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Over 60% of Forgotten Passwords Result in Website Abandonment

June 25, 2012 by Basil Puglisi Leave a Comment

You’re logging into a website. Uh oh, what’s my username and password? Maybe it’s xyz, enter. ‘Username or password invalid’. Maybe it’s abc, enter. Again, ‘Username or password invalid’. Fiddlesticks. After exhausting all possible username & passwords, do you abandon the website or click ‘Forgot Password’, go into your email, retrieve the confirmation link, return […]

Filed Under: Basil's Blog #AIa, Branding & Marketing, General Tagged With: LinkedIn, Login, Password, Shopping cart, Social Media, social network, twitter, User (computing)

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