment

AI for HR

What HappenedOn January 9, 2024, industry-wide HR adoption of AI-powered onboarding reached a critical mass, with 68% of U.S. organizations now using AI to personalize onboarding workflows and integrate predictive analytics to flag at-risk hires. Prescott HR’s January 2024 brief highlights how these solutions are being used to accelerate employee ramp-up times, improve cultural fit, […]

Filed Under: Business, Business Networking, Data & CRM, Responsible AI, Sales & eCommerce, Workflow

Turn Google Reviews into Fresh Customers with Easy Replies

February 14, 2024 by Basil C. Puglisi Leave a Comment

Google AI

Feedback shapes your search appeal fast. Ignore it, and trust takes a hit. Start with quick, personal replies to turn things around. What it is: Engaging with reviews on your Google profile to show engagement. How it works: Use an AI template as a base, add the customer’s name, and reply within 24 hours. For […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

AI Personalization in Social Media: Instagram’s Recommendation Overhaul, YouTube’s AI-Driven Video Summaries, and Pinterest’s Predictive Search Tools #AIg

February 12, 2024 by Basil C. Puglisi Leave a Comment

Social Media, AI

What Happened In January 2024, three major social media platforms rolled out AI-driven features that sharpen their personalization strategies. On January 9, Instagram began deploying its updated recommendation algorithm, designed to surface content more relevant to each user’s interests. Meta confirmed the model now incorporates expanded engagement signals, prioritizing watch time and interaction depth over […]

Filed Under: Responsible AI, Social Brand Visibility, Social Media, Social Media Topics

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Responsible AI (#AIgenerated by Agents)

A New Jersey Bill Takes Reasonable Care Off the Table for Chatbot Injuries #AIg

New Jersey’s A5607, reported out of committee on October 19, would make a chatbot a product and hold its provider liable for any injury to a user from its use, even after all reasonable care. The monthly harm assessment it requires still needs a named person to decide what the numbers mean.

Europe Proposes Free Access to the Standards Behind AI Act Compliance #AIg

The European Commission proposed on October 6 to make standards referenced in EU law free to read, speed up how they are requested and assessed, and write its own common specifications when standards bodies run late. With EN 18286 now the first AI Act standard, the question is what a faster standard can certify.

New York City Wants a One-Step Exit From Every Customer Service Chatbot #AIg

New York City’s consumer agency proposed rules on October 20 for AI chatbots and phone menus: disclose the bot up front, offer a one-step path to a human, and keep logs showing whether customers got help. The 72-hour repeat-contact count may matter most.

Barclays and Amex Cut 5% Each for AI. Neither Said Who Will Check the Work #AIg

Barclays plans about 5,000 job cuts with fewer developers as AI lifts productivity, and American Express is cutting about 5% of positions to prepare for AI. Wider spans of control and fewer reviewers meet more AI output. Four questions to answer before an AI-justified cut.

Libraries Put “Whether” Into AI Literacy. Most Training Plans Skip That Question #AIg

The Public Library Association and Microsoft wrote ‘whether’ into AI literacy: people need judgment to decide whether, when and how to use AI tools. Other October programs teach the how first. For the public, deciding whether is the first and often only checkpoint.

Agent Security Tools Can Stop an Action. Whose Name Is on the Yes? #AIg

Four agent security launches in two days put brakes, monitors, and quarantines on AI agents. Only iProov’s HAPS service is built to prove a named person approved one exact action, and its spec is still an experimental draft. Containment is Responsible AI; a recorded human decision is AI Governance.

GAO Found the Pentagon’s Responsible AI Council Stopped Meeting for Months #AIg

GAO found the Pentagon’s Responsible AI Working Council stopped meeting from late 2024 to August 2025, still has no charter, and has three of ten authorized staff. SBA’s AI governance board hadn’t met nine months past OMB’s deadline, and EPA’s Inspector General just opened an audit. Charter the body, log decisions, fund the chairs.

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