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Business

A Guide To Virtual Services – How They Are Modernising The World

November 13, 2012 by Basil Puglisi Leave a Comment

When it comes to being successful in the world of business, having the right company image is key. No matter how great a company may be, without looking professional, it won’t get very far. Getting that all important professional image can be a difficult task, especially for smaller businesses.
One of the major elements required to achieve a strong company profile, is having a respectable business address. Entrepreneurs starting a business from their homes aren’t going to impress clients with a standard urban address. This is where virtual services can help transform the way in which people see a company. Here is a breakdown of what virtual services entail, and how they can massively improve company appearance.
Virtual Office
Anyone running a limited company is required to provide a business address. This address is where companies will receive any official correspondence, and of course, the address that clients will see. Renting a virtual office from a virtual service provider is a great way to get a professional and modern-looking address.
With a respectable point of contact, companies will come across as both credible and reliable to their customers. Another benefit of having a virtual address is the added privacy is confers. With all correspondence sent to the virtual address, business owners can protect their homes from unsolicited callers and mail.
The Power of the PO Box
Being able to receive business correspondence via a professional-looking PO Box is a great way to raise a company’s profile. Instead of an endless supply of letters falling through the front door, company mail can be directed straight to the virtual address. Some virtual service providers also offer mail forwarding. This allows business owners to receive their important correspondence at home without needing to visit their PO Box. A virtual mail box can be great for those who want to make a strong first impression, whilst having the ability to prevent a torrent of post in their homes.
Company Growth Made Easy
For companies looking to branch out to a different geographical region, the move can be both expensive and time consuming. Instead of spending large amounts of capital on securing new office space and personnel, companies can instead make use of a virtual office in the area. Simply put, this affords companies the power of a professional business presence, without the looming overheads.
Unlike establishing a physical base of operation, utilising a virtual office is quick and cost effective, meaning company expansion is made a smooth as possible.
More than a Mail Box
As well as the ability to make use of virtual offices, it is also possible to benefit from phone answering services and dedicated business numbers. Some virtual service providers also offer the option to have company calls handled professionally by a receptionist. This service can go a long way to boosting company profile and giving a credible impression to clients. Calls to such business numbers can usually be forwarded to a home number; meaning business calls can be handled from home without losing that professional image.
Calls can be handled professionally with virtual services
Conclusion
For an easy way to get a great company profile, virtual services are an excellent solution. From virtual office space for quick expansion, to dedicated post boxes for important correspondence, there are many ways in which companies can benefit. With so many advantages to virtual services, it is easy to see how they are modernising the world of business.
Image License: Creative Commons image source
This article was provided by Nathan Griffiths on behalf of the Workstation a virtual services provider.

Filed Under: Basil's Blog #AIa, Business, General, Guest Bloggers Tagged With: avatar, business, VA, virtual assistants

Five Tips to Engage Your Clients In Your Presentation

October 31, 2012 by Basil Puglisi Leave a Comment

Presentations are the key to securing clients and funding. The art of public speaker has been discussed for thousands of years, and new books are still being published today. In some cases, however, people can over-think their presentations. In reality, presentations do not have to be too complicated. Here are five tips for engaging clients in a presentation.
 

1. Eye Contact

The psychology of business presentations has been discussed endlessly, and much of this advice deals with engaging those who attend and building connections with them. One of the best ways to start to build this connection is to maintain eye contact throughout the meeting. Staring should be avoided, but eye contact can help make one’s message clear and encourage those in attendance to pay close attention. Eye contact also shows confidence and a willing to engage on an individual basis.

2. Charts, Graphs and Projections

Presenters are often focused on the present, but potential clients think about the future. While it is important to relay why choosing one’s business would be helpful in the short term, long-term projections are useful to encourage clients to make a commitment. Chart and graphs can help provide great material to capture the attention of the audience, and future projections are necessary to captivate them. Presenters may wish to take some time to make these graphical elements as attractive as possible.

3. Modern Ideas

When giving a presentation, it helps to show clients that the business is engaged in modern trends in a productive manner. These days, social media, smart devices and the cloud are all useful topics to capture the attention of prospective clients. Incorporating these ideals into a presentation alleviates clients’ fears that the business will become obsolete or outdated in the future. It is important, however, to ensure that these elements do not come across as contrived; they should seem to be natural parts of what the business provides.

4. Personal Stories

Many books on presentations emphasise addressing numbers, the potential for profit and other hard data as quickly as possible. However, it is also important to connect on a personal level with clients. While telling long stories can come across as pandering, it helps to share inspirational stories when seeking to engage potential clients. In particular, how the business started and what its guiding principles are can help relay what makes the business the best choice for those watching the presentation.

5. Ask Questions

Adaptability is a crucial component that prospective clients look for in businesses. One of the best ways to demonstrate adaptability is to ask clients questions and have answers prepared. These questions give clients a chance to test the presenter, so the presentation team must be equipped to deal with any questions that might arise. By carefully preparing beforehand and thinking of as many potential questions as possible, presenters can be prepared to impress potential clients with their ability to think of effective solutions. If members of the audience do not have questions, it can help to have some demonstration questions prepared.
Brett Kelly is an inspirational figure after attending one of his business presentations. Follow Brett Kelly on twitter @brett_kelly1

Filed Under: Basil's Blog #AIa, Business, General, Guest Bloggers

6 Tips for Aspiring Entrepreneurs

October 30, 2012 by Basil Puglisi Leave a Comment

Starting a business can be a hugely challenging and rewarding at the same time. You’ll be your own boss and the effort you put in will be the determining factor in the success or (hopefully not) failure of your business. That’s really what it comes down to – Are you willing to put the time and effort in that it takes to run a business? Running a business becomes more than just a 9 – 5 job and will require plenty of work after hours.
On the plus side, you’ll be able to enjoy the flexibility that running your own business carries. While the work you put into getting things rolling initially may outweigh the benefits, it’s important to remember that the extra effort will pay off later on a personal level (sense of accomplishment) as well as financially.
If you’ve decided that entrepreneurship is for you, here a few tips to turn help turn the dream of owning your own business into a reality:
1.) Choose the right business. You’re going to be devoting a sizeable chunk of your time to running this business, so it’s a good idea to choose an area that you find interesting. It’s important that you also choose an area that you’re skilled in. For example, if you’re interested in the world of finance but useless at maths, starting a business in this area is probably not a good idea. The added advantage is that if you choose an area of business that you’re both skilled and interested in, it will be that much easier to put extra effort in because you enjoy it.
2.) Decide on a business entity. There are a few to choose from including: sole proprietorships, partnerships and companies (Public or private). It’s definitely worth taking some time making this decision as each option has its own set of rules and regulations including, registration fees and annual tax. In some countries the business entity known as a “close corporation” has been discontinued. The main advantages of forming a CC were cheaper start-up costs and a lower company tax bracket. It is possible to change your business entity (from say private to public) at a later stage but it’s a fairly complicated process, with plenty of paperwork. Best choose wisely then….
3.) Draw up a business plan. Not only will a business plan make it easier to obtain funding, the information gathered while compiling the report will help you establish any potential problem areas. Conversely, you may decide to enter a different industry altogether based on your findings.
A full business plan usually includes eight sections and will outline to investors what your idea is and how you plan to get there. Areas covered include competitor analysis, company description, market analysis, financial analysis and more.
More information on business plans can be found here.
4.) Don’t quit your day job first. Start your business while you’re still employed. It can sometimes be a while before a new business starts to turn any profits. You may have to burn the candle at both ends but the advantage is that you’ll still have money coming in if things move more slowly than you expect.
5.) Start small in the beginning. One of the best things about starting your own business is that you’re able to control how fast it grows. Taking risks is fine, just try and make sure that they’re controlled risks. Try any new ideas you get on a smaller scale first and if they show promise, expand on them.
6.) No matter how small your business is, always be professional. Business cards, phone numbers and email address are a must and will make your business look more credible. When you can, try to go the extra mile for clients and always respond as promptly as possible if an issue arises. Your clients will appreciate it and it will help with referring business.
When it comes to deciding on which industry to enter, many prospective entrepreneurs opt to start their own business in the same field. For example a legal consultant who has built up years of experience working for a cost consulting firm, may decide to leave and start his own company because he has the expertise to do so.
License: Creative Commons image source
This article was written by Stephanie Zecca who is an avid social envagalist and loves the outdoors. She writes on a range of topics but has preference for business and finance related matters. Follow her at @StephanieZecca

Filed Under: Basil's Blog #AIa, Business, General, Guest Bloggers

5 Ways Windows 8 Will Benefit Businesses

October 22, 2012 by Basil Puglisi Leave a Comment

The brand new Windows 8 is finally here after being released back in October 2012, and it will soon be the default operating system on all new laptops and PCs, as well as on Microsoft tablets such as the upcoming Surface tablet.
The changes to this new Windows OS and the differences compared to the most recent Windows operating systems have already been commented upon. However, it is the benefits that Windows 8 will bring to business users that has become one of the software’s biggest talking points.
So, what will Windows 8 bring to businesses? The following are 5 of the biggest advantages for companies of all sizes:
1.Better, faster booting.
New PCs installed with Windows 8 will be using Unified Extensible Firmware Interface (UEFI), a brand new boot solution. UEFI, used instead of BIOS, promises to improve booting up and make it far faster, as well as requiring fewer restarts. This can save time for the IT department and significantly increase office productivity.
2.Support for tablets and desktops.
As well as having a classic desktop interface, Winsows 8 will also have an interface that has been optimised for touch screen tablets. Users can choose their preferred interface depending on their needs.
3.Windows To Go.
The new Windows to Go feature in Windows 8 allows you to install the software on a portable drive, so that you can take it away with you and boot it up on another PC. As well as being convenient and versatile, this new Windows to Go feature can also act as a good backup for corrupt or infected PCs.
4.Compatibility with existing hardware.
Windows 8 will apparently run on existing hardware, so that businesses don’t have to shell out to replace all their Windows 7-era hardware to use the new software. Microsoft has even suggested that the software may even run on some pre-Windows 7 machines.
5.New Windows 8 app store.
Microsoft is reportedly planning to make an app store available for Windows 8 when it is launched on general release, so that downloading and installing new applications is easier, especially for smaller businesses.
Whenever a new operating system is released by Windows, there is always a sense of excitement on what updates and new features have been introduced so many businesses will be taking an interest in this new operating system and if you’re not, you should be!
Christine Elderidge works for Cartridge Monkey Ltd, the UK’s leading supplier of cheap ink cartridges. Follow them on twitter @CartridgeMonkey

Filed Under: Basil's Blog #AIa, Business, General, Guest Bloggers, Mobile & Technology Tagged With: business, PC, software, technology, Windows

10 Ways to Use Foursquare for Business

October 13, 2012 by Basil Puglisi 2 Comments

Foursquare is a location-based smartphone application which offers check-in service to customers, marketers and businesses alike. You can use this mobile application to check-in to venues and share with your friends where you are, and obtain info about those places.  Based on your updates, the application might assign you merit badges. It’s an interesting social concept for consumers and at the same time, a strong business tool that can be potentially used for creating brand awareness and profits. Hence if you want to leverage your business, this platform platform is worth looking at for several reasons. To do this, you’ll have to understand how it works. There are 10 ways to use Foursquare for business. To help you get an idea about promoting your own business through this platform, there are a few tips discussed below.
How to use foursquare for business
To begin with, check your business on Foursquare. If your business is not there, add it and then, claim it on the listing. Connect your Twitter account with the listing. This process is quite simple. Once this is done, you can proceed further to use Foursquare for business promotion. In this endeavor, following things can be done:

  1. Create interesting deals to draw in customers. Deals can easily be created if you have claimed your business on this platform. You can give special discounts to those users who checks in to your business, for instance – announce to give 10% off on one’s next merchandise shopping. However, just ensure that your deals are special and creative so that new customers get attracted and keep coming back to you.
  2. Design reward-based programs on Foursquare for loyal customers to retain them. If deals help you draw new customers, rewarding those who are regular visitors to your business is useful in winning their loyalty. It can create a bond between your customers and the business and entice them to come back to you. Your reward-based programs should be smart and intelligently devised, for instance – a program asking one to check in 5 times in 15 days and win a surprise gift.
  3. Use Foursquare to collect demographic details of your customers. Through this platform, you can know the average check-in rate of a customer, his/ her age and gender, check-in timings and where he or she is sharing the check-in details – on Facebook or Twitter.
  4. Another interesting way to use Foursquare for business promotion is to get feedback from your customers about your business. Customers can leave their comments or tips about a particular venue they visit. You can use their feedback to bring improvisation in your business.
  5. Foursquare is a powerful medium to advertize your business for free. When you claim your business and optimize the listing by adding authentic contact details and website, you increase the chances of promoting your business across various social networking sites which are used by millions.
  6. If your business doesn’t have a physical presence, you can use Foursquare to set up a page instead of claiming a venue. Foursquare page is not much different from a Twitter page. Those who follow your business on Foursquare can obtain information about you from there.
  7. You can enter a partnership with other brands which are physically present to derive optimum benefit. For instance if you are a book publisher, join hands with a local bookstore to increase the reach of your business.
  8. Design Foursquare event at your venue to boost massive check-ins and brand consciousness.
  9. You can encourage your staff to join Foursquare and check-in at your venue there whenever they report to work. This will also help spread awareness about your business among their friends and followers.
  10. You can also share useful tips on Foursquare to engage with your customers and thereby, attract their attention to your business.

These are few ways to use Foursquare for business. You can use these and other innovative techniques as well to make success out of your business.
Edoardo Piccolotto, is an Internet Marketing and Strategic Consultant that provides specific strategy advices to business that want to use internet to generate new business opportunities. Follow him on twitter @epiccolotto.

Filed Under: Basil's Blog #AIa, Business, General, Guest Bloggers, Sales & eCommerce, Social Brand Visibility, Social Media, Social Media Topics Tagged With: advertising, business, Marketing, mobile, Mobile & Technology, Visibility

Why use Google AdWords? – Part 1- [Internship]

October 8, 2012 by Basil Puglisi 2 Comments

Google logo
Ever search something on Google and wonder what makes the first search result better than the next? With a little help from AdWords it can help you achieve a higher rank in the search results. AdWords bid on keywords that will help trigger their sponsored ads. How much they bid is one of the things that determines their position on the page of search results. The more their ads are clicked, the less they have to pay for each click.
Google AdWords is Google’s pay per click (PPC) advertising platform. This tool is used to direct traffic to your website. Every time your ad is clicked in the PPC option, the advertiser pays the website owner on the terms that the agreed on. The budget can determine how often ads can appear on Google. PPC’s content usually takes form in advertisements such as sponsored links or ads. They appear either above your search results or along the side.
There are many beneficial factors when taking using the AdWords tool. When someone clicks on your ad, this will take them to your website where they can learn more about your business and make a purchase.  Advertising on Google can direct more traffic to your website as you are using the most widely used search engine in the world.
When you first come across Google AdWords, you’ll want to narrow down your audience and attempt to target just your customers. Google AdWords allows you to narrow down your audience by choosing from hundreds of languages, and specific cities and regions. For example, if you own a furniture store in New York City, you don’t want your ads to be seen in Colorado. Set your campaign ads to be read in English throughout the New York City area. Making your ads visible within a ten miles radius of the city or using the zip code targeting can’t hurt either.
After you targeted your audience, you then want to create your ad that will appeal to them. You want your ad to stick out like a sore thumb. In a world full of furniture stores, you want someone to click on your website instead of your competitors. In order for the searcher to click your ad, you want to be able to provide them with the one they think provides the most beneficial information or drives the highest value. In order to make an ad the most effective for your website, you want to choose keywords that are relevant. Choose keywords that relate the most to your site, service or offer. For example, if you are a business that sells furniture, your keywords might include couch, futon, or recliner. You’ll also find it useful to create long tail keywords, like NYC furniture store, or park slope furniture store. The long tail keywords use more terms to narrow your target and often have less competition.
There are a couple of types of keywords, one being negative keywords. A negative keyword is a phrase or word that prevents ads from appearing when a searcher types it in. For example, if your business sells furniture, but doesn’t sell bed frames, you would add the negative keyword but put a hyphen before it like so –bed frames. This eliminates your ads from appearing on irrelevant searches. Another type of keywords include exact match. You want to use exact match when you are using keywords that are exactly what a customer would be looking for when searching on Google. Exact match means that the ad shows for searches only when the search query is exactly the same as your keyword. When using exact match, chose your keyword and put it in square brackets. When someone is looking to buy a love seat, and you own a furniture company, you may want to use [love seat] as an exact match.
After you created your ad, you want to set a pricing. Set your daily budget and cost per click up. You can spend to as much or as little as you want. The average cost per click with Google AdWords is around $3.50 per click but in some cases skyrockets to $20. A useful feature on AdWords lets you change your budget at any time. When you are finally all done with setting up your ad, you want to launch the campaign.
Signing up for Google AdWords can be a good move for your business. It can direct traffic straight to your website which can mean more purchases. Google AdWords generates more visitors, followers, and customers. When you have an effective ad on Google’s search results page, your website will see a whole new world. The tool is one of the best advertising options when you want to track ROI and be able to reduce or grow on the fly. While there is still a lot of other options, using the PPC campaigns in Google AdWords can be a great source for new business.
Coming In Part 2 – Google AdWords, Advanced Options, CPM, Newsletter, Calls, DisplayNetwork
Sources:

  • http://www.googleadwordsgrader.com/?src=AdWords&kw=google%20adwords%20tips&fromppc=yes&ref=GGLGraderCampaign&gclid=CM_OsJzc2LICFUmd4AodOCwAbw
  • http://www.amazon.com/AdWords-For-Dummies-Lifestyles-Paperback/dp/0470152524/ref=sr_1_fkmr1_2?s=books&ie=UTF8&qid=1348850958&sr=1-2-fkmr1&keywords=adwords+basics+for+dummies
  • http://www.wordstream.com/how-to-use-google-adwords
  • https://www.google.com/intl/en_us/adwords/select/steps.html
  • http://www.optimum7.com/internet-marketing/search-engine-marketing/average-adwords-pay-per-click-ppc-costs.html

The content in this article is part of Digital Ethos’s Digital Media Education in the Higher Education Internship Program, the content was created by @KaylaMarzo, a Student at Suffolk County Community college, intern at Digital Ethos.

Filed Under: Authors, Basil's Blog #AIa, Business, Business Networking, General, Sales & eCommerce, Search Engines, SEO Search Engine Optimization Tagged With: advertising, adwords, google, Marketing and Advertising

3 Tips to Effectively Market Your Real Estate Website

October 7, 2012 by Basil Puglisi 1 Comment


The key to marketing a real estate website is in knowing what your prospects are searching for, what sites they frequent, and how they use the web to communicate and gather information. Consider the following 3 tips to effectively market your real estate website:

Proper Domain Selection

The first step is choosing a domain name that will either capitalize on your brand name or target web searchers based on keywords. If you already have an established brand that is locally recognized you’ll want to make it easier for existing clients and prospects to find your site by registering a domain name that contains the name of your agency.
On the other hand, if you’re able to get your hands on a rare, yet highly valuable geo-targeted domain name (i.e. – FloridaRealEstate.com) then this option should be considered over all. Some firms choose to register multiple domains in order to maximise search traffic.

Competitive Analysis and Keyword Optimization

A great way to figure out what keywords you should be targeting in your site content and marketing efforts is to utilize keyword research tools and services like:

  • Google Adwords Keyword Suggestion Tool
  • Keyword Discovery
  • Wordtracker
  • Spyfu
  • Compete.com Analytics

All of the above resources will help you determine which keywords your competitors are using to generate the most traffic. Once you’ve built a list of keywords you can focus on outdoing the competition by publishing more content and contributing genuinely useful information. In addition to filling your real estate website with quality content, you should also start focusing on becoming a thought leader in your industry by spreading your outreach around the web through…

Blogging and Networking

Investors, property buyers, and other agents use the web to build their contacts and educate themselves on a regular basis. Research the leading real estate blogs and attempt to establish your own authoritative presence by becoming a reputable guest author.
As a real estate professional you’ve probably heard the phrase “It’s not what you know, it’s WHO you know that matters.”  With the ability to quickly contact ideal buyers and accommodate the needs of a large network of sellers you can maximise your yearly commissions by increasing the volume of transactions you facilitate.
Start by joining Facebook, Twitter, and LinkedIn. Learn the ins and outs of social networking, and consider the advantages of outsourcing the management of your campaigns to professionals that can optimize your output.
Joseph Tollett is a real estate professional and experienced blogger who currently conducts research for IronMonk Solutions, a well-known SEO firm with headquarters in New York. Click here to read their blog.
Image Source

Filed Under: Business, Business Networking, General, Guest Bloggers, Sales & eCommerce Tagged With: business, Marketing, real estate, SEO, Social Media

Making Money With Your Webinar- Structure Your Content in Five Easy Steps!

September 26, 2012 by Basil Puglisi Leave a Comment

So, you finally decided to try out a webinar to make money. By now, you probably have an idea as to the type of webinar that you would like to make money from. Perhaps you have a pre-recorded webinar on your computer with a teaching or sermon that you would like to share with the world. Perhaps you recorded a how to get a full body workout in only ten minutes or conducted a teaching session on how to thrive in a stagnant economy.
It’s exciting that you’ve selected your topic of interest! The ideas that you have are indeed limitless, and the webinars that you could create are now within your grasp. You want your customers to come to you so that you can answer their needs. Every business fills a need, every customer has a need waiting to be filled. How will you go about filling this need with your webinar?

Dynamics of Content

First and foremost, you’ll want to understand the dynamics of your content and how it brings life or death to your webinar. Content answers the question of how to get your webinar off the ground. It also creates a hunger for the products and services that you have to offer. I don’t just go to any place to get my pizza fix. I go to a specific place because I know that I like the content of their pizza and the way that they make it. In the same way, your attendees are coming to your webinar for the content that you have to offer and the way that you offer it.
If you haven’t already created a webinar, you’ll want to decide on the software to hold a web conference first. Once you’ve finalized the software, you can begin to put the pieces of your webinar’s content together by following these five simple steps to ensure that your content meets the mark and your subscribers leave the session happy that they purchased your webinar!

1.) Know your audience.

  • If you’re lecturing NASA scientists, you can pretty much skip the fluff and beef up the content with more analysis and scientific research findings.
  • If you’re creating a session geared for Girl Scouts, you’ll want to include more things that they can relate to.

2.) Decide on your approach.

  • Do you want the audience to sit through the entire session or do you want to include short quizzes and test sections?
  • Do you want to be more informational and provide a lot of data or conversational and more relaxed? Which approach fits your audience better? Can you customize it to fit their needs?
  • Once you know what style approach you will be using, it is much easier to create a consistent webinar that exudes professionalism. There are many, many bad webinars out there that could easily be avoided if the webinars had only been consistent in their approach from start to finish.

3.) Structure your time well.

  • If you told your audience that you would be discussing XYZ in the webinar, make sure you don’t gloss over XYZ and skip over to ZZZ. I’ve seen this happen too many times and have been completely disappointed when this happens. Not only do I feel cheated out of my time, but I feel betrayed by the bait-and-switch method that seems to run rampant.
  • If it takes ten minutes to explain a key area, do not take more than that time to explain it. You want to engage your audience and keep them at the edge of their seats wanting more!

4.) Groom your content.

  • Are some areas too wordy and others lacking in content? Take time to comb through your presentation and cut out the clutter while beefing up the lean parts.
  • Does your outline convey your actual content? We often think that we have everything perfectly compiled only to discover that a key element was never included. A scan between your actual content (webinar) and your outline will help you get that 1:1 match.
  • Do your images and illustrations match up with your topic?

5.) Is your content engaging to your audience?

  • If I am going to sit down and watch a webinar that I paid decent money for, I must be looking for specific content that will help fill my needs.
  • Have you created the content that adequately satisfies my need (ie, my need to learn how to sew from your created webinar)?

The above are a great starting point when beginning to look into creating a webinar that has lasting results. No only will you come across as more professional, but you will also service a niche group that could potentially return time and time again.

Benjamin Baker is addicted to writing! He is a research hound and fills hard to find searches. He enjoys playing his guitar and spends his free time camping and fishing. He recently discovered www.webconferenceclassroom.com and is starting his own webinar mini-series on how to fish. He is happily married and is the father of 3 growing (and busy) teenagers. He lives in Denver, Colorado with his wife and kids.

Filed Under: Basil's Blog #AIa, Business, Business Networking, General, Guest Bloggers, Sales & eCommerce Tagged With: business, content, webinar

What is Inbound Marketing? [Internship]

September 24, 2012 by Basil Puglisi 4 Comments

            Inbound marketing is a way of making yourself or your company easy to find and drawing people to your website by producing content that appeals to your visitors. The term “inbound marketing” was coined in 2005 by HubSpot’s Brian Halligan because he believed that traditional marketing was becoming less effective. Inbound marketing includes content like blogs, enewsletters, and the social media network. Inbound marketing is far more favored by businesses than outbound marketing. Outbound marketing includes content such as spam, telemarketing, and fliers.
            The whole concept of inbound marketing is to get the customers to find you, instead of you reaching out to them. It can be broken down into five stages. One, attract traffic; two, convert visitors to leads; three, convert leads to sales; four, turn customers into repeat higher margin customers; and five, analyze for continuous improvement. A company can attract traffic to their website by blogging, for example. Updating your blog more frequently will attract more visitors to your website and revenue traffic. Announce your website via email, and across the social media networks like Google+ and Twitter to garnish social and search traffic. Email everyone you know about your new website, lead with content and the word will travel. Share it on your social media websites. Include keywords that will draw your targeted audience in. Then, you want to make sure that the material on your page is what the visitor is looking for. Your goal is to make the visitor a customer. After your visitor becomes a customer, make sure they will come back by sending them an enewsletter and keep your page updated with things that will attract them to buy again. After you went through the four steps of the process, you want to analyze everything that you have done and make sure you are doing everything you can to satisfy your visitors, followers, customers.
            In order to make inbound marketing completely effective, you want to give your customers your marketing information, and a little something else. This provides a value above and beyond what they are looking for, which creates a value to the customer experience. For example, if you’re a gardening or landscaping company, write a little side story about your home garden and how you personally take care of it in the newsletter. The three key phases are “get found, convert, and analyze”.
            Inbound marketing can be effective if the communication is interactive and two-way, unlike outbound marketing which is one-way. One way to create inbound marketing is by being found on search engines like Google, Yahoo, Bing, YouTube, etc. This is a type of inbound content because someone who is looking for something specifically related to you will go directly to your page. By creating valuable content on your website, your website will rise in organic search results. By rising in organic search results, it will benefit you tremendously because the closer you are to the search engines first page, the more visibility you are gaining for your website.
You can try and get your website higher in the organic search result by pay per click (PPC). PPC is an advertising model used to direct traffic to a certain website. Every time someone’s ad is clicked, the advertiser pays the website owner or publisher. Another way to rank higher in organic search results is to make a well put together press release that is filled with information that your targeted audience will click on when they search on a search engine. Don’t use keywords that are commonly used by your competition; be more creative when it comes to keywords.
            A recently new field that inbound marketing has found its way to is the social media network. Social media sites are the most visited websites on the web. When marketing on social media, identify your target audience. Once you have a targeted audience, think about keywords this audience might use to search to find sites like yours. Facebook for example, has seen a steady increase in its search bar for businesses. A basic principle of a social media site is like using a forum, if there is no activity going on you will leave. To make sure that this doesn’t happen to you on your website, fill it with lots of information and useful content. Finally, another way to use the social media network for inbound marketing is to give your “community” something to talk about. For example, if you own a fitness company and you are now selling a new workout machine, tell your social medic community. This is the “network effect”, when your community creates a “buzz” about what you were talking about, it will bring in other users.
            An easy way to get information out about your business or product is to advertise where they are already going. For example, by putting “like us on Facebook” on your company’s website, this will draw people to your Facebook page where you can advertise all about your business, products and services. Another way to generate inbound marketing is to host contests. By letting your visitors and or customers take an online survey about their experience with your website, offer a chance to win a prize if they take the survey. Also give them the opportunity to go through an easy-to-do sign up for newsletters offering them coupons and sneak peeks into the future.
            Inbound marketing is far more effective than outbound marketing. You can prove this just by asking if you have deleted spam mail without reading it. Spam mail is an example of outbound marketing. Since social media is huge growing field, there should be no question as to why inbound marketing is so effective. In the end, it’s all about finding a new way to generate interest, and inbound marketing is the new way to generate interest and visitors, followers, customers.  
Sources:

  • http://www.socialmediaexplorer.com/digital-marketing/curious-needy-website-deliver/
  • http://www.socialmediaexaminer.com/13-tools-to-simplify-your-social-media-marketing/
  • http://www.theglobeandmail.com/report-on-business/small-business/start/business-planning/inbound-marketing-the-customer-finds-you/article2079880/
  • http://socialmediatoday.com/feldmancreative/480843/inbound-marketing-works-copywriter-s-success-story
  • http://www.times-standard.com/business/ci_19898286
  • http://www.pamorama.net/2012/03/31/inbound-marketing-vs-outbound-marketing-infographic/#.UFyI1I1mSGk
  • http://smallbiztrends.com/2012/01/jeanne-hopkins-hubspot-interview.html

The content in this article is part of Digital Ethos’s Digital Media Education in the Higher Education Internship Program, the content was created by @KaylaMarzo, a Student at Suffolk County Community college, intern at Digital Ethos.

Filed Under: Authors, Basil's Blog #AIa, Branding & Marketing, Business, General Tagged With: business, inbound, internet marketing, Marketing, Social Media, Visibility, website

What Digital & Social Media Marketers Can Learn from Business Consultants [Opinion]

June 15, 2012 by Basil Puglisi Leave a Comment

In the last five years I have heard some wild claims about who makes the best marketer – those claims have ranged from PR professionals, who ‘should be the only people to do it’, to Social Media, to ‘it takes a Sales Professional to provide the best internet marketing.’

I’d like you to think of Digital Assets in the form of a building:

  • The windows are Social Media – transparency of course
  • The walls are the advertising efforts – the place to display and show
  • The doors are the PR – as media attention helps get people to walk through the door
  • The shelves, displays and racks are the event planners – presentation and onsite execution
  • The Roof is the website – it covers everything else

However, the missing element is the foundation or the business itself. The digital and social media industry has gotten a lot of bad heat on not being effective and I would argue that has happened because the keystone has been missing, the Business Consultant.

I warn almost everyone that I interact with to look for the red flags when meeting a PR, Web, SEO, Social Media, Event Professional, etc. The best way to know if that have any clue what they are talking about will come with the first interaction. Do they start talking to you about their business and products, or do they ask you about yours?

The world is filled with overnight talent and businesses that offer these services and I say talent because most are very good at their niche, unfortunately it seems to end there. Think of it like a great marksman sent off to war to be a sniper without any military training. The ability to hit a target does not translate to being an effect solider, especially in terms of the bigger picture.

The transformed business consultants that are working as project managers and on the rare occasion can provide Web Development, SEO, Social Media and more are carrying with them the greatest lesson the marketing industry can learn, success goes beyond the view, comment and call!

Traditional marketing and advertising was all about visibility and the connection point, the advertising was a success when the consumer connected with your name, product or service.( i.e. someone visited the website, opened the email, opened the text message or called your phone, that is marketing success in the traditional context). The ability to convert that experience into a sale was the business owners problem. This is the reason businesses fail continuously and why corporate leadership is completely in the dark with the digital environment.

How Can We do Better or Demand Better?

Take the Business Consultant approach, inquire about the business model, the products or services, why the target market is the target market. Take the campaign backwards, go from the conversion or sale to the campaigns and tools to reach consumers. Build the model on the business and remember the best in any industry become the best from exploring. Sometimes it’s easier to create new then fix broken.

Why “NO” is so important to the Profession of Digital & Social Media Marketing [Opinion]

The overnight rush of Web developers lead to overnight SEO providers and then the flood of Social Media Marketers. Which in turn lead to every PR, advertising and marketing agency claiming to offer services they knew nothing about to save their revenue streams. The industry changed so fast that quantity quickly overtook quality.

“NO” is crucial to not just the digital and social industry but the recovery of our economy! I was sitting in a session at BlogWorld, it was about monetization, each of the three presenters had the same story the “advertisers found us” and “I spent nothing on advertising”.

I had to go to the mic, this is such a common carless comment that I had an ethical obligation to set straight.

The question: “You said that advertisers found you and that you spent nothing on advertising, but I want you to think of what the cost was… you might not have purchased advertising but clearly you spent time and money to build your…”

All three faces quickly had a look that you couldn’t quite place, perhaps it was horror? Then Lou Mongello of Walt Disney World Radio jumped to answer, “Oh it was so expensive, it cost me time, I had to sell my house and I spent money on all sorts of things”.

Lou Mongello then went on to explain that part of his success came from having his families support and the understanding of sacrifice to accomplish the long term goal.

Don’t Go In Unprepared

Here is the crucial point of this article, because so many enter into digital and social media services unprepared with misrepresentation of their own business model, they are ill equipped to help their clients with the same problem. In the need to create profits they become like AOL, they leap into every adventure without any thought of their clients business model or worse their own long term business model.

Learning to say “NO” allows you to take on clients that will be successful with your talent or service, it garnishes long term revenue for your business and a reputation for growth. It’s not easy being picky in the beginning, or when times are tough, but it is successful! Even more importantly, it keeps others from wasting their life savings on an idea or business that they are underfunded, underequipped or worse ignorant about from losing their time and money. It also prevents the overwhelming false, false from becoming the digital and social media industry. The Social Media Marketer did not intentionally fail you, the web developer did not build a crappy website or fail to generate valuable SEO, the business was flawed and directed to fail from the beginning and the digital and social industry should not take the blame for that.

Pick your clients carefully, for the benefit of them, yourself and our industry.

Author:

@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education (dbmei.com). Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.

Sources:

  • AOL’s $850 Million Mistake: Bebo to be Shut Down or Sold
  • Eleven Years of Ambition and Failure at AOL
  • The Down Side of Being a Digital Market Consultant
  • 28 Stimulating Digital and Social Media Marketing Quotes
  • Consulting Services

Filed Under: Basil's Blog #AIa, Branding & Marketing, Business, Conferences & Education, General, Publishing Tagged With: Chief executive officer, Executive director, Management consulting, Marketing, Public Relations, Search engine optimization, Social Media, Social Media Marketer

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