What Happened
In February 2023, the social media landscape saw a sharp acceleration in AI adoption across both consumer features and back-end platform improvements. Snapchat introduced My AI, an experimental chatbot powered by OpenAI’s technology, integrated directly into Snapchat+ as a pinned conversation. This marked one of the first major social platforms to place a generative AI experience inside its core messaging product, aimed at boosting engagement among its premium subscribers.
Meanwhile, Meta revealed several AI research updates, including advances in Segment Anything—a model designed to identify and isolate objects in images with unprecedented speed. While not yet integrated into Instagram or Facebook consumer features, the research hinted at a future of more automated, creator-friendly content tools.
Pinterest quietly rolled out refinements to its personalized discovery engine, leveraging AI to deliver more precise recommendations in home feeds and search results. This move aligned with its broader strategy to position itself as an AI-enhanced discovery platform for shopping and inspiration.
Who’s Impacted
B2B:
Brands and agencies using Snapchat+ saw early opportunities to experiment with conversational AI as part of influencer campaigns. Pinterest’s improved recommendation engine offered marketers more targeted ad placement without significantly increasing costs.
B2C:
Snapchat’s My AI gave consumers a new way to interact with the app, blending entertainment with practical assistance. Pinterest’s personalization updates created a smoother, more relevant browsing experience for shoppers and DIY enthusiasts.
Nonprofits:
Organizations promoting causes could adapt AI-powered discovery to reach audiences whose interests aligned with their mission, particularly on Pinterest where visual storytelling drives engagement.
Why It Matters Now
Fact: Snapchat’s decision to test AI within its premium tier demonstrated that AI experiences could be monetized without disrupting the free user base.
Tactic: Businesses should pilot AI-enhanced features with a select audience before wider rollout to assess engagement and monetization potential.
Fact: Meta’s public release of foundational AI models like Segment Anything showed a willingness to democratize tools that could benefit creators.
Tactic: Creative teams should monitor open-source AI model releases for tools that could shorten production timelines or reduce editing costs.
Fact: Pinterest’s algorithmic updates improved relevance without triggering major user backlash over “creepy” personalization.
Tactic: Platforms can introduce AI-driven personalization more successfully when transparency and user control are emphasized.
KPIs affected: engagement session length, AI-feature adoption rates, ad CTR, cost per conversion.
Action Steps
1. Audit opportunities for premium-tier AI features in your own platform or app strategy.
2. Test AI-enhanced content creation workflows using emerging open-source tools.
3. Explore partnerships with visual discovery platforms for targeted campaigns.
4. Maintain transparency in AI-driven personalization to protect brand trust.
“AI in social media is shifting from novelty to embedded utility—users will soon expect it in every interaction.” – Basil Puglisi
References
– Snap Inc. (2023, February 27). Introducing My AI for Snapchat+. https://newsroom.snap.com/en-US/my-ai-for-snapchat-plus
– Meta AI. (2023, February 23). Segment Anything Model research update. https://ai.meta.com/blog/segment-anything/
– Pinterest Newsroom. (2023, February 14). Personalized discovery and recommendation updates. https://newsroom.pinterest.com/en/personalization-updates
Disclosure: This article is #AIgenerated with minimal human assistance. Sources are provided as found by AI systems and have not undergone full human fact-checking. Original articles by Basil Puglisi undergo comprehensive source verification.
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