What HappenedOn April 1, 2024, Microsoft Dynamics 365 Sales rolled out a major Copilot upgrade, adding smart meeting summaries, personalized outreach suggestions, and customizable lead qualification directly into the sales workflow. These capabilities are designed to reduce manual CRM entry, accelerate lead processing, and improve engagement efficiency. Shortly after, on April 10, Best Buy detailed […]
Workflow
AI in Workflow: Automated Product Listings, AI-Powered Smart Carts, and Shopping Assistants #AIg
What HappenedOn March 15, 2024, Amazon launched a generative AI tool for sellers that automatically creates complete product listings — including titles, descriptions, and attributes — directly from a provided product URL. This feature significantly reduces manual effort, enabling faster onboarding of SKUs and greater consistency in product data. The move is part of a […]
AI in Workflow: Supply Chain Copilots, Document Intelligence, and Real-Time Insight Generation
What HappenedOn February 24, 2024, SAP launched Joule, its AI-powered copilot embedded across the SAP cloud portfolio, bringing contextual AI insights to more than 300 million users worldwide. This rollout is designed to enhance supply chain decision-making, improve operational efficiency, and drive sustainability outcomes. Alongside SAP’s move, platforms like Altana AI are advancing generative AI-driven […]
AI in Workflow: Personalized Onboarding, Predictive Retention, and Accelerated Training #AIg
What HappenedOn January 9, 2024, industry-wide HR adoption of AI-powered onboarding reached a critical mass, with 68% of U.S. organizations now using AI to personalize onboarding workflows and integrate predictive analytics to flag at-risk hires. Prescott HR’s January 2024 brief highlights how these solutions are being used to accelerate employee ramp-up times, improve cultural fit, […]
Factics make us more Intelligent
The fastest way to generate content is not the safest way to generate truth. ChatGPT makes it easy to produce language that sounds confident, coherent, and complete. That speed is useful. It is also dangerous. Speed amplifies whatever discipline sits behind it. When the discipline is weak, output becomes polished noise. When the discipline is […]
AI in Workflow: eCommerce Innovation, Storefront Optimization, and Campaign Automation #AIg
What HappenedAI adoption in eCommerce and marketing automation surges as the year-end shopping season concludes. On December 7, 2023, Zoovu launched Advisor Studio, Baresquare released its eCom Product Analyst, and EKOM AI rolled out EKOM 3.0 — each aimed at boosting eCommerce personalization, product discovery, and storefront optimization. MarTech’s coverage highlights how these releases deliver […]