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Business Coach

Social Media day of giving on Long Island

October 18, 2010 by basilpuglisi@aol.com Leave a Comment

Basil C. Puglisi of the Puglisi Consulting Group, Inc. will join a group of Social Media Pro’s to help Long Island Non-profits jump onto the Social Media wave. The event slated for Oct. 19, 2010 at Touro Law Center is expected to be a great event.

Mr. Puglisi explains, “I feel the same as every other volunteer, it’s a chance to give back for a great bunch of causes. When we think about supporting charities or non-profits we are too quick to think with a check book, this is an opportunity for Long Island’s top Social Media Pro’s to give back in a way that should help them grow for years to come”

On October 19, at Touro Law Center, representatives from 17 Long Island non-profit agencies join a group of outstanding volunteer social-media practitioners to share wisdom and hands-on help in a program that starts at 9:30 a.m. and ends at 2:30. We hope the relationships sparked in this session will continue into the future and that giving is a part of every social media practitioner’s work flow.

The Social Media Day of Giving is a grassroots effort on Long Island organized by Mo Krochmal in close collaboration with: Jonathan Ezor, the director of the Touro Law Center Institute for Business, Law and Technology, and an assistant professor of Law and Technology; and Erica Chase, coordinator, HWCLI Smart Government for Strong Families Coalition; and Thomas Maligno, executive director, William Randolph Hearst Public Advocacy Center.

The Day of Giving was inspired by Jeff Pulver’s Day of Giving in Detroit (retrieved 10/17/2010 from http://dayofgivingli.posterous.com/)

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business, Social Media, Visibility

Redefining geek and techie?

October 8, 2010 by basilpuglisi@aol.com Leave a Comment

Let’s take the case of a techie and a geek as defined in modern technology.  Let’s use the example of Best Buy and their geek squad, a retail division that has been established by Best Buy to service computer and technology failures in products sold by the retailer. This industry change has led me to explore the difference between a geek and a techie.

Technology has divided the world into three general categories, the geek, the techie and everyone else. When we discuss everyone else we are specifically looking at anybody who does not fall into the category of techie or geek.  We do this specifically because it is my belief that the technology offered by the world has created two type of IT professionals a techie and a geek.

The geek is the programming and engineering individuals that handle technical design and code. These individuals known as Geeks are strongly fluent in programming language and technical expertise in constructing and deconstructing technology.

I introduced the techie on the other hand as the individual who is capable of understanding the needs analysis of the general public and how that technology applies to that need. The techie is an individual who has remained and continues to remain on top of different technologies while never specializing in one specific type of technology.  That techie understands the different strengths, weaknesses and opportunities that technology offers to resolve the needs of everyone else.

Who is everyone else? Everyone else is the public at large, be it business professionals, educators, students, consumers, clients, physicians, lawyers etc. The general idea is that humanity has created needs and these needs have been fulfilled by technology.  In addition to the needs being fulfilled by technology, we have also started to fulfill wants. While the geeks have provided us ways to deliver technologies to resolve the needs and wants, it is unfortunate that most geeks fail to be able to see the big picture and purpose of the very technology in which they are creating.

Take the website for example.  Websites offer a unique opportunity for individuals to share knowledge, display their expertise, and develop a medium through which they can educate, support or organize outreach. For a business owner, the difference between geeks and techies, have been exemplified in the Web 2.0 era. This is what happens when countless business owners have invested time, energy and money into websites that have been built by programmers and other geeks who understand their trade, language and their code. Unfortunately, business success is not defined by the contribution of programmers and geeks. This is where the need for techies has evolved.  Techies are individuals who have enough technology experience and understanding of the technology. They excel in how delivery should be in a streamlined user-friendly manner so that business owners can reach everyone else in the world.

Techies serve the most crucial function of understanding how technology meets the needs, or fails to meet the needs of any function, business or organization.

Filed Under: Blog, Conferences & Education, Mobile & Technology Tagged With: Business Coach, Business Consulting

Business Owner, Entrepreneur, Dishwasher?

October 7, 2010 by basilpuglisi@aol.com Leave a Comment

While it is often exciting to be an entrepreneur, we sometimes forget to be successful in any business; we must be prepared to wash the dishes. I found myself in the unique position several times of reviewing business opportunities with both young and seasoned entrepreneurs. These are people that have exciting ideas in exciting times and carry with them a great deal of energy that can translate into success.

One of the first things that I offer as advice to any entrepreneur or business owner, is to take the time to think about how it is that they would feel about being a dishwasher.

My father once explained to me that the most successful restaurant owners and successful managers of restaurants have often spent time in the kitchen, on the line themselves preparing food cooking and even washing the dishes.

In considering this advice, I offer you the following thoughts. When you think of creating a successful business, the first thing you’ll need to consider is the actual infrastructure of the business,  how will this business operate, what role and how well will that be defined. This is what often leads me to think of the dishwasher.  Take the most successful restaurant anywhere in the world and that restaurant will be traditionally be defined by the number of seats, the quality of food and level of service.   Although, if the restaurant only has 60 seats and 80 dishes on any given busy night, they would be lost without the dishwasher.

The Smart business owner or entrepreneur quickly realizes that it is important to understand his/her business and every aspect of the business. To have respect for every role and function that that business or service has. This is why I mention the dishwasher. When you think of a business, in this case a restaurant, we often overlook the importance of others or in this case the dishwasher. When a consumer walks through a restaurant door it has always been emphasized how important it is to have the first experience with the restaurant be its finest,  it is often overlooked that all of this is made possible by the “dishwasher”.   Imagine how a restaurant would function if it had no dishes.  If everyone in the business thought that they were better than being the dishwasher.  If they thought that the dishwasher was insignificant and unimportant to the success of the business. In such a case,  the business would fail. Surely the chef could not cook the steak, prepare the chicken Cordon Bleu or serve his famous French onion soup without dishes. One could even argue that he would not even be able to cook if someone did not clean and prepare the utensils.

So it is my advice to any small business owner or would-be entrepreneur that you consider the importance of the dishwasher not just in the structure of your business but in how it is that you may be called upon to serve that function to develop the success of your business. No business owner or entrepreneur, at least not the successful ones, develops a business based on great ideas and money alone. The true success of every entrepreneur and small business owner is the sweat, tears and hard work that they are willing to put into their own business. At this very moment there is an extremely successful business owner somewhere in the world scrubbing the toilet because there is no one else to scrub the toilet, and while you may believe your above scrubbing toilets, that business owner who provides for his family, sends his child to Harvard, or uses that first business and that first toilet to build the next multimillion dollar business.  Their success began with the concept that a great idea and funding will not be enough to be successful.

So a word of caution to all you would-be business owners, entrepreneurs, inventors and silver tongues. When someone talks about America being based on the hard work of its citizens, they are talking about an economy built, sustained and developed by small business owners. This is a experience, endeavor and honor that is not always white sandy beaches, luxurious vacations, or penthouse apartments. It is a rite of passage, a part of the American dream, that if you are willing to work hard, invest yourself, your time, your pride, you may be rewarded with all that you put in.  America will always need its “dishwashers”.

If you’re not ready to be the dishwasher, I urge you to reconsider starting or running a business, organization or campaign.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business

Obtaining Funding: The Basics

September 16, 2010 by basilpuglisi@aol.com Leave a Comment

Funding can make or break your business. Start-up funding can get your business off the ground, and ongoing funding can keep your business afloat during tough economic times. Before you reach out to investors or banks to ask for cash, follow the steps below to make sure that your business is prepared to face potential investors.

First, incorporate as an S-Corp, C-Corp or LLC. Unlike sole proprietorships or partnerships, these forms of organization allow equity to be shared among multiple investors. Hire an experienced business lawyer to help you determine the proper structure for your company and obtain proper documentation and registration.

Second, register your intellectual property. Obtain trademarks and patents for any intellectual property that your company has developed, including proprietary trade names and inventions. Again, seek the aid of a qualified lawyer to help navigate the trademark process.

Third, clean up your financials. Prepare an easy-to-read set of historical financials that includes all relevant detail and backup data. Make sure that your company’s financial data is well-organized and easy to sort through in case investors ask questions. Prepare a set of financial projections that are reasonable and grounded in fact. Make sure that you can back up the financial projections with market data or company history.

Fourth, get the right people on board. Hire employees that have relevant backgrounds for your company’s industry and product. This is especially important in very young companies; when investors look at early stage companies that have little operating history, they are often investing on the strength of the management team, not on the historical performance of the business.

Fifth, create a professional website and online presence. Potential investors will turn to the internet to research your company, and you want to make sure that your web page puts your company’s best foot forward. Add the company’s products and management team. Highlight any key customers or recent accomplishments. Keep the website up-to-date and professional at all times.

Sixth, keep an updated business plan. Business plans change over time based on business performance and market dynamics. Update your business plan to reflect these changes so that you are ready to discuss your company’s operations with investors at any time.

While the six tips above are a must for any business seeking funding, nothing “wows” investors like a highly-successful and well-regarded business. Be sure to continue to build your business as you incorporate these funding tips into your company’s goals.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business, Visibility

How to Make your Small Business Grow?

September 14, 2010 by basilpuglisi@aol.com Leave a Comment

Sometimes it’s good to look at other small businesses and see how the owners made them grow.

Samy Liechi is a young entrepreneur out of Switzerland. At the age of 30, he had an idea for a business – he is going to sell exclusive man’s socks.

Today, 11 years later, he has sold over one million pairs of socks all over the world. How did he make it happen? Here is some of his advice for the budding entrepreneur.

Don’t wait too long – if you think you have a great idea, act on it quickly. Don’t overthink the business and don’t wait until everything falls into place. Do the design of the site the best you can, but not everything has to be perfect. 80% is good enough. You will learn the rest as you improve. It’s never really finished, is it?

Start Selling as soon as you can. A few small orders a day, even as few as 2 from family and friends, will start the business going and will put you in the mode of selling.

Make a plan – have company meetings every week and meet with your sales people for at least half an hour a week. Set those schedules ahead of time then you won’t have to waste time by trying to schedule a meeting. Everyone will have his weekly plan that will not change from week to week. Make a plan when you look at your finances. Looking at it every day might make you too anxious.

Have a marketing campaign – new business owners often make the mistake of thinking they can do it all by themselves. Outsource your work to experts but don’t think that with this your responsibility ends. Marketing companies need your leadership and your input to make things right.

And don’t stay behind the curve. Innovate your products and your website. If something is not working, think of ways to fix it. Consult with experts whose  job is to stay updated. Is there another way to do what you have been doing? Other venues that you didn’t think about?

If you are an entrepreneur, or just started up your own small business, you should contact the consulting firm Puglisi Consulting Group (http://puglisiconsulting.com/#), which through their visibility Acceleration arm (http://www.visibilityacceleration.com/) are doing what every business should be doing; checking what works and what doesn’t, adjusting, finding out better ways of achieving the goal and having the tools to measure the results.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business, Visibility

Unusual Ways of Defining Success

September 13, 2010 by basilpuglisi@aol.com Leave a Comment

Is your business successful? You might think your are successful because you have a certain number of customers or have made a certain amount of money. But studies show that money does not buy happiness. In fact, a complicated set of factors contribute to each individual’s sense of success and happiness. Here are two unique ways to determine if your business is truly successful or not.

Does Your Business Line Up With Your Core Values?

In order to answer this question, you need to define what your core values are. Your core values should include what is important to you, not what is important to your business. Having a business that contradicts your core values is one way to ensure frustration, burnout and an unclear plan.

Core values can be anything that you believe is truly important. Some examples are integrity, education, self-reliance and health. Choose what resonates with you, not what you think others want to hear, what is trendy or what sounds right.

Once you have chosen one or more core values, assess how well your business lines up with these values at least once per year. Is your business furthering these values? If not, how can you change the business so that it aligns with your core values? Creating a business that is a reflection of your core values is a true sign of success.

What is Your Ideal Day?

Write down a realistic description of your ideal day. What are you doing from the moment you wake up to the moment you go to sleep? Compare this list to what you actually do in a typical day. How well does it match up? If your ideal day closely corresponds to your actual day, you have a successful business on your hands. If not, take a look at which areas of your day don’t match. What changes can you make to change your actual day into an ideal day? Consider outsourcing unpleasant tasks or taking a chance on an initiative that could propel your business to the next level. Remember that a successful business brings personal happiness in addition to financial success.

So how does your business stack up? If you find that you are monetarily successful but not happy with the direction of your business, it’s time to stop and plan. Think of what truly defines your core values and happiness, and make small and steady changes to ensure that your business is a bona fide success.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business

The Benefits of Virtual Assistants

September 10, 2010 by basilpuglisi@aol.com Leave a Comment

Have you considered hiring a virtual assistant? Virtual assistants are widely used to help with simple, repetitive tasks that are easily processed via email. Hiring a virtual assistant is a great way for your business to free up valuable time that can be better spent on other, more important tasks. Here are some of the key benefits of virtual assistants.

Low Cost Labor

Virtual assistants often provide labor at rates well below the salary that you would have to pay an in-person assistant. This is because virtual assistants are often located in developing countries such as India or the Philippines, where wage rates are below minimum wage in the United States. Even if you end up with a virtual assistant that is located in the United States, you will avoid the cost of benefits and office supplies that accompany a full-time employee.

The rate that you secure will vary by website and by provider. Some websites allow you to negotiate rates, and it is possible to find virtual assistants for as little as $2 per hour. Keep in mind, however, that the cheapest virtual assistants are often not of the highest quality. One of the most reputable websites, AskSunday.com, provides rates that range from $13.50-$14.00 per hour.

Off-Peak Hours

Virtual assistants can provide around-the-clock service. When you leave the office, you can email a task to your assistant and have it in your inbox the next morning. Of course, the time that your assistant is available to work depends on the assistant’s physical location. If you want your assistant to work primarily during your workday, look for someone in your same geographic region. If you want someone to work while you are off the clock, look for someone on the opposite side of the globe. You can even find teams of assistants that will provide service twenty-four hours per day.

Streamlined Hiring

Hiring a full-time employee takes a lot of time and resources. You must post a job ad, interview, hire the correct person, and spend weeks or months training them. Hiring a virtual assistant is a much quicker and less painful process. There are a variety of websites that simply the process, such as AskSunday.com, oDesk.com and eLance.com. These websites allow you to search for a virtual assistant, interview candidates and process payment. The hiring process can be done in a few hours or a few days, depending on how specific your hiring needs are.

For many business owners, a virtual assistant is an excellent way to free up time spent on repetitive tasks and to focus on the more important issues. If you are spending a lot of time on small tasks, try out a virtual assistant to see if you can increase your businesses productivity.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business

Who needs Consulting? I can do it by myself

September 9, 2010 by basilpuglisi@aol.com Leave a Comment

When you embark on this new adventure called internet visibility, or internet presence, and you are a thorough individual you immediately come across offers upon offers of e-books, lectures, webimanrs, clubs and everything else, to help you understand how to use the internet to advertise your business.

You spend time and money downloading, reading, participating in group discussions, and you learn a whole lot of new things, but when you look back at your business, you think “Gosh, I’ve spent so much time learning how to do advertise it, I don’t have time to take care of my business”.

There is a lot to learn, and if your objective is to make money by opening websites with information only and have links and link backs to sites that do sell something, you are being used as a recruiting agent. And you get finder’s fee. But to be visible with information only site, you have to learn some more and you have to add content, all the time.

It is amazing, the amount of information you need to absorb to be knowledgeable about the internet, and there are so many people advertising the “how to” classes that you know they have turned it into their full time profession. They are not doing, they are teaching.

Of course there are the scams, that give you very little for your money or those who enlist you in a pyramid type business where the objective is to bring more participants, not sell a product or a service. In these tough economic times, people are looking to reinvent themselves in a new area, and the internet filled up with useless, one page sites.

Visibility on the internet is very important to your business, but so is doing what you do best, providing a product or a service.

You will hear about press releases, social networks, articles, blogging, email newsletters, videos, expert question sites and viral marketing, but to do what those people are writing about and recommending will take all of your waking hours.

When you have a small business, with a store front, you spend a little money on keeping the front clean, re painting, re carpeting, and you spend a little more to reach new customers to enrich the circle of repeat customers. Same goes for the internet and internet commerce. You have to put some money into the upkeep of your business to make it grow. And the competition is not only local anymore, it’s global.

But so is the reward.

Your best bet is to save time on research into an unfamiliar subject and hand it over to the experts. You will have the information without having to learn how to get it, you’ll have people that make a living by staying updated on the latest trends and markets and you can see your business take off.

One of those companies is the Puglisi Consulting Group (http://puglisiconsulting.com/), and it has the experience in website solutions, linguistics, public policy, Business solutions higher education and life couching. Through their specialty arm Visibility Acceleration (http://www.visibilityacceleration.com/) can tailor a campaign for your needs.

You either spend that time and money on learning something you don’t want to know, or you pay the experts to do it for you right, the first time.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business

Additional Ways to Increase Your visibility On Line

September 7, 2010 by basilpuglisi@aol.com Leave a Comment

We all know the importance of being visible online. Whether we sell a product, perform a service or provide information, the way of the clients to find us is through the internet.

We’ve all heard about the simple ways of getting there; have a website, advertise on line, create e mail blasts, etc etc. This is the beginner’s stuff.

More advanced way to reach untapped new markets has to do with the language barrier. English is the most common language on the internet, but there is a vast crowd out there, that does not feel completely comfortable with the language.

Take Russia for example. Even though Russia is making huge strides toward a capitalistic economic system, and more Russians speak English, not all of them are comfortable reading and writing the language. This is an additional market of 170,000,000 people.

Or let’s look at languages, not countries. Spanish, for example. That’s another 332,000,000 people around the world. Chinese is spoken by 937,132,000 people. Of course not all of those billions have access to the internet, but those are potentially huge markets.

There are search engines in different languages, website that have a different ending, like co.il or com.au, which are the local listings for that country that you should be aware off and listed in.

That is not very complicated to do, since you have the layout of your site. Making the information and forms easily accessible and in the country’s language will increase your visibility all over the world.

It is not just a saying that the Web is World Wide.

To help you embark on this new adventure, you should consult with experts that have done that before, and have people that read, write and speak both languages. The Puglisi Consulting Group (http://puglisiconsulting.com)  is such a company that has explanations on its website in different languages. Through their company Visibility Acceleration (http://www.visibilityacceleration.com/) they are the experts in operating in different languages and will advise you what you should do.

Filed Under: Blog, Digital & Internet Marketing Tagged With: Business Coach, Business Consulting, Long Island Business, Visibility

Why consultants are a must for every business owner!

September 1, 2010 by basilpuglisi@aol.com Leave a Comment

The hardest part of being a business owner is almost always the lonely perch or the glass floor the partnership is initially created on. As a business owner you really can’t ask an employee how you are doing… well at least with the intent on possibly getting the harsh truth you may need.

The hardest part about employees is that you recruited them! That’s right, you selected them, which means that they fit into a specific set of guidelines, experiences or education that you value. As such they are not bringing a new perspective that will really jolt the direction or growth of your business.

Why Consultants are a must

The consultant provides you an opportunity to think outside the box, consider issues, policy and procedures that are not influenced by budget limitations, family input or employee’s self-serving influence. The consultant should have an experience and preferably an education that brings value to your business. A consultant can also be a temporary fixed cost that is easily dismissed if they bring no results. They should also bring an opinion that is not bias because of fear of your supervision.

Beyond your script or plan

The concept behind having a consultant comes from the need to grow! Your business is likely already successful because of what your brought to it, be it hard work, ideas, capital whatever. The role of the consultant is to give you a snapshot of where you’re at and where you can go, and how!

A case for value

Consultants provide you with a valuable tool and personal that you may not be able to supply or provide just yet. Take Social Brand Reputation Management, the concept is so complex and solved so simply.

A company or business wants to protect their brand, product or anything else. To hire a Public Relations employee might be 40k-80k, but to protect their brand online or to promote the business with social media they may spend hours and hours of their time or again hire a technology staff of 1 or 2 at an additional cost of 30k – 80k, that could be $160,000 plus benefits!!! A consulting service who services 4-10 clients in this subject will likely charge a fraction of that and be better connected to media sources and technology because they cover a wider scope of clients.

Filed Under: Blog, Conferences & Education Tagged With: Business Coach, Business Consulting, Long Island Business, Puglisi, Visibility

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