• Skip to primary navigation
  • Skip to main content
  • Home
  • About Me
    • Teaching / Speaking / Events
  • Book: Governing AI
  • Book: Digital Factics X
  • AI – Artificial Intelligence
    • Ethics of AI Disclosure
  • AI Learning
    • AI Course Descriptions

@BasilPuglisi

Content & Strategy, Powered by Factics & AI, Since 2009

  • Headlines
  • My Story
    • Engagements & Moderating
  • AI Thought Leadership
  • Basil’s Brand Blog
  • Building Blocks by AI
  • Local Biz Tips

Local Biz Tips - Small Business

Summer Wrap-Up: Strategic Content to Maintain Customer Engagement Through Fall Transition

August 14, 2025 by Basil Puglisi Leave a Comment

Summer Engagement on Social Media

Summer winds down, routines shift, and customers stop scrolling the same way. If you don’t bridge the gap from summer promos into fall offers, attention slips and business slows. What it is: Seasonal transition content ties up summer while previewing fall, keeping customers engaged instead of drifting. How it works: Write two posts — one […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Wrap Summer Strong on Google Maps and Gear for Fall

August 6, 2025 by Basil Puglisi Leave a Comment

Review summer engagement and plan fall posts.

Transition periods risk engagement drops. Summer insights guide your fall strategy. What it is: Analyzing campaigns for ongoing tweaks. How it works: Check stats, repeat winners for fall. SocialPilot strategies emphasize this for content flow. What to do this week: Go to Performance in your dashboard, note which posts got most views/clicks, then plan 4 […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Facebook Groups: Build a Local Community Following Without Advertising Spend

July 17, 2025 by Basil Puglisi Leave a Comment

Facebook Groups

By midsummer, social feeds are overloaded with ads, and organic Page reach sinks even lower. If you don’t have a Facebook Group, you’re missing the one place customers still see and share posts without you paying for reach. What it is: A Facebook Group is a community space where customers connect around your niche. Unlike […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Turn Google Reviews Smarter to Win New Customers

July 2, 2025 by Basil Puglisi Leave a Comment

Google Reviews and AI

Patterns in feedback hold marketing gold. AI uncovers them for easy wins. What it is: Theme detection in reviews for post features. How it works: AI analyzes, you feature positives. BrightLocal’s study links reviews to higher click-throughs. What to do this week: Scan with AI, feature one theme in a post. Why it matters: Turns […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

Save Time with AI: Let It Write Your FAQ Page Draft

June 12, 2025 by Basil Puglisi Leave a Comment

AI your FAQ

By June, questions pile up fast. If your site doesn’t answer common ones, your inbox and phone get swamped. Customers want answers instantly, and if they can’t find them, they bail. What it is: AI tools draft a FAQ page that covers your most common customer questions — giving them quick answers while saving you […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Let AI Handle Your Google Profile Updates

June 4, 2025 by Basil Puglisi Leave a Comment

AI Tools

Consistency without constant effort? AI schedulers make it happen. Set once and stay active. What it is: Tools for auto posts and photos. How it works: Connect and queue content. Zapier’s picks keep things consistent without daily work. What to do this week: Connect a tool for automatic post refreshes. Why it matters: Effortless activity […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: google, google maps

How to Send One Customer Email That Doesn’t Get Ignored

May 15, 2025 by Basil Puglisi Leave a Comment

email thank you

Post-tax season, customers have more money to spend — but their inboxes are flooded with generic offers. If your email looks like everyone else’s, it’s trashed in seconds. What it is: A personalized re-engagement email that feels written for your customer, not blasted to a list. How it works: Segment 10–20 recent buyers in your […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Keep Your Google Listing Safe from Sneaky Changes

May 7, 2025 by Basil Puglisi Leave a Comment

Google User Edits

User edits can alter your info overnight. Regular scans stop the damage before customers notice. What it is: Weekly monitoring for accuracy. How it works: Look for changes, fix quick. Google’s guide warns of these silent shifts. What to do this week: Check your profile and correct any edits. Why it matters: Prevents misdirected customers. […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business

Directory Listings 101: Claim Your Business Everywhere That Actually Matters

April 10, 2025 by Basil Puglisi Leave a Comment

Directory listings, industry directories.

April means people are planning spring projects and big buys. If your business isn’t showing up in local directories, you’re invisible in the spots where they’re looking. And worse, wrong info in one place spreads everywhere. What it is: Directory listings are the profiles that show your name, address, phone, and hours across sites like […]

Filed Under: Local Biz Tips - Small Business, Local Directories & Profiles

Attract Tax Clients with Google Maps Tips This Season

April 2, 2025 by Basil Puglisi Leave a Comment

Tax Clients via Google Maps

Filing frenzy means desperate searches. Categories determine if you appear at all. What it is: Specific service labels plus offers. How it works: Add the category, post deals. PinMeTo explains how this unlocks relevant visibility. What to do this week: Add ‘Tax Preparation Service’ and one seasonal offer. Why it matters: Meets stressed locals where […]

Filed Under: Google Business Profile, Local Biz Tips - Small Business Tagged With: Business Consulting, Visibility

Next Page »

@BasilPuglisi Copyright 2008, Factics™ BasilPuglisi.com, Content & Strategy, Powered by Factics & AI,