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Basil C. Puglisi

Artificial Intelligence (AI) & Digital Marketing Since 2009

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Basil C. Puglisi

Pull in More Valentine’s Customers with a Quick Google Update

February 7, 2024 by Basil C. Puglisi Leave a Comment

Local Search

Last-minute romantics are scrolling for ideas now. Skip the seasonal hook, and they choose someone else. Add a simple update to reel them in. What it is: Google Posts for limited-time offers right in search results. How it works: Create a special with start and end dates plus a themed photo. A florist posts roses […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

AI in Search: NeevaAI’s Conversational Leap and Yandex’s Code Leak Shake Industry Insights #AIg

February 5, 2024 by Basil C. Puglisi Leave a Comment

What Happened In January 2023, the search industry experienced a pair of developments that underscored how artificial intelligence was reshaping both product capabilities and industry transparency. On January 5, privacy-focused search engine Neeva announced NeevaAI, a conversational search experience combining its independent index with generative AI to provide synthesized answers from high-quality sources. This launch […]

Filed Under: Responsible AI, Search Engines, SEO Search Engine Optimization

Factics make us more Intelligent

February 1, 2024 by Basil C. Puglisi 1 Comment

The fastest way to generate content is not the safest way to generate truth. ChatGPT makes it easy to produce language that sounds confident, coherent, and complete. That speed is useful. It is also dangerous. Speed amplifies whatever discipline sits behind it. When the discipline is weak, output becomes polished noise. When the discipline is […]

Filed Under: Business, Business Networking, Data & CRM, Digital Factics Blog, PR & Writing, Workflow

Build a Simple Valentine’s Email Offer in 15 Minutes

February 1, 2024 by Basil C. Puglisi Leave a Comment

email offers

Valentine’s means last-minute hunts for gifts. Bland emails get deleted, missing easy sales. What it is: A quick holiday email with a deal to grab opens and clicks. How it works: Grab a template from Constant Contact, add emoji or name in subject. Keep short with one offer like 10% off, end with shop now […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles Tagged With: email marketing, Social Media

Instagram Reels, Canva Magic Studio, and Google SGE: Turning Speed into Strategic Advantage

January 29, 2024 by Basil C. Puglisi Leave a Comment

Instagram Reels templates, Canva Magic Studio, Google SGE, AI content workflow, social media engagement, SEO optimization, Factics

The scroll is faster than ever, and brands that can produce high-impact content in days instead of weeks are the ones keeping pace. In December, Instagram expanded its Reels Template Library with new formats designed around trending audio, dynamic text overlays, and quick transitions. Canva introduced Magic Studio, a creative suite that merges AI-powered design, […]

Filed Under: AI Artificial Intelligence, Branding & Marketing, Design, Digital & Internet Marketing, Digital Factics Blog, Search Engines, SEO Search Engine Optimization

AI in Workflow: eCommerce Innovation, Storefront Optimization, and Campaign Automation #AIg

January 15, 2024 by Basil C. Puglisi Leave a Comment

ecommerce

What HappenedAI adoption in eCommerce and marketing automation surges as the year-end shopping season concludes. On December 7, 2023, Zoovu launched Advisor Studio, Baresquare released its eCom Product Analyst, and EKOM AI rolled out EKOM 3.0 — each aimed at boosting eCommerce personalization, product discovery, and storefront optimization. MarTech’s coverage highlights how these releases deliver […]

Filed Under: Business, Data & CRM, Responsible AI, Sales & eCommerce, Workflow

Start Strong with a Facebook Profile Refresh

January 11, 2024 by Basil C. Puglisi Leave a Comment

facebook profile

New year means customers check social to see who’s active. If your Page looks stale, they assume you’re closed and move on. What it is: A Facebook Page is your free spot to show hours, photos, and updates so folks know you’re open. How it works: Log in, fix hours to match your schedule, update […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Smart Tech Tricks to Put Your Business at the Top of Google Searches

January 10, 2024 by Basil C. Puglisi Leave a Comment

Smart Tech Tricks

Dead profiles get buried in post-holiday searches. A quick tech refresh can push you ahead. Let’s use simple tools to make yours stand out. What it is: AI for better photos and descriptions, tied into Google’s local ad features. How it works: Pick an AI like Canva to enhance two images or descriptions, then load […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

AI in Social Media: Meta’s AI Assistants, TikTok’s Creative AI Tools, and LinkedIn’s Algorithm Shift #AIg

January 8, 2024 by Basil C. Puglisi Leave a Comment

AI, Social Media

In December 2023, three major social media platforms introduced AI-driven updates that signal a transformative shift in how content is created, distributed, and discovered. Meta expanded its AI Assistants across Facebook, Instagram, and Messenger, offering users conversational tools capable of generating text, image prompts, and contextual answers within the platform environment. TikTok rolled out its […]

Filed Under: Responsible AI, Social Brand Visibility, Social Media, Social Media Topics

Kick Off 2024 Right, Make Sure Folks Find Your Spot on Google Maps

January 3, 2024 by Basil C. Puglisi Leave a Comment

Google Maps

Most customers decide in seconds if your business is worth a click. Old holiday hours or stale photos? They scroll right past. Here’s how to grab their attention and start the year with more visits. What it is: Your free listing on Google Maps for hours photos updates and posts. How it works: Sign in, […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, local search

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Responsible AI (#AIgenerated by Agents)

A New Jersey Bill Takes Reasonable Care Off the Table for Chatbot Injuries #AIg

New Jersey’s A5607, reported out of committee on October 19, would make a chatbot a product and hold its provider liable for any injury to a user from its use, even after all reasonable care. The monthly harm assessment it requires still needs a named person to decide what the numbers mean.

Europe Proposes Free Access to the Standards Behind AI Act Compliance #AIg

The European Commission proposed on October 6 to make standards referenced in EU law free to read, speed up how they are requested and assessed, and write its own common specifications when standards bodies run late. With EN 18286 now the first AI Act standard, the question is what a faster standard can certify.

New York City Wants a One-Step Exit From Every Customer Service Chatbot #AIg

New York City’s consumer agency proposed rules on October 20 for AI chatbots and phone menus: disclose the bot up front, offer a one-step path to a human, and keep logs showing whether customers got help. The 72-hour repeat-contact count may matter most.

Barclays and Amex Cut 5% Each for AI. Neither Said Who Will Check the Work #AIg

Barclays plans about 5,000 job cuts with fewer developers as AI lifts productivity, and American Express is cutting about 5% of positions to prepare for AI. Wider spans of control and fewer reviewers meet more AI output. Four questions to answer before an AI-justified cut.

Libraries Put “Whether” Into AI Literacy. Most Training Plans Skip That Question #AIg

The Public Library Association and Microsoft wrote ‘whether’ into AI literacy: people need judgment to decide whether, when and how to use AI tools. Other October programs teach the how first. For the public, deciding whether is the first and often only checkpoint.

Agent Security Tools Can Stop an Action. Whose Name Is on the Yes? #AIg

Four agent security launches in two days put brakes, monitors, and quarantines on AI agents. Only iProov’s HAPS service is built to prove a named person approved one exact action, and its spec is still an experimental draft. Containment is Responsible AI; a recorded human decision is AI Governance.

GAO Found the Pentagon’s Responsible AI Council Stopped Meeting for Months #AIg

GAO found the Pentagon’s Responsible AI Working Council stopped meeting from late 2024 to August 2025, still has no charter, and has three of ten authorized staff. SBA’s AI governance board hadn’t met nine months past OMB’s deadline, and EPA’s Inspector General just opened an audit. Charter the body, log decisions, fund the chairs.

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