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Turn Google Reviews into Fresh Customers with Easy Replies

February 14, 2024 by Basil Puglisi Leave a Comment

Google AI

Feedback shapes your search appeal fast. Ignore it, and trust takes a hit. Start with quick, personal replies to turn things around.

What it is: Engaging with reviews on your Google profile to show engagement.

How it works: Use an AI template as a base, add the customer’s name, and reply within 24 hours. For a positive one, say thanks for the kind words, Sarah, glad we hit the mark.

What to do this week: Grab an AI template, personalize with names, and reply to all reviews from the last week.

Why it matters: Google’s guidelines note that replies improve visibility and trust. They turn casual viewers into buyers by showing you care—a coffee shop boosted their rating 0.5 stars after consistent responses.

Hit a 100% reply rate this month, with responses under 24 hours.

For more:
Google. (2020). Building trust with your customers. https://support.google.com/merchants/answer/13693865

About the Barstool Blog
The Barstool Blog is built for small business owners who want quick advice without the jargon. I break things down into what it is how it works what you can do this week and why it matters. For deeper dives check out my #AIgenerated blogs on SEO Social Media and Workflow including ecommerce and CRM. For industry leaders my #AIassisted blog shares a monthly look into business marketing digital strategies content events and AI.

Filed Under: Barstool Blog, Google Business Profile

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