If you’re a business owner, sometimes we forget that in the world of branding and marketing that Social Media is still about being personal. The person you are when you leave work is just as important to your customers as the professional.
There are many ways to extend your network and show the person behind the professional. One example of this is to share your experiences, and while we have taken to the 140 character world of micro blogging let’s not forget that sometimes more is, well more.
In this case I have attached a review of a restaurant in East Hampton that my wife and I recently visited. I had walked in and found at the end of my business meeting that he had missed a few basic structural needs for the SEO of his website, after thirty minutes he was well on his way to correcting the problem and my wife and I had the opportunitiy to be his guest just a few nights later.
In this case I took the time to share our experience and post it to TripAdvisor, Google Places, Yelp and more, after all, I felt this relationship and experience was worth more than 140 Characters.
(also note the added value of the link “restaurant”, this provides a SEO reference or backlink for his website)
Rugosa offers a contemporary dining experience with a service that almost matches the exquisite tastes its kitchen provides.
Let me start off by saying I am completely biased, or am I? After all, is it not a personal touch that we all want from a night out?
Bill Mammes had my wife (Natalia) and I as his guests this past Friday (Jan 21, 2011), it was an experience that I did not expect. The atmosphere is both elegant and comfortable, a combination that is tricky at best to accomplish.
We used OpenTable.com to set our reservation; it was simple and user friendly. The Open Table platform uses a web version and offers mobile applications. When visiting www.RugosaResturant.com, you will find it integrates fairly nice with the restaurant website as well.
While Yvette (Spouse & co-owner) provided a warm smile and courteous introduction, she was quickly matched by the young server Jon, whose enthusiasm and professionalism instantly uplifted our end of the week winter mood.
Jon is a student of wine (or Oenologist) and while he seems to favor Italian reds, he bolsters a wonderful respect for the Long Island whites. His enthusiasm could easily overtake an unsuspecting guest. My wife and I found him to be a wonderful part of our night out.
Chef Mammes not only didn’t disappoint, he surprised us at the start. While I started with the Autumn Salad, I found myself quickly stealing from my wife’s plate. Jon had recommended the Duck Cannelloni (Duck Confit, Trumpet Royale Mushrooms and Sautéed Spinach with Star Anise Jus) which in itself brought new meaning to “appetizer”. While I would like to tell you that the Autumn Salad was good as well, the truth is that it’s Butternut Squash, Apples and more was really just a backdrop to the Duck Cannelloni.
The main course was exquisite; I went with the 14oz Painted Hills Rib-Eye with Bulgur Wheat, Spinach in a Red Wine Sauce. My wife (Natalia) bested me once more with the Lightly Smoked Salmon, Cauliflower, Fingerling Potato and Cucumber Horseradish Sauce. As you might have guessed, I found myself once again with poor table manners reaching onto her plate.
As the evening continued on, we enjoyed live music (which was appropriate) and I surrendered to Jon’s wisdom, as by now he had earned our trust. Natalia went with the Petit Basque which is a Sheep Milk Cheese from Pyrenees Honey Glee, Red Wine Poached Prune with whole Wheat Raisin Bread, and while she enjoyed it, I finally found my treat that would leave an impression. I had the chance to finish my night with the Bruleed Lime Meringue, a fresh lemon curd with cream and mixed fresh berries on top.
Rugosa was a wonderful experience and while I’d like to say that I recommend it, I dare not be so bold, but hope you will find this review worthy of a visit so that you may follow with your own review. I can say this, we left so refreshed that while it was a late departure, we quickly made our way to the East Hampton Theaters for Black Swan, but that’s another great experience for another time.
NEVER FORGET THAT YOU HAVE A NAME AND LIFE BEHIND WHAT YOU DO! CONSUMERS KNOW THIS TOO!
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