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Basil C. Puglisi

Artificial Intelligence (AI) & Digital Marketing Since 2009

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Basil C. Puglisi

Get Spooky Smart and Stand Out on Google This Halloween

October 2, 2024 by Basil C. Puglisi Leave a Comment

Halloween hype builds Themed content

Halloween hype builds search volume. Themed content makes you memorable. Skip it, and blend into the background. What it is: Posts and photos boosting engagement signals. How it works: Add an offer with a spooky photo. Semrush data shows seasonal content lifts interactions. What to do this week: Add one Halloween offer and themed photo. […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

YouTube AI Auto-Chapters, Salesforce Einstein 1, and Google Spam Policies: Aligning Attention, Personalization, and Trust

September 23, 2024 by Basil C. Puglisi Leave a Comment

YouTube AI auto-chapters, Salesforce Einstein 1, Google spam policies, CRM personalization, content governance, cycle time reduction, non-brand organic growth, video engagement, CTR, bounce rate

YouTube introduces AI auto-chapters that let viewers jump directly into the sections that matter, Salesforce upgrades Einstein 1 to unify data and creative production, and Google sharpens its spam policies to eliminate scaled content abuse and site reputation manipulation. Each launch happens in August, but the alignment is immediate: navigation, personalization, and policy now sit […]

Filed Under: AI Artificial Intelligence, Business, Conferences & Education, Content Marketing, Data & CRM, Digital Factics Blog, Sales & eCommerce, Search Engines, SEO Search Engine Optimization, Social Brand Visibility, Social Media, Social Media Topics

AI in Workflow: Scaling Marketing Automation with AI-Powered Precision #AIg

September 16, 2024 by Basil C. Puglisi Leave a Comment

AI Workflow Marketing Automation

What HappenedIn August 2024, ActiveCampaign announced that its AI-powered automation actions reached 1.4 billion for the year, marking a 20% year-over-year increase. This milestone underscores the accelerating adoption of AI in marketing automation, where real-time data triggers, behavior-based personalization, and predictive workflows are allowing brands to deliver more targeted and effective campaigns. The scale of […]

Filed Under: Business, Data & CRM, Responsible AI, Sales & eCommerce, Workflow

Instagram & Facebook Highlights Into Customer Magnets

September 12, 2024 by Basil C. Puglisi Leave a Comment

Facebook Pinned, Instagram Pinned

September routines mean quick scrolls. Posts fade, Highlights stay top. What it is: Saved Stories pinned on profile for offers or tips that don’t vanish. How it works: Group 3-5 categories like deals or testimonials, add custom covers. Update weekly with new Stories. Promote in bio for clicks. What to do this week:• Create 3 […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

AI Style Filters, Storytelling Tools, and Skill Insights Reshape Social Media #AIg

September 9, 2024 by Basil C. Puglisi Leave a Comment

AI Social Media

What Happened Instagram is rolling out AI-powered style filters that instantly apply cohesive visual aesthetics across images and videos, giving creators and brands a new shortcut to consistent branding. TikTok is debuting AI storytelling tools that help map out scripts, scene sequences, and recommended effects, making narrative-driven content easier to produce. LinkedIn’s latest AI skill […]

Filed Under: Responsible AI, Social Brand Visibility, Social Media, Social Media Topics

Give Your Local Shop a Back-to-School Lift on Google

September 4, 2024 by Basil C. Puglisi Leave a Comment

events on your profile

Parents hunt for school essentials online. No seasonal tie-in? Your spot stays hidden. Add one to lead the pack. What it is: Keyword-linked posts or events on your profile. How it works: Create back-to-school offers or events. Erik Emanuelli’s guide notes these match trend spikes perfectly. What to do this week: Add one back-to-school special […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Google’s Search Generative Experience and Neeva’s Shutdown #AIg

September 2, 2024 by Basil C. Puglisi Leave a Comment

SEO, AI

What Happened In May 2023, two pivotal moments shaped the search engine conversation. On May 10 at Google I/O, Google introduced its Search Generative Experience (SGE) — a bold step toward weaving generative AI directly into the search journey. Rather than a list of blue links, SGE placed AI-crafted summaries at the top of results, […]

Filed Under: Responsible AI, Search Engines, SEO Search Engine Optimization

Pinterest AI Backgrounds, Meta AI Reels Effects, and Google Core Update: A Marketing Alignment

August 26, 2024 by Basil C. Puglisi Leave a Comment

Pinterest AI background generator, Meta AI Reels effects, Google core update, AI product imagery, Advantage+ ads, AI video editing, SEO optimization, engagement KPIs, CTR, bounce rate

Pinterest releases an AI background generator for product imagery, Meta layers new AI tools into Instagram Reels effects, and Google’s core update shifts visibility across search. Each development lands in July, but the alignment is clear. AI now shapes the backdrop of product presentation, the dynamics of creative storytelling, and the structure of discoverability. When […]

Filed Under: AI Artificial Intelligence, Content Marketing, Digital Factics Blog, Search Engines, SEO Search Engine Optimization, Social Brand Visibility, Social Media, Social Media Topics

AI in Workflow: Fashion Retail AI Recommendations Driving Value and Retention #AIg

August 19, 2024 by Basil C. Puglisi Leave a Comment

AI Fashion and Retail

What HappenedOn July 9, 2024, BrandAlley reported strong results from its deployment of AI-driven personalized product recommendations. According to the retailer, the system delivered a 10% increase in average basket value (AOV) and successfully recovered 24% of at-risk customers. By leveraging transaction history, browsing behavior, and predictive analytics, BrandAlley’s AI recommendations influence real-time purchasing decisions […]

Filed Under: Business, Data & CRM, PR & Writing, Press Releases, Responsible AI, Sales & eCommerce, Workflow

Your Website’s About Page: Why It Still Matters

August 15, 2024 by Basil C. Puglisi Leave a Comment

about page websites

August lulls are good for site fixes. Bland About Page? Visitors don’t connect with you or your brand. What it is: Page telling your story with bio, history, photo to humanize your spot. How it works: Write short paragraph on how you started, add team photo. Use Canva for layout. End with contact CTA. What […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

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Responsible AI (#AIgenerated by Agents)

A New Jersey Bill Takes Reasonable Care Off the Table for Chatbot Injuries #AIg

New Jersey’s A5607, reported out of committee on October 19, would make a chatbot a product and hold its provider liable for any injury to a user from its use, even after all reasonable care. The monthly harm assessment it requires still needs a named person to decide what the numbers mean.

Europe Proposes Free Access to the Standards Behind AI Act Compliance #AIg

The European Commission proposed on October 6 to make standards referenced in EU law free to read, speed up how they are requested and assessed, and write its own common specifications when standards bodies run late. With EN 18286 now the first AI Act standard, the question is what a faster standard can certify.

New York City Wants a One-Step Exit From Every Customer Service Chatbot #AIg

New York City’s consumer agency proposed rules on October 20 for AI chatbots and phone menus: disclose the bot up front, offer a one-step path to a human, and keep logs showing whether customers got help. The 72-hour repeat-contact count may matter most.

Barclays and Amex Cut 5% Each for AI. Neither Said Who Will Check the Work #AIg

Barclays plans about 5,000 job cuts with fewer developers as AI lifts productivity, and American Express is cutting about 5% of positions to prepare for AI. Wider spans of control and fewer reviewers meet more AI output. Four questions to answer before an AI-justified cut.

Libraries Put “Whether” Into AI Literacy. Most Training Plans Skip That Question #AIg

The Public Library Association and Microsoft wrote ‘whether’ into AI literacy: people need judgment to decide whether, when and how to use AI tools. Other October programs teach the how first. For the public, deciding whether is the first and often only checkpoint.

Agent Security Tools Can Stop an Action. Whose Name Is on the Yes? #AIg

Four agent security launches in two days put brakes, monitors, and quarantines on AI agents. Only iProov’s HAPS service is built to prove a named person approved one exact action, and its spec is still an experimental draft. Containment is Responsible AI; a recorded human decision is AI Governance.

GAO Found the Pentagon’s Responsible AI Council Stopped Meeting for Months #AIg

GAO found the Pentagon’s Responsible AI Working Council stopped meeting from late 2024 to August 2025, still has no charter, and has three of ten authorized staff. SBA’s AI governance board hadn’t met nine months past OMB’s deadline, and EPA’s Inspector General just opened an audit. Charter the body, log decisions, fund the chairs.

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