What HappenedOn July 9, 2024, BrandAlley reported strong results from its deployment of AI-driven personalized product recommendations. According to the retailer, the system delivered a 10% increase in average basket value (AOV) and successfully recovered 24% of at-risk customers. By leveraging transaction history, browsing behavior, and predictive analytics, BrandAlley’s AI recommendations influence real-time purchasing decisions […]
Data & CRM
AI in Workflow: Brand Analytics, Influencer Insights, and Journalist Discovery #AIg
What HappenedIn June 2024, Meltwater rolled out a series of AI-powered updates designed to accelerate brand monitoring, improve outreach targeting, and enhance campaign planning. Key additions include AI-generated Brand Analytics Tabs that compile real-time brand health reports, an AI Journalist Search tool to help PR teams identify relevant media contacts faster, and enhanced influencer campaign […]
AI in Workflow: Intelligent Gift Documentation, Donor Commitment Automation, and Fundraising Efficiency #AIg
What HappenedIn May 2024, Givzey introduced its AI-enabled Intelligent Gift Documentation Platform, designed to streamline donor commitment processes and automate compliance in fundraising. This platform uses AI to create, track, and validate gift documentation in real time, reducing administrative delays and ensuring accuracy in pledge management. By automating late-stage fundraising workflows, nonprofits can improve conversion […]
AI in Workflow: Sales Copilots, Generative AI Support, and AI-Driven Supply Chain Planning #AIg
What HappenedOn April 1, 2024, Microsoft Dynamics 365 Sales rolled out a major Copilot upgrade, adding smart meeting summaries, personalized outreach suggestions, and customizable lead qualification directly into the sales workflow. These capabilities are designed to reduce manual CRM entry, accelerate lead processing, and improve engagement efficiency. Shortly after, on April 10, Best Buy detailed […]
Building Authority with Verified AI Research
I have been in enough boardrooms to recognize the cycle. Someone pushes for more output, the dashboards glow, and soon the team is buried in decks and reports that nobody trusts. Noise rises, but credibility does not. Volume by itself has never carried authority. What changes the outcome is proof. Proof that every claim ties […]
AI in Workflow: Automated Product Listings, AI-Powered Smart Carts, and Shopping Assistants #AIg
What HappenedOn March 15, 2024, Amazon launched a generative AI tool for sellers that automatically creates complete product listings — including titles, descriptions, and attributes — directly from a provided product URL. This feature significantly reduces manual effort, enabling faster onboarding of SKUs and greater consistency in product data. The move is part of a […]
AI in Workflow: Supply Chain Copilots, Document Intelligence, and Real-Time Insight Generation
What HappenedOn February 24, 2024, SAP launched Joule, its AI-powered copilot embedded across the SAP cloud portfolio, bringing contextual AI insights to more than 300 million users worldwide. This rollout is designed to enhance supply chain decision-making, improve operational efficiency, and drive sustainability outcomes. Alongside SAP’s move, platforms like Altana AI are advancing generative AI-driven […]
AI in Workflow: Personalized Onboarding, Predictive Retention, and Accelerated Training #AIg
What HappenedOn January 9, 2024, industry-wide HR adoption of AI-powered onboarding reached a critical mass, with 68% of U.S. organizations now using AI to personalize onboarding workflows and integrate predictive analytics to flag at-risk hires. Prescott HR’s January 2024 brief highlights how these solutions are being used to accelerate employee ramp-up times, improve cultural fit, […]
Factics make us more Intelligent
The fastest way to generate content is not the safest way to generate truth. ChatGPT makes it easy to produce language that sounds confident, coherent, and complete. That speed is useful. It is also dangerous. Speed amplifies whatever discipline sits behind it. When the discipline is weak, output becomes polished noise. When the discipline is […]
AI in Workflow: eCommerce Innovation, Storefront Optimization, and Campaign Automation #AIg
What HappenedAI adoption in eCommerce and marketing automation surges as the year-end shopping season concludes. On December 7, 2023, Zoovu launched Advisor Studio, Baresquare released its eCom Product Analyst, and EKOM AI rolled out EKOM 3.0 — each aimed at boosting eCommerce personalization, product discovery, and storefront optimization. MarTech’s coverage highlights how these releases deliver […]